En Route Jewelry Reviews 

4,339
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,720 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and unique jewelry designs, noting that pieces elevate their look and suit various styles. Many highlight the excellent quality, mentioning items wear well, last long, and resist tarnishing, even with daily use. People also appreciate the affordable pricing, finding the products reasonably priced for their quality. Additionally, speedy shipping and attractive, secure packaging are consistently mentioned as positive aspects. However, some people were dissatisfied with product quality, reporting items felt cheap, broke quickly, or showed signs of tarnishing. Specific concerns included jewelry breaking after minimal wear, defects upon arrival, and coatings coming off, leading to questions about durability and value.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the jewelry's quality, durability, and... See more

Quality

Customers had positive experiences with quality, frequently praising the durability and appearance of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

People report positive experiences with order, with many customers praising the smooth and easy ordering... See more

Price

Clients share positive opinions on price, with many reviewers finding the jewelry to be affordable and of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Rout... See more

Rated 5 out of 5 stars

The experience with En Route Jewelry was just amazing! The ordering process worked out very well when I ordered a gift for my friend. The delivery was fast and when it came it came in the most adorabl... See more

Rated 5 out of 5 stars

I really love this jewelry brand!! I have a few pieces from them now & have never had an issue with them. The pieces are so unique & so beautiful! Will definitely keep purchasing from them in the futu... See more

Rated 5 out of 5 stars

Beautiful jewellery !! Wears very well and looks gorgeous, one of my favourite brands. Have recommended to many friends x


Company details


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4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,339)

1,871 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!

I got their Venus Colour Necklace in silver, and it is one of the most beautiful pieces of jewelery that I own. The quality is amazing for its price and looks super cute in general. The shipping was unproblematic and it arrived in time. Will definitely order again :))

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice Quality

The jewelry is very good quality, especially the stainless steel pieces, They do not tarnish, or leave any stains on skin. The designs are also very lovely. I will be ordering again.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Not perfect but affordable and pretty!

Beautiful designs, I like that there are waterproof options. The gold locket I bought was quite yellow / warm toned which didn’t suit me (it was photographed more cool toned on web page) but I then ordered the same locket in silver and love it. I did change the chain of the locket myself because the chain it came with was scratchy on my neck. Fast delivery to Spain with nice packaging. I like that it’s affordable

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Best jewellery brand ever

The design is unique and the pieces are have a good quality/price ratio. I already ordered multiple times for myself and to gift to my friends and I always received compliments! Love this brand <3

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning pieces and great quality

Stunning pieces and great quality. I use them everyday, even for going to the beach or when showering and they still look amazing and shiny. I recommend them all the time.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Good Product

The Earrings are as good as I expected. Shipping was fast and the product quality is very good. Well done Guys

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality/price ratio, nice designs

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Route and still have my eye on some pieces for a future order.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything! From an easy accessible website, to the amazing quality, and fast delivery! Love, love, love <3

13 July 2026
Unprompted review
Rated 5 out of 5 stars

love them!

I ordered two rings and a pair of earring from en route and I’m so happy with them! I get so many compliments on them especially the rings! They were delivered so quickly and with cute reusable packaging!

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful company don't bother

Advertise free returns when you're checking out and DON'T SPECIFY ITS USA ONLY!!! So now I've sent my parcel to the address they told me to and it's been delivered to a random house??? They take ages to respond and I want my money back!!!!!

24 June 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We understand how frustrating this situation must have been. While our return policy is outlined on our website, we apologize for any confusion regarding the return instructions. We've sent you a request for your order details so we can investigate this further and work toward a resolution. You're also very welcome to reach out to us at customer@enroutejewelry.com—we're here to help and would love the opportunity to make this right.

Rated 5 out of 5 stars

I've ordered multiple pieces from En…

I've ordered multiple pieces from En Route and loved every one! I'm a silver girl, and I appreciate that when ordering a silver version of a piece they not only change the metal color, but also the gems to look better with the silver! I say this because the site seems more geared towards gold jewelry, but the silver pieces that they do have are gorgeous and made with just as much care.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

The best jewelry brand

Beautiful jewelry, they have something for every style and everything will make you look like an IT girl.
It also comes really fast and last for long. Definitely my go to jewelry brand.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about this jewelry brand! I originally ordered a few pieces to wear for my graduation, and they looked absolutely gorgeous and elevated my entire look. Since then, I’ve been wearing them constantly because they literally fit every single outfit, whether I'm dressing up or keeping it casual.
The real test, though, was the quality. I’ve taken these pieces bathing and swimming, and the color hasn't faded or tarnished at all. The goldlooks just as perfect as the day I unboxed it.
Every single time I wear this jewelry, I get a ton of compliments. The quality and style are 10/10!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Love!

Jewellery is absolutely stunning with great quality! I wear them daily and they go so well with my outfits! Delivery was quick too!

18 June 2026
Unprompted review

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