Envio Rentals Reviews 475

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficiency and ease of the hiring, delivery, and return processes, highlighting the seamless user experience from start to finish. The products, such as photo scanners, are frequently described as high-quality, well-maintained, and effective for their intended purpose, producing excellent results. Reviewers also appreciate the responsive communication and professional service, making the overall interaction very positive and stress-free. However, some people mentioned minor difficulties with software downloads or initial setup, though these were often resolved with external help or attributed to personal computer literacy rather than the equipment itself. A few others noted an issue with delivery caused by a technical glitch at the courier's end, but the company's exceptional resolution of the problem turned a potential negative into a highly positive experience.

What people talk about most

Product

Users describe positive interactions with product, highlighting that the equipment worked perfectly and was... See more

User experience

Customers had positive experiences with user experience, finding the service and communication excellent, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, professionalism, and... See more

Return policy

Reviewers consistently express satisfaction with the return policy, highlighting the ease and... See more

Delivery service

Consumers find the delivery and collection service to be positive, highlighting its simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

Hiring kit can be nerve wracking. This was easy and straightforward. The hiring, delivery, and return were simple processes. The scanner worked very well (lots of online videos to help). Envio prompt... See more


Company details

  1. #2 of 69 best companies in Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great service

What a great service - all I had to do was read the instructions, plug the scanner in and scan all the photos that have been gathering dust in boxes. I'll be back to hire a slide scanner when I've got some time on my hands!

12 March 2024
Rated 5 out of 5 stars

Exceptional Service and a Suoer Scanner

Super from start to finish. After a lot of thought into how I could digitilise our families pictures, a scanner was the best idea as we have thousands. I rented for 3 days and it actually arrived about 3 days prior to rental. It was super quick and the quality on the laptop is outstanding. I wish I had prepared our photos before as a lot still in the flip albums and very time consuming removing them. (Tip)
Postage and packaging awesome. Thank you . 5 🤩

4 March 2024
Rated 5 out of 5 stars

Excellent service.

A great company! Good pricing, good service, no hassle. Everything you’d want. I’ll be using again for sure. Hired a Go-Pro for a ski trip. It came with everything I needed and more. Collection and return of the hire was even simpler than expected and the deposit was returned pronto without quibble.

27 February 2024
Rated 5 out of 5 stars

Very efficient and convenient

Very efficient and convenient; the item arrived the day before our start date, so we could test/learn how to use it in advance. Returning was equally easy; put it back in the box, reveal the return address and drop it off at DPD. Return was acknowledged quickly and deposit returned within a couple of days.

12 February 2024
Rated 5 out of 5 stars

5 star service

Excellent all round service. We rented a GoPro for our trip to the Maldives. Delivery, return and refund of deposit were all processed as outlined. The camera was high quality and in as new condition. Truly 5 star service.

7 February 2024
Rated 5 out of 5 stars

Very impressed with Envio Rentals

Very impressed with Envio Rentals. Clear communications, easy to follow instructions for returning the scanner. The Epson scanner itself was brilliant. Once I’d got the hang of it I comfortably managed to scan over 3000 photos in the time I had it. Would definitely use them again

1 February 2024
Rated 5 out of 5 stars

Great Experience Renting (vs. Buying)

I had a great experience renting a photo scanner from Envio folks. The service quality was great, and I did not experience any faults with the machine. With it, I was able to scan my entire family's photo albums, and the process for returning the item was seamless - just dropped it off at the post office. Communication throughout the pre/post rental was great also. Will return and rent other items in future.

12 January 2024
Rated 5 out of 5 stars

Fantastic customer service

An incredibly useful service - I rented a scanner for a few days to digitise old photos and so did not have to buy one.

Excellent customer service. Envio Rentals answered my queries very quickly and were extremely helpful sorting out any issue I had. They were flexible on their return date enabling me to finish the job I had started

Probably the best company I have dealt with in a very long time!! Highly recommended

10 January 2024
Rated 5 out of 5 stars

Excellent service

I rented a slide scanner from Envio and the service was faultless, The device was delivered on time and worked really well. It was easy to set up and download the required software.
The telephone help was also good when I hit a snag, which I subsequently realised was a problem with my computer set up.
All in all I would highly recommend Envio Rentals.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Printer hire

Needed a special type of printer for a short time to scan some old photos. Great service. Recommended.

2 January 2024
Rated 5 out of 5 stars

Fab company!

Such a handy company! I was in charge of thousands of our family photographs (of all sizes and shapes) that were just stored in the garage and I was starting to get the fear that they would all get destroyed with nothing backed up. I rented the canon photo scanner and what would have taken weeks / months on a traditional scanner it only took 3 days of work. Can't believe they are all scanned in and ready to be put into photo albums! Thanks Envio Rentals

18 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look