Envision Video Services Reviews 

308
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I've had consistently excellent experiences with Envision. Pete Gallo has done all kinds of work for me for close to ten years. He's transferred VHS videos to DVD format, for example, and has turned s... See more

Rated 5 out of 5 stars

I would highly recommend Envision Video Services. Peter and his staff were super pleasant and followed up with a phone call and email as promised. Processing quality was good and completed earlie... See more

Rated 5 out of 5 stars

I choose Envision because they offered a variety of duplication services at good prices (in part due to the holiday sales offering). They duplicated about 12 super 8 movie tapes for me, which were 25+... See more

Rated 5 out of 5 stars

I have had VHS tapes transferred to DVD format and also had DVDs copied. One of my relative's had our many reels of home movies transferred to DVD. Envision Video Services staff, made these exper... See more

Company details

  1. Film rental store
  2. Hobby shop

About Envision Video Services

Information provided by various external sources

Envision Video Services specializes in all areas of Video Production, from making video and DVD copies, transfers and format conversions to full scale videotaping and editing for both your business and personal needs. We are able to provide a wide range of video services including: video editing; video production; DVD authoring; Internet video; video to DVD transfer; Photo Montages; Home Movie Transfer - 8mm, super 8 and 16mm Film; video prints; green screen videography and video duplication.

All work is done in our Hasbrouck Heights, NJ studio which is conveniently located in the center of the local retail business district; just minutes from New York City.

Give us a call and let us help you capture, preserve and share your memories for generations to come.

Contact info

5.0

Excellent

TrustScore 5 out of 5

308 reviews

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5.0

All reviews

(308)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent service review

I was referred by someone to your company, who actually had not used your service yet, but heard about you. I called with very short notice, asking if I could have DVD's made from a VHS tape of my 25th Anniversary (which was taped 27 yrs. ago). I had lost the video and recently found it, wanting to surprise my children with copies for Christmas. I came to your store and you said it normally take about two to three weeks around the holidays, but would push me ahead, since it meant so much to me. You came thru with your promise and had the DVD's in less than one week. It came out great, my children were completely surprised and it was the big hit for Christmas 2016. We laughed, we cried, since my husband has passed, but so grateful to have captured so many wonderful memories. Thank you to everyone I dealt with and for the excellent service. I have already recommended you to several people.

4 January 2017
Unprompted review
Rated 5 out of 5 stars

Envision provides excellent services in a friendly manner.

I choose Envision because they offered a variety of duplication services at good prices (in part due to the holiday sales offering). They duplicated about 12 super 8 movie tapes for me, which were 25+ years old. I recieved my digital copies in a timely manner & somehow I managed to corrupt the memory stick. They tried to help me over the phone, even calling me after hours offering possible fixes to try. In the end Envision downloaded me a new stick to fix the problem. They were great to deal every step of the way. I ended up signing up to scan 1,000 photos to continue my effort to archive family photos and movies.

2 January 2017
Unprompted review
Rated 5 out of 5 stars

Great staff...Bob V. Was very patie …

Great staff...Bob V. Was very patient and took his time with me making sure i was doing it correctly and explained it thoroughly....price was the best of all the calls i made and my family loved the dvd...great job gang...i ll be back soon

30 December 2016
Unprompted review
Rated 5 out of 5 stars

Great place for all video/audio nee …

Great place for all video/audio needs. Had my decayed VHS tape converted and somehow they were able to flawlessly make it happen. Would recommend

P.S. Support the little guys, not big chains

30 December 2016
Unprompted review
Rated 5 out of 5 stars

Great

This was a Christmas present for my husband and a last minute 1 at that. They were able to have it ready for me before Christmas. Great quality and friendly place will definitely recommend to others.

28 December 2016
Unprompted review
Rated 4 out of 5 stars

Very good service

They handled the job quickly and professionally. Rates are reasonable. Only issue is that finding a parking spot is not easy.

28 December 2016
Unprompted review
Envision Video Services logo

Reply from Envision Video Services

Hi Heather,

Thank you for the kind words. We are thrilled you are pleased with our services and we look forward to working with you again.

