Environ Pest Control London Reviews 

205
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers truly appreciate the fast, efficient, and professional service provided by the expert staff during their home visits. People frequently mention that team members are extremely helpful, knowledgeable, and polite when handling various unexpected pest problems. However, some customers also noted occasional delays or communication issues regarding scheduling and expected follow-up information. A few reviewers felt that certain areas were sometimes overlooked during the inspection or that the initial treatment fell short of expectations. Despite these minor drawbacks, consumers generally remain very satisfied with the overall support and reliable results delivered.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Admin staff very friendly and helpful when booking appointment. Patrick was great, very informative and explained all that would be happening and in the future.

Rated 5 out of 5 stars

Efficient, friendly, informative and on time service. Staff helpful, from the answering of my initial telephone enquiry to operative, Chris, who came to do part of the job. With thanks

Rated 5 out of 5 stars

Jordan attended today to my flat , he was very professional, knowledgeable and mannered. He knew exactly how to approach the situation. I highly recommend him. 👍👍👍👍👍 thx , Jordan.

Rated 5 out of 5 stars

The receptionist was considerate, spoke very clearly and explained the procedure The Technician Kevin ( sorry Kevin wrong spelling) arrived on time he was professional and very helpful. He did a sur... See more


Company details

  1. Pest control service
  2. also in
  3. Bird control service

Written by the company

Searching for effective pest control solutions in London? Look no further than Environ Pest Control – your trusted partner for over 20 years in the industry. We specialise in providing top-notch pest management services to both residential and commercial sectors, ensuring a pest-free environment that you can rely on. At Environ Pest Control, we understand the importance of a clean and healthy living or working space. Our experienced team is equipped with the knowledge and expertise to tackle a wide range of pest infestations, from common nuisances to more challenging issues. We utilise the latest technology and environmentally-friendly methods to eliminate pests and prevent their return, all while prioritising the safety of your loved ones or customers. As a leading pest control company in London, our dedication to quality service and customer satisfaction has earned us a reputation that speaks for itself. Our commitment to using effective strategies and staying up-to-date with industry advancements ensures that we can address your pest concerns with precision and care. Bid farewell to unwanted pests with Environ Pest Control. Contact us today to experience the difference that two decades of pest control excellence can make for your residential or commercial space.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

205 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(205)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

He was very good educated us on how to…

He was very good educated us on how to make sure we get rid of them and not making them spread around

8 May 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Excellent service for moth extermination

Needed a company offering moth extermination. We found Environ Pest control to have a good customer service team, and promptly booked us in for a free evaluation. Darren in particular is worth a mention. He carried out the evaluation, gave us a comprehensive overview of the treatments available and we were sent his survey report the next day. He has been back today to do the 1st treatment and is proving polite, informative and professional, even arriving on time which is a rarity these days.

9 April 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

My initial call was returned promptly…

My initial call was returned promptly and the person I spoke to was friendly and helpful and took trouble to give me a suitable appointment(s) the technician who attended was most polite, friendly and efficient and explained the procedures fully

7 April 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 2 out of 5 stars

Dealing with the symptoms and not the cause doesn’t solve the problem.

We had a fly infestation following water ingress below the floorboards. We had dealt with the water but had been left with the fly issue.
Environ said they needed two visits at a cost of over £400. After the second visit and fumigation (delayed as their contractor was unwell), the fly issue persisted and actually got worse.
We called Environ who said they offered no guarantees but would come to do a further treatment. They wanted another payment of about £200 but reduced it to about £100 when I said it should be free as the work they previously did was ineffective.
Following the third visit the number of flies have reduced but have not been eliminated despite the fact that we have followed their advice exactly. The only thing controlling the problem now is the purchase of two electric fly zappers.
It appears that at no time did Environ seek to ascertain the cause of the problem but have only dealt with the symptoms.
Perhaps the most disappointing part of the experience with Environ is that they invited us to email them if we were not satisfied with their work. We did that over a week ago and have had no response whatsoever.

19 March 2025
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Reply from Environ Pest Control London

Thanks for the review, its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Excellent service

Excellent service , quick, sufficient, working fast to resolve problem . Def would recommend to others

25 March 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Lovely team!

Both the over the phone and the subsequent visit were very pleasant - just a nice, friendly bunch of people who were super helpful!

25 March 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 3 out of 5 stars

Were not effective for mice

Technician installed poison for mice but it was not effective. I see mice more often than prior to the treatment. They did only two visits. At the second visit, they confirmed that first poison was not effective and changed it but won't come again.
Instead of offering a third visit, they try to upsell me to an annual plan. Not a very customer centric experience and not logical, why would I sign up for an annual plan when my initial engagement was not effective.

19 February 2025
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Reply from Environ Pest Control London

Thank you for your feedback. Because we couldn’t fully proof your kitchen, our Four-Season Plan was recommended for ongoing protection
Kind Regards
The Environ Team

Rated 5 out of 5 stars

I was very satisfied with Shaan's…

I was very satisfied with Shaan's visit. He was polite and displayed a lot of enthusiasm in his job. He clearly communicated all that he was about to do and had done. He enlightened me on the vermins's behaviour and gave me confidence that they will be eventually exterminated. Very knowledgeable engineer.

11 March 2025
Unprompted review
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Very nice and useful!

Had a very nice guy taking care of it all, and also checking out our neighbour's flats.

1 March 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 1 out of 5 stars

Unreliable agents

Unreliable agents. I made an appointment for Saturday 11AM and paid in advance. I received a call from environ the fay before asking if the appointment can be advanced to 9 am which I gladly welcomed and arranged my Saturday with the kids accordingly. Despite that, The agent arrived to my property just before 2pm and my Saturday with the family was disrupted. No apology was received from Environ.

19 February 2025
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Reply from Environ Pest Control London

Apologies we had an emergency pest issue before you that required our full focus and attention and it pushed our diary back
Kind Regards
The Environ Team

Rated 3 out of 5 stars

Good job - poor service

Environ did a great job of putting up pigeon deterrents and cleaning up pigeon mess from outside my home. The overall experience was let down by their support staff; it took 4 weeks of me following up and chasing to get a quote confirmed and book in the works - and I was giving incorrect timings for arrival on the day.

18 February 2025
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Reply from Environ Pest Control London

We're really pleased to hear you were happy with the pigeon deterrents and cleaning service. However, we’re sorry to hear about the delays and miscommunication during the booking process. We appreciate you bringing this to our attention, and we’ll be working on improving our scheduling and customer support. Thanks again for choosing Environ!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Stage 1 of inspection and spraying of…

Stage 1 of inspection and spraying of insecticide for bed bug control was done and a report with recommendations issued within 24 hours. Excellent so far!

5 February 2025
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Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Fantastic service from the very lovely…

Fantastic service from the very lovely Shaan and Natalie with pest control regarding mice. I would highly recommend this company. Thank you so much!

11 February 2025
Unprompted review
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

The specialist was very knowledgeable…

The specialist was very knowledgeable and quickly identified areas that needed attention and installed necessary netting and blockage of entry points. Very efficient and left area clean.

5 February 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Great service from Environ

Great service from Environ. On time. Informative and friendly. Sorted our mice problem asap.

21 January 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful issues with squirells in the roof has been solved definitely recommend this service

30 January 2025
Unprompted review
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Good start

Shaun was knowledgable and efficient.He has taken the first steps and I hope that it will present results.

27 January 2025
Environ Pest Control London logo

Reply from Environ Pest Control London

Thanks for the amazing review of our Pest Control Service, its really appreciated
Kind Regards
The Environ Team

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