Envy Shoes Reviews 

1,382
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more

Rated 1 out of 5 stars

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more

Rated 1 out of 5 stars

Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more

Rated 5 out of 5 stars

I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more

Company details

  1. Shoe shop

Written by the company

The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter


Contact info

2.9

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,382)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth it.

I loved all 4 pairs I ordered, quality was great for price and they fit and looked as lovely as I thought they would be when I saw them online ! Look forward to comebacks and newer products definitely coming back

19 May 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Nilly,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Lovely colour and perfect height for me…

Lovely colour and perfect height for me very comfy and bang on sizing

19 May 2022
Envy Shoes logo

Reply from Envy Shoes

Hi,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Not good

Wasn't happy with the quality of the shoes I ordered, stones were missing from the heel and there was scuffs on the perspex. I emailed to say I wanted to return the shoes and felt it was unfair to have to pay £3 return considering the quality was not good and shoes were damaged and I was told I would not have to pay the £3 for the return. I have now received my refund and I have been charged.

17 May 2022
Envy Shoes logo

Reply from Envy Shoes

Hello Shelene,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve, but we are only human and sometimes mistakes are made. I have already corrected your refund and the extra £3.99 has been sent back to you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 1 out of 5 stars

Parcel never arrived

Parcel never arrived, no refund. 3 weeks later no item and lose money in bank!!!

12 May 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Geraldine,

I’m so sorry to hear this! I can see that our customer service team is working with the courier to get this resolved for you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

Great purchase

Great purchase. I am not one to leave reviews but these make walking so comfortable I thought it important to tell others.

10 May 2022
Unprompted review
Envy Shoes logo

Reply from Envy Shoes

Hi Andi,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

My product is saying delivered but I…

My product is saying delivered but I did not receive my shipment

7 May 2022
Envy Shoes logo

Reply from Envy Shoes

Hello Taneeka,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 1 out of 5 stars

Quality of the products are not great…

Quality of the products are not great at all.

29 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hey Aisha,

I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 1 out of 5 stars

Shoes did not fit at all and I bought…

Shoes did not fit at all and I bought them bigger than my size of 7.5 can’t return them due to final sale.

27 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hey Tricia,

I’m so sorry to hear you don't love your order! We haven’t had any other feedback about the sizing of those boots. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

These shoes are so comfy and also…

These shoes are so comfy and also stylish and we’re packaged really would highly recommend

18 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Karen,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 1 out of 5 stars

Sliders

Purchased a pair of Sliders for my granddaughter good price, quality very good and delivery good. My granddaughter is very pleased with her sliders.

18 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Maggie,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your granddaughter loves her new shoes!

Would you consider changing your review from 1* to 5*?

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Lush shoes

Lush shoes, quick delivery, exactly as described

18 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Lucy,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Shoes are comfy and high quality

Shoes are comfy and high quality. Fast delivery, would use again x

16 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Great fur slide

Great fur slide, I got the pink nude colour and will get them in black. I love the slides and people keep admiring each time I wear them out especially this spring season

16 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars

Lovely shoes

Lovely shoes gr8 price
Definitely purchase more from here

15 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 5 out of 5 stars
Envy Shoes logo

Reply from Envy Shoes

Hi Lise,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

Rated 2 out of 5 stars

wrong colour of shoe came

wrong colour of shoe came, other then that lovely shoes

14 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hello,

I’m so sorry to hear this! In this case, we would of course offer a refund or exchange for another product free of charge. If you require any assistance please email us on hello@envyshoesuk.com. Thank you x

Rated 5 out of 5 stars

Lovely shoes

Lovely shoes, comfortable and well made. Perfect, thank you

12 April 2022
Envy Shoes logo

Reply from Envy Shoes

Hi Di,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look