The parking in town around the holidays can get tricky, with all the additional shoppers visiting our business, the local restaurants, and the many nail and hair salons, there are times when it may seem impossible. The good news is that after the holidays, things get less crazy. Here's a tip for you - stop by on a Monday. Many businesses in town are closed on Monday and parking is the easiest early in the week.

Thanks again for choosing Envision!

Pete

Rated 5 out of 5 stars

So pleased!

I went to Envision based on a recommendation of a friend who had gone to them years ago and she was please. I have to say so was I. The sales lady was very friendly and easy to speak to. She know all the right questions to ask. My dvds were done ahead of schedule and I cannot wait to give them out at Christmas!

23 December 2016
Unprompted review
Rated 5 out of 5 stars

Glad I went to Envision.

Great accommodating, knowledgeable and professional service. They completed the work ahead of time in probably one of the busiest times of the year. Linda went the extra mile!

22 December 2016
Unprompted review
Rated 5 out of 5 stars

Old movies

I used this company twice to transfer 8mm home movies to dvds and they did a fantastic job. They were able to preserve movies some as early as 1947. I would not hesitate to use them again.

21 November 2016
Unprompted review
Rated 3 out of 5 stars

Item did not arrive in a timely manner

I was told 3 weeks and the item arrived 5 days after the scheduled date. The quality was not that good either which i feel I should have been told about.

15 November 2016
Unprompted review
Envision Video Services logo

Reply from Envision Video Services

Hi Debbie,

I'm sorry you were not 100% satisfied with our services. Orders this time of year take approximately 3 weeks to complete (due to the holiday rush). I apologize that when we set this order up, it wasn't clear that you needed it by a firm date. We always try to meet our customers deadlines and we would have put a rush on your project for you. That being said, the estimated completion date for your project was November 8th. Our records indicate that your project was completed on that date and packaged for shipping. We can not control how long it takes for UPS to get the project to you, but as far as our work was concerned, we completed it exactly when we said we would.

The CD you received should be the exact quality of your original LP. We have no notes indicating that there were any issues. Actually, our notes indicate that your original was in great shape. If you would like us to take a look at it and re-run it, let me know. we would gladly do this at no charge and as a rush.

Rated 5 out of 5 stars

video to DVD

I would highly recommend Envision Video Services. Peter and his staff were super pleasant and followed up with a phone call and email as promised. Processing quality was good and completed earlier than I had expected.
I couldn't ask for better customer service.
Best part was getting a promotional discount.
I will sendog more tapes to be processed during their next promotion.
Many Thanks!
Mamie

8 November 2016
Unprompted review
Rated 5 out of 5 stars

Very Impressive Work

Envision transferred my vacation video from mini-DVs to a DVD. They made all the edits I asked for flawlessly. The DVD and cover artwork is superb. I'm very pleased.

1 November 2016
Unprompted review
Rated 5 out of 5 stars

Almost perfect

I was sorry to see that the entire video needed tracking. I guess no one really checked & just hit record. Other than that it was okay.

I just read your response & I'm satisfied that the tape was monitored & I do remember what a pain tracking was back then. In view of the age of the tape (approx 35 or more years). It's fine

Thanks for your quick response!!!!

10 October 2016
Unprompted review
Envision Video Services logo

Reply from Envision Video Services

Hi Kathryn.

Thank you for the feedback.

I am sorry to hear you weren't 100% satisfied. All tape transfers are monitored throughout the entire transfer process, with tracking being adjusted the entire time. Our notes indicate that your tape was cued up, and ran for approximately 30 minutes once we started it. They also indicate that we had "minor tracking issues throughout the entire transfer." If you would like, we will gladly re-run the tape for you. However, we can not guarantee the re-run will yield any better results. Betamax tapes which are 25 or so years old generally show this kind of wear and there is not much that we can do to correct it.

I will look into why you weren't made aware of the results when you picked your project up and correct this breakdown in communication internally.

Thanks again for the feedback.
Pete

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