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Engrave It Online Reviews 

677
•
TrustScore 5 out of 5

4.8

Engraver
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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and engraving, often finding items to be fantastic and well-made. The ordering process is described as easy and straightforward, with many appreciating the efficient and quick service provided. Furthermore, the delivery service is frequently highlighted for its speed and promptness, with products arriving quickly and often well-packaged. However, some customers experienced issues with delivery, such as items arriving later than expected, problems with tracking information, or orders not being received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

People report positive experiences with quality, consistently praising the products as good or great quality.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super quick and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Reviewers... See more

Order

Customers consistently note positive experiences with order, praising the easy process and the accuracy of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday. Perfect gift, quality fantastic and we thought it was excellent value for the money. Nice set in a so... See more

Rated 5 out of 5 stars

10x8 silver wide edged photo frame: Very happy with the product quality, both the frame and the engraving. Service was excellent - notifying me as soon as product was in stock, matching engraving f... See more

Rated 5 out of 5 stars

Great experience using this website, easy to navigate and plenty of choice. The photo frame I chose is of great quality and the engraving on it looks fab. Well worth the price which is not over exp... See more

Rated 5 out of 5 stars

Easy process to order. Product arrived promptly, well packaged. Very pleased with item as it was ordered for a special occasion. Would definitely recommend

Company details

  1. #10 of 12 best companies in Engraver
  2. #23 of 42 best companies in Digital Printer
  3. #129 of 371 best companies in Gift shop
  4. #10 of 15 best companies in Trophy Shop

About Engrave It Online

Written by the company


eiologo

About Us

Family run business creating Personalised gifts and Awards throughout the UK.

We pride ourselves on our 5 star customer service. Reach out to us by phone, email or messenger.

Buying a gift for someone isn't always easy, but we're here to help make sure that your gift is perfect and has that extra personal touch.


Products and Services

We can transform your kitchen in as little as one day.

" With Us it's Personal "

Looking for the perfect gift to congratulate one's milestone or maybe beautiful awards that can be personalised and engraved? Look no further! We have our wide range of items that will cater for any occasion from birthdays to anniversaries to graduations! Mark the occasion with a one of a kind, personalised gift today!

You may also want to view our variety of trophies you can use on every awardings, events or even as a gift.

Ensuring that there will be something that will suit every customer's taste.

We want to cater all our customer's needs that's why we use different kinds of engraving machine that enables us to engrave any material from wood, glass, pewter and many more.

We can transform your kitchen in as little as one day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Avoid at all costs

If I could give zero I would. This appears to operate like a scam. I placed an order on 28th December, I have still not received the item or a refund. I have contacted the alleged company by phone and email but the issue is still not resolved and the latest emails have been ignored. My recourse now is trading standards and to use the bank to recover the money. My advice is avoid this at all costs.

29 December 2025
Unprompted review
Engrave It Online logo

Reply from Engrave It Online

Hi I have looked through our email correspondence and I can see we emailed you on January 17 explaining we were out of stock to offer a replacement but gave you the choice of a similar frame, we did not receive a response. I will arrange a refund.

Rated 5 out of 5 stars

Would highly recommend

Im over the moon with my photo frames. They are well worth the money. I will definitely be ordering from this company again for my personalused frames. Would highly recommend. Thank you 😊😊

11 February 2026
Rated 5 out of 5 stars

Nothing was too much trouble

Nothing was too much trouble - a wonderful team. Brilliant communications and support. Great willingness and superb skills on the engraving. So grateful. So delighted.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

We placed an order Engrave it Online

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday.
Perfect gift, quality fantastic and we thought it was excellent value for the money.
Nice set in a solid wooden presentation box.
Great delivery service.

5 January 2026

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