EnjoyTravel.com Reviews 

11,727
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,890 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward booking process, mentioning that finding affordable and competitive prices online is very easy and convenient. People also find the website simple to navigate, which makes the overall reservation experience smooth, fast, and completely reliable. Some reviewers were not happy with various issues encountered at the local rental desks upon arrival. Some customers noted facing unexpected long waiting times or troublesome experiences with desk staff regarding extra insurance demands and vehicle collection. These occasional difficulties led to frustrating moments when trying to pick up their reserved cars.

What people talk about most

Booking process

People report positive experiences with the booking process, finding it quick, intuitive, and very easy to... See more

Price

Customers had positive experiences with price, highlighting that the rates are outstanding, competitive, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Service

Reviewers highlight ambiguous aspects of service, showing a stark division in customer experiences. While... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is easy to navigate, simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall straightforward and intuitive booking process for my Marseille car hire but let down slightly in one area. The terms and conditions state that any driving license endorsements have to be highl... See more

Company replied

Rated 4 out of 5 stars

All fine except for trying to sell insurance when it was already provided by the car rental firm itself. Very much made to look like one won't be covered unless purchasing from Enjoy.

Company replied

Rated 4 out of 5 stars

It was a genuine discount as I had checked the company website beforehand and got slightly more discount with Groupon. Fairly easy to redeem and book. No hidden fees

Company replied

Rated 4 out of 5 stars

I had a failed payment whilst I had all information filled in correctly. I copied and pasted the same info and filled in again, and then it worked. Otherwise worked fine.

Company replied


Company details

  1. #20 of 24 best companies in Car rental company
  2. #32 of 40 best companies in Price comparison site
  3. #74 of 100 best companies in Travel deals

Written by the company

EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.4

All reviews

(11,727)

5,334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great! Easy! Good Choice!

8 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Imogen Katz,

We're so glad you found our service easy and a good choice! We appreciate your positive feedback.

EnjoyTravel.com

Rated 2 out of 5 stars

Had to make 2 bookings

Had to make 2 bookings, as on-screen it said 5-door, and when I did the final booking, it was for a 3-door, which wasn't good for me, as I was booking for elderly parents I needed to drive around. Hopefully, they will do the right thing and cancel the first booking and issue a refund. We will wait and see.

8 August 2026
Rated 5 out of 5 stars

easy peasy

simple interface. good prices.

8 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

roselie,

We're so glad you found our interface easy to use and our pricing satisfactory. We appreciate your positive feedback!

EnjoyTravel.com

Rated 4 out of 5 stars

Simple process

Simple process

8 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Thank you for taking the time to leave a review. We are delighted to hear that your booking experience with us was quick and easy.

EnjoyTravel.com

Rated 4 out of 5 stars

Very easy to books

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Oscar cortes,

We're glad booking was easy for you. Thank you for your positive feedback; we appreciate you sharing your experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

PERFECT §§§§§

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Quick and easy ...

Quick and easy ...

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 4 out of 5 stars

Easy to book

Easy to book. I found the site easy to follow and book a car

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Shailesh dayal,

We're delighted to hear that you found our site easy to navigate and book a car. Thank you for sharing your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

Easy to use

Easy to use, thankyou

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Sandie ,

We're so pleased to hear that you found our service straightforward and user-friendly. Thank you for sharing your positive feedback; we truly value it.

EnjoyTravel.com

Rated 5 out of 5 stars

GREAT COMPANY

Good company to deal with. Fast and easy.

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Albert ,

We're delighted to hear that you found our company good to deal with and that your experience was fast and easy. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Great service.

Great service.

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Good easy to use will again

Good easy to use will again

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Robert,

We're so happy to hear that you found our service easy to use. We appreciate your positive feedback and look forward to assisting you again!

EnjoyTravel.com

Rated 4 out of 5 stars

Helpfull chat

Helpfull chat

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Thank you for taking the time to leave a review. We are delighted to hear that your booking experience with us was quick and easy.

EnjoyTravel.com

Rated 5 out of 5 stars

Car rental

Booking process

7 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Its good

Just popped up

6 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Great service

Great service

6 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

quick

quick reserving

6 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Great and easy

6 August 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased you found our prices excellent and the booking process straightforward. Thank you for sharing your positive experience with us!

EnjoyTravel.com

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