Engrave It Online Reviews 

677
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and engraving, often finding items to be fantastic and well-made. The ordering process is described as easy and straightforward, with many appreciating the efficient and quick service provided. Furthermore, the delivery service is frequently highlighted for its speed and promptness, with products arriving quickly and often well-packaged. However, some customers experienced issues with delivery, such as items arriving later than expected, problems with tracking information, or orders not being received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

People report positive experiences with quality, consistently praising the products as good or great quality.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super quick and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Reviewers... See more

Order

Customers consistently note positive experiences with order, praising the easy process and the accuracy of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday. Perfect gift, quality fantastic and we thought it was excellent value for the money. Nice set in a so... See more

Rated 5 out of 5 stars

10x8 silver wide edged photo frame: Very happy with the product quality, both the frame and the engraving. Service was excellent - notifying me as soon as product was in stock, matching engraving f... See more

Rated 5 out of 5 stars

Great experience using this website, easy to navigate and plenty of choice. The photo frame I chose is of great quality and the engraving on it looks fab. Well worth the price which is not over exp... See more

Rated 5 out of 5 stars

Easy process to order. Product arrived promptly, well packaged. Very pleased with item as it was ordered for a special occasion. Would definitely recommend


Company details

  1. #10 of 12 best companies in Engraver
  2. #23 of 41 best companies in Digital Printer
  3. #130 of 371 best companies in Gift shop
  4. #10 of 15 best companies in Trophy Shop

About Engrave It Online

Written by the company


eiologo

About Us

Family run business creating Personalised gifts and Awards throughout the UK.

We pride ourselves on our 5 star customer service. Reach out to us by phone, email or messenger.

Buying a gift for someone isn't always easy, but we're here to help make sure that your gift is perfect and has that extra personal touch.



Products and Services

We can transform your kitchen in as little as one day.

" With Us it's Personal "

Looking for the perfect gift to congratulate one's milestone or maybe beautiful awards that can be personalised and engraved? Look no further! We have our wide range of items that will cater for any occasion from birthdays to anniversaries to graduations! Mark the occasion with a one of a kind, personalised gift today!

You may also want to view our variety of trophies you can use on every awardings, events or even as a gift.

Ensuring that there will be something that will suit every customer's taste.

We want to cater all our customer's needs that's why we use different kinds of engraving machine that enables us to engrave any material from wood, glass, pewter and many more.

We can transform your kitchen in as little as one day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Only ordered Sunday, and was delivered on Wednesday.

Really beautiful item, solid and looks like it will last years...

5 stars!!!

22 January 2025
Unprompted review
Engrave It Online logo

Reply from Engrave It Online

Thanks for your valuable input.

Rated 5 out of 5 stars

It was easy to put the order in online

It was easy to put the order in online, complete with the graphics I wanted, and I chose the wording. Arrived quickly and in perfect condition. Love how they look!! Brilliant.

22 December 2024
Unprompted review
Engrave It Online logo

Reply from Engrave It Online

We're grateful for your review.

Rated 5 out of 5 stars

100% Amazing company

Amazing company and really friendly helpful people, brought my partner some Christmas gifts and the guy I spoken to over phone and email designed and customised the items with a Subaru badge and the club name, sorry I didn’t get your name to directly write this review to you but I just want to say a massive thank you to you as I know my partner will be over the moon on Christmas. I 100% recommend anyone to this company, keep up your good work and great service!

13 December 2024
Unprompted review
Engrave It Online logo

Reply from Engrave It Online

Thanks for letting us know your thoughts.

Rated 5 out of 5 stars

Great service!

Great service. I needed a gift last minute and I couldn't believe how quick it arrived, might have only been 2 days! Really fantastic and the gift looks amazing!

18 November 2024
Engrave It Online logo

Reply from Engrave It Online

We truly value your opinion.

Rated 5 out of 5 stars

Excellent Customer Service

The order was despatched and received very quickly - within a couple of days. Unfortunately, the glass trophy ordered did arrive broken. However, I called the company and they immediately apologised and arranged a replacement trophy, which was despatched the next day. Their customer service was excellent and very responsive. They requested some photos of the packaging and the broken item, in order that they could investigate and ensure that any improvement required could be made. Despite, our initial disappointment, I would highly recommend this organisation as their products are good quality, well priced and customer service was excellent.

14 November 2024
Rated 4 out of 5 stars

after sale review

Your after sale support is excellent

12 November 2024
Engrave It Online logo

Reply from Engrave It Online

Hi Sian, I'm very sorry to hear that you were not 100% pleased with your order.

I can see that we have been in communication and explained that engraving on glass will always be white as it is etched into the surface of the glass itself. Unfortunately, this does mean that the engraving may not be as clear when placed directly in front of a white wall.

Please do let us know if we can help any further as we want our customers to be 100% happy with their purchase.

Rated 5 out of 5 stars

Outstanding

I bought a beautifully engraved frame. It arrived very quickly, securely packaged and OMG it was amazing quality.
I love it and I know the recipient will be thrilled.
Thanks guys ……… I’ll be back !!!👏🏻👏🏻

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, great price excellent customer service and really fast delivery. I ordered a photo frame it was securely wrapped. Highly recommend. Thank you!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Nice Mug

The mug is of good quality with a matte finish that feels pleasant to touch. The engraving is clear and well done. Very pleased.

4 November 2024
Rated 5 out of 5 stars

Very impressed

Bought several items. High quality, well presented and fast delivery. Will definitely order again from this company

4 November 2024

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