Environ Property Services Ltd Reviews 

180
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional quality across all delivered services. Customers frequently praise the professional team for arriving promptly, working efficiently, and delivering outstanding results on various home improvement projects. People deeply appreciate the knowledgeable and polite staff members who provide clear explanations and consistently maintain a very high standard of work. Clients are especially impressed with the thorough property surveys and seamless coordination, which ensure that everything runs smoothly from beginning to end. Reviewers consistently highlight the reliable service provided, noting that technicians always go the extra mile to leave properties exceptionally clean and tidy.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that consumers experience punctual, efficient, and... See more

Staff

Consumers find staff to be positive, highlighting their great appreciation for knowledgeable, punctual, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt response to Checkatrade query with a phone call. Estimate received shortly after I submitted photos and measurements. After I accepted the estimate an appointment was made to carry out the wor... See more

Rated 5 out of 5 stars

Blocked drain discovered first thing on Saturday morning. Thinking that I would have to wait until Monday, I phoned Environ more in hope that expectation! A lovely lady took my call and arranged a v... See more

Rated 5 out of 5 stars

We are very happy with the finished work after paint removal and repointing of brickwork at our property. There were a few communication issues along the way, but now forgotten that the work is con... See more

Rated 5 out of 5 stars

Don't you love it when a company lives up to its reviews? I needed the drains and gutters checked and cleared. Booking through Emily was easy and she gave me various options to choose from. Ben and Ja... See more


Company details

  1. Building restoration service
  2. also in
  3. Drainage Service
  4. Property management company
  5. Roofing service
  6. Waterproofing company

Written by the company

Welcome to Environ Property Services – a renowned, family-run property services company in London. With a rich heritage and extensive experience, we specialize in property restorations, damp proofing, and drainage works. For years, Environ has been a trusted name, dedicated to enhancing and preserving properties of all types. Our expertise spans historical restoration to modern damp solutions, ensuring properties remain in optimal condition. As a family-operated business, our commitment goes beyond services – it's about building relationships founded on trust and expertise. With a focus on quality and customer satisfaction, we've become a preferred choice for property care in London. Whether you need restoration, damp proofing, or drainage works, Environ's skilled professionals are here to deliver tailored solutions. Contact us today to experience the difference that comes from choosing a respected, family-run property services company.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.5

All reviews

(180)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Very prompt service

Very prompt service. Ensured all problems resolved. Very happy with the service. I recommend the company without reservation.

19 August 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Phenomenal Work & Highly Recommended

I recently hired Terrence Clark from Environ Property Services to conduct a restoration survey for our property, and I am beyond impressed with the results. I did not expect such a detailed and comprehensive report.

Terry’s expertise and thoroughness were evident in every aspect of the survey. The recommendations provided were clear and actionable, and I have since confirmed them for implementation.

I highly recommend Terry Clark and his team.

16 July 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the amazing review of our Property Services
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Very Professional!

Very professional company to work with. The are always on time and provide clear & easy to understand reports. Thank you.

Very happy with the service.
Latin House Team

12 July 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review of our services
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Very professional service

Very professional service. Drainage repair work carried out and finished to our satisfaction. Staff responds quickly. Excellent experience!

12 July 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the great review of our Drainage Services , its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Thank you Jack

Just wanted to leave a review for Jack Shaw who dealt with an ongoing issue we had with a neighbours roof. Handles us both with diligence and care. Thank you

8 July 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review,ill pass these kind words onto Jack
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Great team, very friendly, Get the job done

We always use Environ, the team are friendly and always sort out the problem.

8 July 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for he wonderful review of our Property Services, its really appreciated
Kind Regards
The Environ Team

Rated 1 out of 5 stars

Beware of this company

Beware of this company! Commissioned for roofing project. Had to do twice - which to their credit they did ‘for free’ second time - as was not done properly first time. 12 months after completed lead work on back of house we are RE-DOING this second aspect of job as leaking thru wall and new plaster cracking. I would not commission Environ for help again if my life depended on it.

9 July 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thank you for your feedback. We are genuinely disappointed to hear about your experience, especially given the circumstances.
Firstly, regarding the payment issue, it is unfortunate that it took six months to receive the final payment which was 50% of the works, we had to constantly chase this.
Regarding the recent complaint, it is important to clarify that the work we completed was not guaranteed because the full scope of the recommended job was not undertaken. The issues you're experiencing after a year, particularly following heavy rainfall, are currently under investigation as we dont even know if this is an issue related to our works,It's disappointing that you’ve posted a negative review while we are still in the process of determining the root cause, which involves a detailed process and potentially a survey
We are also disheartened by your claim that our work had to be redone for free initially. We stand by our efforts to rectify any issues promptly and at no additional cost to you, which we believe demonstrates our commitment to customer satisfaction.
It’s disheartening to see such a review when we are actively working to address your concerns. We take all feedback seriously and strive for excellence in all our services.

Rated 5 out of 5 stars

Mould Removal - Highly Recommended

We hired Environ Property Services to deal with the black mould we’d been getting in the front bedroom of the flat. After a thorough assessment, they sent Bill around to deal with the issue. He was punctual, friendly and very knowledgable on the subject, and did a terrific job of removing the mould. He lifted the carpets, identifying an earlier leak that the previous occupants had evidently missed, then sprayed the room down with an industrial mould spray and sealant. This done, he fogged the room before explaining how best to keep the property free of mould in the future. We would definitely recommend this company for any issues related to mould. Highly recommended.

