Entitycheck Reviews 37

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

This company is totally scamming people. They promise that you will get your EIN and TIN numbers but they give you the same stuff the state has on file that could look up myself. I would give them a... See more

Company replied

Rated 5 out of 5 stars

I got the info i needed, I considered fair value, but didn't notice that it invoved a subscription. After filing a complain, My uninteded subscription was cancelled and my payment refunded. That is... See more

Company replied

Rated 4 out of 5 stars

It was my intention to use the service to fulfill a one time need. For that purpose, it was fine. I did not realize I was getting into a monthly subscription, however I can see that at the time, I p... See more

Company replied

Rated 5 out of 5 stars

I used the service and forgot to cancel within the 7 day trial period, I got billed full price. Sent an email to customer service, and the next day I recieved a refund. SUPER easy and no questions... See more

Company replied


Contact info

3.3

Average

TrustScore 3.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful :)

Very helpful :)

21 February 2026
Entitycheck logo

Reply from Entitycheck

Hello Karen,

Thank you very much for your 5-star review. We are delighted to hear that you found our service helpful. Your feedback is greatly appreciated.

Please do not hesitate to contact us should you require any further assistance — we are always happy to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 1 out of 5 stars

Will charge your account even when you cancel during free trial

Scammers, scammers, scammers

17 February 2026
Entitycheck logo

Reply from Entitycheck

Hello Brett,

We are sorry to hear about your experience and understand your concerns regarding the charge. Please note that free trials automatically convert to a paid subscription if not cancelled before the trial period ends, in line with our terms and conditions.

That said, we can confirm that your account has already been refunded by one of our agents. Kindly allow 3–5 business days for the refund to reflect in your account, depending on your bank or payment provider.

If you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to help.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 5 out of 5 stars

Great service

14 February 2026
Entitycheck logo

Reply from Entitycheck

Hello Bradford,

Thank you very much for your 5-star review and for your kind feedback.

We are delighted to hear that you experienced great service. Our team is committed to providing the highest level of support, and it is always rewarding to know that our efforts are appreciated.

Thank you again for taking the time to share your experience. We look forward to assisting you again in the future.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 1 out of 5 stars

I need to cancel my subscription ASAP

I need to cancel my subscription ASAP.
The reason is because I can’t afford it

11 February 2026
Entitycheck logo

Reply from Entitycheck

Hi Ashley,

Thank you for your feedback. I've reviewed your account and can confirm that it has been canceled and a refund has been processed. Rest assured, our company will no longer bill you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 5 out of 5 stars

Entity Check is something that I will…

Entity Check is something that I will use in again very helpful.

10 February 2026
Entitycheck logo

Reply from Entitycheck

Hi Tammy,

Thank you for your feedback. We're happy you're pleased with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 1 out of 5 stars

Does not actually generate reports

Does not actually generate reports. Once you pay you can search for an entitiy but the "reports" that are supposedly generated state that "We could't find any records for (company name)"

10 February 2026
Unprompted review
Entitycheck logo

Reply from Entitycheck

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

At this time, we’re unable to locate an account under the name provided in the review. Our reports are generated based on the data available in public and proprietary sources, and in some cases this may result in no records being found for a specific entity. We understand how this can be frustrating.

We would be happy to look into this further and assist you directly. Please contact our customer support team using the link to your account so we can review your search and provide additional assistance.

Thank you for bringing this to our attention.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 1 out of 5 stars

You can’t change name on EIN like you…

You can’t change name on EIN like you stated.

24 January 2026
Entitycheck logo

Reply from Entitycheck

Hi Willie,

Thank you for your review. We’d like to clarify that our service provides access to public records and entity information for research and verification purposes only. We do not state anywhere that we can change a name on an EIN. Changes to an EIN or the legal name associated with it can only be made directly through the IRS or the appropriate government authority.

We appreciate the feedback and are happy to address any specific concerns you may have.

