E.ON smart meters Reviews

A product’s star rating is calculated as the average of all its reviews.


E.ON Next Energy Ltd logo

Sold by E.ON Next Energy Ltd

www.eonnext.com

•

234.8k Reviews

4.5

The information on this page is based solely on product reviews written by customers of E.ON Next Energy Ltd via Trustpilot.


Here’s what people highlighted

Quality

4.3

376 ratings

Value for money

4.2

309 ratings


All reviews


Rated 1 out of 5 stars

I have been using your service for more than two years. Unfortunately, since December last year I have experienced many problems with both the service and the products. This has been very frustrating and disappointing compared to my previous experience. I hope this issue will be taken seriously and resolved as soon as possible

Quality: 1
Value for money: 1
Rated 3 out of 5 stars

Didn't really want it, but had to switch eventually. Don't really care about it.

Quality: 3
Value for money: 3
Rated 3 out of 5 stars

I can't understand it's functions, as it doesn't do what the booklet says it should. Permanently stuck on the Smart View Tutorial label

Quality: 4
Rated 3 out of 5 stars

I seem to be useing quite a lot have worked it out and I will be paying a lot more

Quality: 4
Value for money: 2
Rated 2 out of 5 stars

Seemed eon was more interested in getting a meter installed than responding to an emergecny

Rated 5 out of 5 stars

Very good, the meter was fitted quickly and I was very pleased with it.

Rated 5 out of 5 stars

It is very smart

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s easy to understand,you know exactly where you are with everything

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This was very easily installed by a very friendly gentleman and seems very simple and easy to use.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Outdated.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

It was brilliant 👏🏻👏🏻👏🏻👏🏻👏🏻

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Well the smart meters arrived & so far working well on my fathers property despite us both been against them.for a long time. Engineer gave me a call before as I don't live at the property. Very efficient & helpful Respectful too

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good to know what items in your house is using money

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

After taking possession of my late mother’s house, I received a bill within one month for over £9,000. When I queried this, the response was far from helpful. I explained that it is impossible for a two-bedroom terraced house to generate a bill that high in a single month. It has now been over a year and the matter still has not been resolved. They also marked my credit file as a missed payment despite my complaint being ongoing at the time. The Ombudsman has since ruled in my favour, yet their recommendations still have not been implemented.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

We wernt going to have a smart meter but so glad we did.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Smart meters look nice, the IHD unit is nice and compact and the screens tell you what is going on.

Quality: 5
Rated 5 out of 5 stars

It's great to be able to see your usage as you go

Rated 5 out of 5 stars

Very good customer service given

Quality: 5
Value for money: 5