EnviroRides Reviews 

663
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and performance of the scooters, noting their robust build, impressive speed, and reliable functionality. Many people also commend the fantastic service and approachable staff, who are described as helpful, considerate, and quick to resolve any issues. Reviewers frequently highlight the ultra-fast and careful delivery, with products often arriving ahead of schedule and well-packaged. However, some customers also noted issues with product quality, including defective scooters, non-functional brakes, and concerns about internal components and materials. A few people also mentioned dissatisfaction with warranty claims, reporting difficulties getting products fixed or replaced, and being asked to cover return costs.

What people talk about most

Product

People report positive experiences with the product, highlighting its exceptional build quality and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and helpful customer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional build quality and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb Scooter, And An Absolute Beast The F1+ Pro Is. 🛴🔥🛴💎 - Feels Solid & Well Built. - Definitely A Quick Scooter. - Brakes Are Sharp & Responsive. - Charges Quickly Enough Wi... See more

Rated 5 out of 5 stars

My M1+ escooter arrived on time and in perfect condition. It was easy to complete it's set up, and the best bit trying it out. I was really impressed with the performance and build quality. I cannot f... See more

Rated 5 out of 5 stars

It’s arrived & it’s ( can I swear ) f*#k*#g unbelievable. My 22 year old son is so jealous so it looks like I have to buy him one. Thanks EnviroRides, super fast delivery, delivered with car... See more

Rated 5 out of 5 stars

It was all so easy from ordering the m1+ scooter to reciveing it being able to spread the cost over 12 months with klarna its a win win cheaper than a bus pass as well .no problems at all with a very... See more



Company details

  1. #3 of 14 best companies in Motor scooter dealer
  2. #52 of 95 best companies in Bicycle Shop
  3. #1 of 1 best companies in Motor scooter repair shop

Written by the company

EnviroRides eScooter & eBike Experts | High Performance eTransport Specialists. At EnviroRides we take pride in our unrivalled customer and after sales services so that you can shop with total confidence. Free UK Next Day Delivery | Free Warranty | 0% Interest Free Finance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

663 reviews

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4.7

All reviews

(663)

93 reviews in the last 12 months

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Rated 2 out of 5 stars

So where do I start I brought a scooter…

So where do I start I brought a scooter from these guys had a problem on the first day my charger blew up on first plug in . The guys were friendly when helping me trying to resolve the problem . Then I had problems setting up my tracker that still to this day will not work . The manual for the scooter was wrong told me to download the wrong app to whatbthe guys helped with again very friendly . Then it stated the scooters have a ip rating but they guys from the company state they don’t sell them with one but pictures on there website say different then I notice it’s not actually a solar p1 it’s a Chinese copy that are similar and then I notice there’s holes in the top set board that lead straight into the battery compartment what allowed moisture to build up in side the metal casing what has slowley rusted out connectors . They tried to argue that there’s no holes to what I gave up trying with the company then my motor siesed up and when i tried to reason with the company they wanted me to pay for the delivery for it to be returned and a new box for it Al a load of charged so I’m just going to save u all the trouble from buying these poor quality scooters I payed 1000 for a scouter of these guys and my 150 pound second hand ebike had outdone the scooter by miles . Don’t waste your money .

19 May 2025
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Reply from EnviroRides

Hello,

Thank you for your review.

We are very sorry to hear of your dissatisfaction with your eScooter, but we do feel it’s important to provide future customers with the full context of your experience.

You did experience an issue with the charger, and although we were unable to determine the cause, we sent you a replacement within a few days of being notified. There were also complications with the tracking system, which we can only apologise for; the manual provided was printed before an app update, and we supplied you with the correct application once it became available.

Regarding the IP rating, most of our eScooters, including the P1+, are rated IP54 or above, meaning resistant to splashes but not waterproof. We clearly state that none of our eScooters are waterproof. You also mentioned the Solar P1, we would like to clarify that we are a separate business, selling different models under our own branding.

The claim that there are holes in the deck leading directly into the battery compartment is false, and we even provided you with images confirming this, which we did not receive a response to. When you contacted us regarding the motor seizing, the images you supplied clearly showed heavy rust inside the motor, which led to this. This unfortunately is not a manufacturing defect but a result of water ingress and improper maintenance, so it was not covered under warranty.

That said, we did confirm that any other issues falling under manufacturing defects would be assessed and repaired under our warranty. As outlined in our warranty policy, we cover the costs of collection, parts, and labour for genuine faults, but not return shipping costs, or parts damaged due to misuse, nor the cost of replacement packaging if the original box is discarded.

We always strive to provide the best possible service and product quality, but as with any e-vehicle, correct use and maintenance are essential for long-term performance.

Regards,
EnviroRides

Rated 5 out of 5 stars

F1 + Pro Electric Scooter is simply amazing!


I received my F1 +Pro Electric Scooter today and I have to say that I am blown away with every aspect of the scooter. The build quality is exceptional and the ride is sublime.

Their customer support is second to non and this was the reason why I had no hesitations in buying what turned out to be an excellent product.

Frank at Envirorides customer service was only a phone call away to answer all my injuries. He is very knowledgeable and professional, and went the extra mile. Thank you Frank!

I paid for my scooter before 10am and it was dispatched on the same day by FedEx and delivered the next day complete with tracking details so that I could to track my parcel from their delivery depot to my doorstep.

I have no reservations on recommending Envirorides not only for their excellent customer service but also for the quality of their products.

The F1+Pro is a power house! If you are looking for a scooter that delivers on raw power, long range, comfortable rides, the integrated GPS 4G SIM card supported tracker (offering complete peace of mind in the even of a theft knowing that your cherished investment will be found and recovered) and the very best customer service then look no further.

You can rest assured that you will not find a better premium scooter or brand in the UK. Trust me, I did my research and I can vouch 100% that your satisfaction will be guaranteed with Envirorides and their F1 +Pro Electric Scooter.

The F1 + Pro Electric Scooter and Envirorides excellent customer service deserves every bit of the 5 stars awarded.

3 September 2025
Unprompted review

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