Very disappointing experience. The size chart on this app is completely inaccurate, which led to ordering the wrong size. The return process is extremely slow and inconvenient, taking far too long to... See more
Company replied
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The shoes I received from my last order have been used and have multiple signs of usage both on the outside and on the inside of each shoe. I paid full price for a new pair of shoes and got delivered... See more
Company replied
The worst platform to buy shoes. The delays in the orders are up to days-weeks. For reimbursement you wait longer. The customer service is non-existent, the robot voice in call center is made with AI-... See more
Company replied
I paied and ordered 2 pair of shoes 10 days ago, and epantofi explain to me that de courier tried to deliver (lie!) with no succes because I did not send them my adress !!! Only lies !!! Epantofi c... See more
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Company details
Written by the company
Pantofi de dama si de barbati care ii comercializeaza magazinul nostru online sunt de cea mai buna calitate si la cele mai mici preturi . Avem pantofi din piele care pot fi purtati la diverse ocazii speciale, precum si pantofi pentru alergat!
Contact info
Romania
- epantofi.ro
1.6
Bad
51 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice experience
I've made 5+ orders on this site and everything was on point.
Returned multiple products and was always refunded.
19 June 2021
Unprompted review
Poor quality
They say the shoes guarantee is two years but it is not true!! They simply invent reasons for this not to be applied. Very disappointed.
10 June 2021
Unprompted review
False advertise DELIVERY
False advertise. They say delivery time is between 3-4 days, but in fact is not, an order placed on 25th of May and now is 2nd of June the order IS IN TRANSIT. Cmon must be kidding. GLS is a respectable company they deliver on time, but I assume epantofi didn't place the order on time :)
2 June 2021
Unprompted review
I had only good experiences with epantofi.ro
I had only good experiences with epantofi.
Good products and fast delivery.
24 July 2020
Unprompted review
Quality products
Quality products, look exactly like in the pictures, the return is free and the operators are wonderful and always ready to help. I'm very satisfied and I recommend with confidence
24 July 2020
Unprompted review
They promise 2-3 days for transport and…
They promise 2-3 days for transport and it is more then 7
15 March 2020
Unprompted review
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