Enter At A Equestrian Reviews 121

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Being able to ask questions about the products I was interested in. Because Vicky uses the things she sells she can draw on her experience when telling me what works.

Company replied

Rated 5 out of 5 stars

Brilliant customer service, delivery time and very well packaged. Always notifies on receiving and dispatching an order. Never had any issues before, during and after. Quick to get in touch if ther... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish - very helpful when I had questions before ordering, quick dispatch and my order arrived sooner than expected. A great price (cheaper than anywhere else I had seen),... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and communication, especially when I’d ordered the wrong size. They changed my order straight away with absolutely no hassle at all. They kept me up to date with when the package was... See more

Company replied

Company details

  1. Equestrian Shop

Written by the company

Products for riders, tested by riders


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
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Rated 5 out of 5 stars

Seller has first hand knowledge of the products

Being able to ask questions about the products I was interested in. Because Vicky uses the things she sells she can draw on her experience when telling me what works.

5 December 2022
Enter At A Equestrian logo

Reply from Enter At A Equestrian

This is lovely thank you for your review, made my evening

Rated 5 out of 5 stars

Love these dungarees!

Love these dungarees! Comfy, quiet, waterproof and the extra layer keeps me warm. Would definitely recommend!

23 November 2022
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Reply from Enter At A Equestrian

Aren’t they just the best ! I wear them myself and they are fab

Rated 5 out of 5 stars

Boot order

Ordered some boots .
Good communication.
Little treat attached to the welcome card
Thankyou ☺️ x

13 November 2022
Unprompted review
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Reply from Enter At A Equestrian

Very welcome, thank you for your order

Rated 5 out of 5 stars

Lovely products at a great price

Lovely products at a great price. Only a £40 spend was needed to get free delivery. All that plus the option to pay in installments, interest free meant you got my custom! Plus the delivery was fast and you sent a lovely free biscuit! A happy customer 😊

4 November 2022
Unprompted review
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Reply from Enter At A Equestrian

Thank you very much, we hope you shop with us again

Rated 4 out of 5 stars

Easy to order and great product

Easy to order and confirmation of order through very quickly. Selling a great product at a good price, however an update from the company on information of shipping and estimated date of delivery would have earned a 5-star rating, instead I had to contact the company when nothing had arrived after 7 days, an update to save this would have been good.

6 October 2022
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Reply from Enter At A Equestrian

Hi thanks for your feedback, an email with tracking details are sent to all our customers for you to track your order. It may be that this had gone in to your junk email folder or the email address was miss spelt at the time of order. We hope you order from us again many thanks Vicky

Rated 5 out of 5 stars

Another speedy delivery and great…

Another speedy delivery and great quality goods
You have made a very grumpy and stroppy horse very happy just in time for Christmas.
So helpful aswell

Thank you so much

31 October 2022
Unprompted review
Enter At A Equestrian logo

Reply from Enter At A Equestrian

Thank you Andy

Rated 1 out of 5 stars

Extremely slow processing of order

I placed an order on 15th September for a digestive supplement for my horse. I am still waiting on arrival of my order (2nd October) Too long to wait when it states online 3-5 days with using royal mail. Very disappointed

15 September 2022
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Reply from Enter At A Equestrian

I am sorry Susan but your supplement was sent over a week ago, I didn’t realise you were still waiting for it. Sadly all the Royal Mail Strikes haven’t helped my small business as the sorting offices have been closed for several days over this last few weeks. You should have received it by now so I will check the tracking, unfortunately it’s out of our control once it’s with the Royal Mail

Rated 5 out of 5 stars

Beautiful and good quality products

Beautiful and good quality products. Will buy again from them. Might have started a numnah addiction for myself 😂. Will highly recommend anyone to buy from Enter At A Equestrian.

2 September 2022
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Reply from Enter At A Equestrian

Thank you

Rated 5 out of 5 stars

Great!

Easy to order, good delivery time and really pleased with the jodhpurs, thankyou

30 August 2022
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Reply from Enter At A Equestrian

Thank you

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