25 June 2024
Unprompted review
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Reply from Environ Property Services Ltd

Thanks for the great review regarding our Mould Removal Service, we really appreciate your custom
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Reisse from Environ Property Services…

Reisse from Environ Property Services was able to very quickly assess and identify the root cause of drainage problems I had been experiencing for several years. I had previously used at least 6 different specialist drain companies/contractors without any of them being able to identify the problem.

The report that Reisse produced after his initial visit was clear, easy to understand and included photos and clearly labelled diagrams. Really impressed.

On the second visit Reisse mini jetted external pipes. He was on time for both visits. Reliable, very experienced, competent, professional, clean and thorough.

I would highly recommend this company for any drain problems/issues you are experiencing. I will be using them again for everything drain related.

I found them by chance after a 'Google' search and am so glad that I did. The team that handle calls are really helpful and liaise with engineers regarding your issues before assigning the work to ensure the most appropriate/experienced engineer for your problem is sent out.

I'm not receiving a discount for this review! This is my honest thoughts and experience.

25 April 2024
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Reply from Environ Property Services Ltd

Thanks so much for taking the time in writing this review, Reiss is a valued member of the Drainage Team and always goes the extra mile, its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Friendly and Great service

Billy came over and helped with our mold issue. Promptly came over at around 8:30 and was very friendly. He helped us investigate within the room to understand where the mold was coming from, and also examined the carpets and ceiling walls. Great service, would recommend

12 April 2024
Unprompted review
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Reply from Environ Property Services Ltd

Thanks for the wonderful review of our services , its really appreciated and we will be sure to pass this onto Bill
Kind Regards
The Environ Team

Rated 1 out of 5 stars

A COMPLETE SCAM

A COMPLETE SCAM! DO NOT USE THIS COMPANY!
I got in touch with customer service to get a dampness specialist report done (after our generic survey), especially to help us understand an identified leakage better. The person marketed the company as a specialist in this area and I felt like I've gotten to the right place. I sent them an email days before to highlight the areas in the property I wanted them to focus on (which customer service confirmed receipt of). The surveyor completely ignored all this and sent me an extremely poor report. 4 days passed and I still hadn't heard anything from customer service to fix the issue (which isn't ideal when you are buying a house with significant time pressure). A complete rip off! This is a company that purely focuses on profit rather than service (please don't do the same mistake as me). There are much better surveyors out there.

19 March 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Your review was flagged and removed due to bullying and sexism. You have since edited your reply to bypass Google's flagging policies. To be clear, we go the extra mile to provide exemplary service to our customers, from initial interactions on the phone to project completion. Our fantastic reviews attest to this commitment. In our 20 years of service, we have never encountered this level of disrespect and we simply will not tolerate harassment or bullying of any kind which is why we refused to work with you

Rated 5 out of 5 stars

Excellent job - Mould Removal

Bill was great! He did a great job at removing mould in our property and was very friendly. Would definitely recommend!

9 April 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for th egreat review regarding Bills services, its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Great job on mould removal

I booked a mould removal service with Environ. Bill did an excellent job removing the mould from a difficult to reach area

4 April 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the positive review regarding Bill , its really appreciated
Kind Regards
The Environ Team

Rated 2 out of 5 stars

Could do so much better!

Could do so much better!

Booking and attendance was fine, but it took a long time to produce a basic report in relation to my gutters and pipes being cleaned and a couple of small pieces of work. The quote provided was eye watering, generic in its description and without any basis in the real world.
It was either they were not interested (not the impression they gave when they attended) or they have an unrealistic opinion of the value of what they provide by way of a service and what others do.
I managed to find an equally reputable contractor to come and clean and fix guttering for 35% of the quote provided.
Be warned!

11 March 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Hi Shahram,

Thank you for bringing this matter to our attention. Your feedback is important to us.

Our complaints department will be reaching out to you shortly to gather more information and conduct a thorough investigation into the issue.

Kind Regards
The Environ Team

Rated 5 out of 5 stars

Professionalism & Knowledgable

I recently engaged Terry and Reisse from Environ Property Services for a client’s restoration survey. Their professionalism and depth of knowledge were immediately apparent. The detailed report they delivered was clear, echoing the high praise I’ve seen in other reviews. They took the time to educate us on maintaining the building’s integrity and preventing water damage. Their approach not only demonstrates their expertise in period restorations but also their dedication to client education. I wholeheartedly recommend their services for anyone in need of comprehensive and insightful restoration surveys.

11 March 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Hi there,

Thank you for sharing your experience with Environ Property Services and our team, Terry and Reisse. It's encouraging to hear that their professionalism and expertise were evident during your client's restoration survey.

The detailed report provided reflects our commitment to delivering clear and insightful information to our clients. We appreciate your recommendation and look forward to assisting with any future restoration needs. :)

Kind Regards
The Environ Team

Rated 5 out of 5 stars

Shaan is truly amazing

Shwan is truly amazing! He is knowledgable and kind! I couldn't recommend him more! He had such great recommendations, and all have worked! Great guy! My house is pest free

26 February 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Hi Velma,

Thank you so much for your kind words about Shaan! We are thrilled to hear that he provided exceptional service and that his recommendations have proven effective in keeping your home pest-free.

We greatly appreciate your recommendation, thank you for choosing Environ Pest Control! :)

Kind Regards
The Environ Team

Rated 5 out of 5 stars

Bill from Environ came to sort out a…

Bill from Environ came to sort out a mould problem. He was punctual, friendly and knew his job inside out. Highly recommended.

1 March 2024
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Hi Jim,

Thank you very much for taking the time to share your positive experience with Bill from Environ. We are delighted to hear that he was able to efficiently resolve your mould problem and that you found him punctual, friendly, and knowledgeable.

We truly appreciate your recommendation and are grateful for your support. :)

Kind Regards
The Environ Team

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