Sincerely,
Bianca
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 5 out of 5 stars

Great communication!

Great communication

20 January 2026
Entitycheck logo

Reply from Entitycheck

Hi Darla,

Thanks for the feedback! We’re happy to hear our agent's communication met your expectations. I will forward your feedback to her as it will surely make her day. Have a great one!

Sincerely,
Bianca
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Rated 1 out of 5 stars

Wretched

Wretched. You are predatory.

16 January 2026
Entitycheck logo

Reply from Entitycheck

Hello Richard,

Thank you for sharing your feedback. We are sorry to hear about your experience and take concerns like this very seriously. Our intention is never to cause frustration, and we would appreciate the opportunity to better understand what led to your review.

We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.

Please contact us directly so we can review your concerns and work toward a resolution.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 1 out of 5 stars

This was not a service I decided to go…

This was not a service I decided to go with at this time. Too expensive and I don't need a subscription.

29 December 2025
Entitycheck logo

Reply from Entitycheck

Hello Elizabeth,

Thank you for sharing your feedback. We understand that our service may not be the right fit for everyone, especially if you’re not currently looking for a subscription.

Our pricing reflects the value of the tools and information we provide, but we respect your decision and appreciate you taking the time to let us know your thoughts.

I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.

Your feedback helps us continue to evaluate how we can better serve different customer needs.

If you have any questions in the future or would like assistance, our support team is always happy to help.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

I found everything I was looking for

I found everything I was looking for. Quick, easy, detailed

30 November 2025
Entitycheck logo

Reply from Entitycheck

Hello Maria,

Thank you for your fantastic 5-star review. We're delighted to hear that you found everything you were looking for and that the process was quick, easy, and detailed. Your feedback means a great deal to us, and we're always here should you need any further assistance.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

10/10

Helpful customer support

29 November 2025
Entitycheck logo

Reply from Entitycheck

Hi Lillian,

Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 2 out of 5 stars

UNORGANIZED

NEEDS BETTER SEARCH FUNCTIONS TOO MUCH TO SORT THROUGH

24 November 2025
Entitycheck logo

Reply from Entitycheck

Hi Meagan,

Thank you for your feedback. We’re sorry to hear that the search experience felt overwhelming, and we appreciate you bringing this to our attention. We are continually working to improve our tools and make searches faster and easier for our users. If you’d like assistance navigating the platform or finding specific information, our support team would be happy to help.


Sincerely,
Jen
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

very helpful

23 November 2025
Entitycheck logo

Reply from Entitycheck

Hi Alfred,

Thank you for the kind feedback! We’re glad to hear you found our service helpful. If there’s anything else you need or any way we can support you further, we’re always here to help.

Sincerely,
Jen
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

Easily resolved

18 November 2025
Entitycheck logo

Reply from Entitycheck

Hi Roxeanna,

We appreciate your 5-star feedback. It’s wonderful to know your issue was resolved with ease. Don’t hesitate to contact us if you need anything else.

Sincerely,
Meliza
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

I used the service and forgot to cancel…

I used the service and forgot to cancel within the 7 day trial period, I got billed full price.
Sent an email to customer service, and the next day I recieved a refund.
SUPER easy and no questions asked, honestly you couldn't ask for better service nowadays!

14 November 2025
Entitycheck logo

Reply from Entitycheck

Hi David,

Thank you for sharing your experience! We’re glad we could quickly resolve the issue and make the process easy for you. We’re also happy that you’re satisfied with our service.

Sincerely,
Meliza
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Rated 5 out of 5 stars

Very nice

Very nice, polite and helpful. Thank you!

26 October 2025
Entitycheck logo

Reply from Entitycheck

Hello Kellie,

Thank you so much for your 5-star review. We’re delighted to hear that you found our team to be nice, polite, and helpful. Your kind feedback means a great deal to us, and we truly appreciate your support.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

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