UK ENIC - formerly UK NARIC Reviews 364

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, efficient, and professional, often highlighting its convenience and reliability. People frequently commend the quick response times and the clear communication, noting that queries are answered promptly and thoroughly. The staff are often described as helpful, well-informed, and courteous, contributing to a smooth and stress-free user experience. However, some customers also noted significant dissatisfaction, citing issues with delays, unhelpful staff, and a lack of transparency, leading to frustration and even lost job opportunities. A few other people also felt that the service was a waste of money, particularly when specific qualifications were not recognized or when additional, difficult-to-obtain information was requested after payment.

What people talk about most

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending it to others.... See more

Response time

Customers generally report positive experiences with response times, noting prompt and quick replies to... See more

User experience

Reviewers highlight positive aspects of user experience, describing it as straightforward, easy, and smooth.... See more

Customer service

People report positive experiences with customer service, highlighting helpful and efficient staff who take... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied

Rated 5 out of 5 stars

I've had a great experience with UK ENIC. It was helpful in translating my diploma. Quick and easy to fill out online. Got quick answers in any questions.

Company replied


Company details

  1. Educational institution
  2. Employment Centre
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Customer Service

I think I appreciate the fact that you listened to me when there was a delay you were great at customer service. If you asked me if I will work with you again, the answer is YES.

8 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your feedback and review, we're pleased that we could help resolve your enquiry.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Highly recommended

The team is professional and responsible, they will send you update about the progress. And the formal certificate is handled in a very professional manner with a hard cardboard protecting the document.

2 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your comments and review, Yuen.

We are delighted that you're so happy with the service you received.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

It was stress free

It was stress free, I just submitted my documents and I was getting updates about how my application was proceeding. I even got the statement of comparability earlier than the date stated. Thank you UK ENIC

17 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your comments and review, Barakat.

We're delighted that you're so happy with the service and timeframe in receiving your Statement.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Effective service which did the job for…

Effective service which did the job for me in getting exempt from English and Maths from an apprenticeship with a Canadian high school diploma.

1 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Cassandra.

We're delighted that you're so happy with the service, and comparison you received for your Canadian high school diploma.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

It's really helpful for the credit…

It's really helpful for the credit transfer from HK to UK.
Very appreciate the service from Enic UK.

6 April 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review, and comments, Tom.

We're delighted that you found our service helpful with your transfer to the UK.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Very straightforward professional…

Very straightforward professional service

2 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Alex.

It's great to see you found the service easy to use, and our goal is to provide a world-class professional service.

Best wishes for the future, UK ENIC

Rated 1 out of 5 stars

They DO NOT provide a SoC for Belgian degrees/diploma’s!!

I had requested a statement of comparability and have been bluntly told that I will not get the tickboxes (as they use for math and English) for no reason. I've paid over 130£ now in total (including translation fees) for them to tell me that they can not help me with this request, REGARDLESS OF ME ASKING WHAT ELSE IS NEEDED TO GET THE SERVICE I PAID FOR?!?! They just come back with a simple answer: no other documents can change the outcome.
DISGRACE! Much for 'we provide this service for everyone with any degree/qualifications worldwide'. Discrimination/scamming first class!

8 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments.

We are sorry that you are unhappy with the service.

To look into your comments further, we have requested further information via Trustpilot.

Please respond to this request, so we can investigate your comments further.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Good experience and I like the opportunity given to participate and partake in this great opportunity take

Good experience and I like the opportunity given to participate and partake in this great opportunity

4 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Great service

Great service, quick and flawless. Initially, I was informed that I would receive a reply and the documents within 2 weeks, but I got them in one week, which was great. Thx again.

23 January 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

They worked very honestly for me

They worked very honestly for me, they were able to complete all the stages of the process on time and without delay, and I thank you very much for being really reliable.

18 January 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

My awesome UK ENIC experience..

The swift response from the team exceeded my expectations. The Statement was also delivered on time for me to process my application with the General Dental Council.

6 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

It's a great experience and they…

It's a great experience and they completed their timelines very timely and did not delay

2 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Good experience and also get grateful…

Good experience and also get grateful profits for my careers

2 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

It's very great experience because they…

It's very great experience because they told me step by step what I have to do and what should I do.
You can trust this organisation because it really helpful if you are foreign and also UK resident.

16 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

I loved their service and quick…

I loved their service and quick response to my order. Everything was clear and outstanding.

14 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Fast track service

I like the fast track process because I could beat the deadline for the submission.

1 February 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Thank you so much

2 March 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

It was very efficient and timely.There…

It was very efficient and timely.There was no delay as my document was delivered at the stipulated time.

27 January 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

comparability statement

The team is very professional and patient

23 January 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

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