I had trouble getting access to the downloads I purchased. Sent an email describing the problem and within a few hours, on a holiday no less, they fixed the problem and got me all squared away! Re... See more
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I've been a professional algorithmic trader for 15 years, and EOD Data is one of my go to resources. Super reliable data and very responsive support.
i have tried to contact this company for 2 months with more than 6 emails. Zero response. They have now charged our company credit card without a invoice of any kind provided or listed in our account.... See more
Great source of share prices data. I have been using them since 2013. Occasional hiccup with the data feed but EOD usually gets it sorted out quickly. Price is reasonable.
Company details
Written by the company
EODData is a leading provider of quality historical market data with easy to use download facilities at exceptional prices. Daily updates containing end of day quotes and intraday 1-minute bars can be downloaded automatically each day. Extensive, easy to access and affordable.
Contact info
500 North Michigan Ave, Suite 600 , 60611, Chicago, United States
- support@eoddata.com
- eoddata.com
Hasn’t replied to negative reviews
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BEST in class in customer support
BEST in class in customer support, fast and reliable!!!
Great site - fast response on issues
Great site to download share data.
The customer service team responds fast on issues.
Essential, accurate and affordable data for traders
I've been a professional algorithmic trader for 15 years, and EOD Data is one of my go to resources. Super reliable data and very responsive support.
a very good services
great service and fast customer support…
great service and fast customer support!!. Any issue is taken in cosideration and resolved diligently. 5 start service!!
Good followup and eventually solution.
Thanks for providing those EOD data available!
Thanks for solving the OTCBB data downloading problem!
Thank you for your quick response and…
Thank you for your quick response and for solving the problem
Customer Service was Amazing!
I had trouble getting access to the downloads I purchased. Sent an email describing the problem and within a few hours, on a holiday no less, they fixed the problem and got me all squared away!
Really good customer service!
Mike has been very helpful …
Mike has been very helpful and responsive in answering my queries. Problem solved and I'm happy.
I wasn't able to download after paying…
I wasn't able to download after paying for my data. Once they had time to address the issue, they fixed it right away.
Great source of share prices data
Great source of share prices data. I have been using them since 2013. Occasional hiccup with the data feed but EOD usually gets it sorted out quickly. Price is reasonable.
one of the most handy data site
one of the most handy data site!
(more useful to download adj close data than yahoo finance which is lagging and finally have PC stop when loading 20-30years data)
The EODData Team were helpful, and correct.
Well... the truth is, I screwed up. I write my own data-management of ASCII Data files in MS Visual Basic 2010. Easy to code and FAST! I wrote it some years ago when USA Data (NYSE+NASDAQ+AMEX) was >10,000 stocks. It is now 12,200 stocks and my code was limited to 12,000. The EODData team assured me no data was missing, and they were right. I was embarrassed to have wasted their time. All well now. Thanks
Unreliable data, zero support
There is no response to requests for help or queries why data is incorrect. Their Data Client download platform has malfunctioned again, with no response from Support as to what is happening. I'm cancelling my subscription and looking elsewhere.
ZERO response and charging our credit card without any invoice
i have tried to contact this company for 2 months with more than 6 emails. Zero response. They have now charged our company credit card without a invoice of any kind provided or listed in our account. There is no option in your account to update payment methods or to even try to cancel the service. The phone number listed 312-283-3115 is for a completely different company "ninja traders" Do not use this company for anything.
Does Anyone Monitor Support Requests?
One star is too much but it is the lowest I could give. We have sent numerous requests for support with no answer and trying to cancel account because the data is inaccurate is a nightmare. Run far away from this company if you want any kind of customer service.
Datasets are frequently incomplete
Datasets are frequently incomplete. I've used their customer support function four times now asking for assistance but they've never responded. I'll go looking for an alternative now.
No support
Zero responses to multiple queries through their support email. Had been considering using this company. Will now avoid
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