Envio Rentals Reviews 475

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the efficiency and ease of the hiring, delivery, and return processes. Customers consistently praise the quality and functionality of the products, noting that the equipment worked perfectly and met their needs. The service is described as professional, responsive, and excellent, with many appreciating the clear communication and straightforward procedures. Though some people found the software download a little difficult, the overall sentiment is that the products are very easy to use. Additionally, a few customers experienced a delivery issue due to a courier glitch, but the company resolved it by extending the rental period.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its quality and ease of use.... See more

User experience

Consumers find the user experience to be positive, with many describing the program, scanning, and overall... See more

Return policy

Customers had positive experiences with the return policy, consistently describing the process as easy and... See more

Service

People report positive experiences with service, consistently highlighting its professionalism, efficiency,... See more

Delivery service

Users describe positive interactions with delivery and return services, highlighting their simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

Hiring kit can be nerve wracking. This was easy and straightforward. The hiring, delivery, and return were simple processes. The scanner worked very well (lots of online videos to help). Envio prompt... See more


Company details

  1. #2 of 69 best companies in Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Great service

Scanner came earlier than expected and that meant bonus days for free. Good instructions and excellent service.

27 August 2024
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Scanned hundreds of photos and documents very quickly and easily.
Chat line very useful as I got stuck with downloading software initially but they were very helpful and I soon got the hang of it.

21 August 2024
Rated 5 out of 5 stars

Excellent customer service

The carpet cleaner was delivered early.
After a bit of fiddling about and not managing to get it going, customer support video called to talk me through it. The carpet hose turned out to be faulty. I was offered immediate replacement and collection.
The upholstery connection worked perfectly so despite it being a hard work, I managed to do the job with this.
Had the floor head been working it would have been perfect. Despite this the machine cleaned brilliantly.
Although I would leave less stars for the faulty floor head, customer service like this always gets 5 stars in my book. I will use them again in the future.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, from start to finish. The scanner was really well packaged and came with everything I needed to get going, including a handy help-sheet.
The scanning lens was pristine and I got nothing but beautiful, high quality prints.
The returns process couldn't be simpler.

There is lots of attention to details, such as having arrows embossed into the packaging so it is super clear which way up everything is meant to go.

I have no reservations in recommending Enviro Rentals wholeheartedly. A pleasure to hire from them.

12 August 2024
Rated 5 out of 5 stars

Lovely experience

Lovely experience, was having some technical issues and Jack supported me with finding the solution and extended the time to allow me to get what I needed from the scanner.

12 August 2024
Rated 5 out of 5 stars

This is a brilliant company!

This is a brilliant company with excellent customer service. I rented a V850 to scan decades of family negatives, and was given a free extension so I am a happy customer and will certainly use this company again for the next project: scanning130 years of photos. Delivery and collection were faultless, and my deposit was processed immediately. It was fantastic to have use of the scanner without having to buy it. Well done Envio Rentals!

26 July 2024
Rated 5 out of 5 stars

Great support and scanner

Slides & Negatives scanner rented. The scanner produced high quality images and was easy to set up and use. Envio’s instructions were excellent.

I had some trouble with some third party software. The Envio support gave me a workaround which worked fine.

Delivery and return process was very good and again easy.

25 July 2024
Rated 5 out of 5 stars

Great product, great service

The photo scanner I hired was a great piece of equipment and made a huge job much simpler. The packaging was robust, instructions were clear and re-packing and returning it was easy. First time I have used Envio or hired anything like this and would definitely do it again.

15 July 2024
Rated 5 out of 5 stars

Easy rental service

I rented a negative scanner, was easy to book, arrived on time and well packaged. Good instructions and easy to return with the return label already attached.

15 July 2024
Rated 5 out of 5 stars

Hired the Epson photo scanner

Hired the Epson photo scanner. Initially the adaptor it came with did not work with my laptop. Jack at Envio painstakingly helped source me one that worked. Amazing customer service.

8 July 2024
Unprompted review

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