Enjuvie Reviews 

Major scam alert! Spent $59 on one set of lashes (order placed) on July 18th, have had 7 email exchanges since then with their customer service on topics from "where is my order?" to requesting for full refunds. The replies looks AI generated and I am still not getting the product nor my money back.

It's been two months and I've never received the product. It's obviously a scam. And when you want to cancel nothing happens and they fool you with useless messages. I'm looking into taking legal action with a lawyer

I have to say, I was worried that it was going to be a scam because of the bad reviews.

However, I am pleased that I have received my order successfully. There were delays to my order, I had ordered in June. Upon contacting their customer service, they explained the situation and were able to change my order to ship another style to me in time for my event!

I have sensitive eyes and have to avoid glue and eyeliner so this is perfect for me. The magnetic band is light and I love that the eyelash looks beautiful and is perfectly shaped for my asian eyes and short lashes.

If your order has a delay, give them a chance! The product is amazing. And perhaps you could contact their customer service so they can help you with your concerns.

Overall, I’m super happy with the product! Do expect longer shipping times if the item is on backorder.

Unfortunately, it turns out this company is an absolute scam. Please take all the negative reviews here seriously and save yourself money, time, anger & frustration.

I am pretty sure that all the "positive" reviews are fake...so another scam within their scam. So, pretty please...do yourself and your bank account a favor and DO NOT ORDER FROM ENJUVIE!

Haven’t received my order. It’s been a month already, but still no processing. Very disappointed.

THIS IS A SCAM DO NOT ORDEE FRIM THIS COMPANY
I NEVER RECEIVED MY ORDER

THEY SAID TGE FREE GIFT IS OUT OF STOCK BUT I NEVER WANTED A FREE GIFT ANYWAY JUST THE EYELASHES

THEY SAID THEY WILL SEND AS SOON AS POSSIBLE

ITS NOW OVER 2 MONTHS

STILL NOTHING, NO COMMUNICATION
AND YOU CANT SPEAK TO ANYONW


I JUST WANT MY MONEY BACK
£60

Customers from UK - do not buy from this company! Ordered at the end of June, still no reply from the company. Said items are on "back order" but nowhere on their site did they mention any delay. I'm trying to get my money back now. Paid for two separate orders. Starting to think this is a scam, having now read other reviews.

Dropshipping site. Do not order from here, they ship from China for low prices and resell them for higher prices. Not only that but they also have a horrible customer service and I’ve had to mail them the same question about 3 times because they never gave me a proper answer to my question. They really don’t even know what they’re selling and have such expensive prices for it. Shipping takes several weeks as well, mine took almost 5 weeks and they are bad quality. Falls off super easily and gets dirty fast as well. Don’t support this company please, there are so many other better (and original) alternatives!!

I ordered almost two weeks ago and the status of my order is still 'order received'. Have contacted their apparent 24/7 support and they do not reply.

Awful company, I just want my money back and had wished I'd seen the other reviews before ordering.

Have been trying to cancel my order and have sent 6 emails - still not cancelled. 100% they will ignore emails and still send. DO NOT BUY. Terrible communication.

Do not buy these eyelashes. They ship from China. They arrive after the 6-12 days. My lashes arrived and one whole side was completely missing! They are very difficult to return. I have been emailing with customer service and they play around and still haven't confirmed that I can return this item. Literally, half the product was not delivered! Waste of time and energy.

Poor business practice. This company ships their products from China, not a US based warehouse. Another one of those scammy dropship sites. They hadn't shipped my order two weeks after I placed it. They never notified me of any delays. I had to follow up with them to find out, and asked for a refund. After multiple requests, I continued to get the runaround and product still not received. Had to file a dispute with my credit card company. Disappointing experience.

the product I received wasn't sealed when arrived, and looked super cheap.
I ended up having to dispose it

Fantastic product. Great tutorial video and wonderful customer service for enquiries etc. Highly recommend! :D

I was convinced by Instagram ads to try these out due to their marketing for "Asian eyes," and the pair of lashes I got seemed like great quality--a bit of a learning curve for application, but once you get it down, they look flawless.

I kept getting targeted ads for different brands with the same product and came across Wosado, which comes out to slightly cheaper in price than Enjuvie.

I noticed the Enjuvie packaging had a sticker label that was peelable, and when I scratched it off, it revealed that the product was actually from Wosado.

These really worked for me! I wear them everyday, and it latched onto my eyelashes no problem. I had some issues with other (cheaper brands) previously, but Enjuvie is super durable, and have lasted me 3 months of daily wear so far.

Do not recommend. Terrible customer experience. I received email confirmation from their support team that I would be given a refund due to my order not arriving weeks after the expected date. When I followed up a few weeks later cause my refund had not come through I was told they delivered the package to someone else and therefore my order was considered complete and no refund would be issued. This is a huge red flag and scam. DO NOT BUY!

Horrible product. Waited a month for it to come. Stiff, plasticky, doesn’t work at all, have spent over an hour trying to get them to stick along the lash line but it’s impossible. And it pinches my skin and feels super uncomfortable. Do not recommend don’t waste your money on Enjuvie! Try Wosado, maybe it’s a better brand to trust, but do your due diligence first.

Second update: guess I got my hopes up too soon and was taken in by more lies from Elijah. The lashes never arrived, though my payment system showed that the shipment was “in preparation”. Despite having been promised, in writing, that they would send me what I had ordered to my correct address, they have now gone back in their word. All they wanted was for me to change my review, which I had. But they really don’t deserve it. Do not trust this company - they just lie.
Update: Enjuvie, and specifically Elijah from customer care, came back to me and admitted that they had mishandled their response and communication to me. They recognised that I had amended the shipping address well before it shipped to the wrong one, so they have issued a full refund and are sending me my order to the correct address as a gesture of goodwill, which is very kind of them. I would especially like to commend Elijah who handled an irate customer with tact and kindness and great professionalism. Many companies could learn a thing or two from how Enjuvie handled this.
Thursday I bought a pair of lashes. As soon as I hit the pay button i realised that my phone had reverted to an old obsolete address. No way to change the delivery address on the website. So I got in touch with customer care. Within minutes i was contacted by Elijah, who was incredibly helpful and efficient and told me that he had been in touch with their delivery people and everything was in order. Big sigh of relief. Everything was straightened out in less than 30 minutes. I was so impressed. I started drafting a rave review for their excellent customer care, but had to run to an appointment before it was finished. Next day, Friday, I get a shipping confirmation …. To the wrong address. I immediately get back in touch with Elijah, then the company directly as nobody was responding. Eventually Elijah gets back in touch, telling me I am not to worry, just ignore the shipping notification, it is a mistake. Phew. The following Wednesday Elijah gets back in touch, writing “I wanted to let you know that, unfortunately, the order has already been processed and is currently in transit. Since we received your new address after the order was shipped, we are unable to make any changes at this stage.” A blatant lie, as I have several emails from him saying that he is changing/has changed the shipping address well before anything was shipped. I wrote back and told him that I would expect full reimbursement since the goods were being sent to an address I am no longer physically at, in another country. No reply
of course. I am hopping mad and so disappointed. We all make mistakes - this started out as my mistake. But to blatantly lie to a customer is inexcusable and cowardly. Shame on you Enjuvie, and especially Elijah.

Do NOT buy! The lashes are branded Wosado which can be directly purchased on Amazon for cheaper and faster delivery.