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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, speed, and convenience, making the process of obtaining passport and visa photos straightforward and efficient. Many appreciate the excellent pricing and the ability to complete the entire process from home, saving time and effort. The website is frequently highlighted for its user-friendly interface and helpful guidance on taking compliant photos. However, some customers noted issues with the final product, specifically regarding photo resizing and background processing, which occasionally led them to make manual adjustments. While the service is generally lauded for its effectiveness, a few people mentioned that the processed photos sometimes looked unnatural or required further personal editing to meet specific requirements.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, fast, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the speed and... See more

Website

Reviewers highlight positive aspects of the website. Customers found the platform easy to use, with a... See more

Product

People report ambiguous experiences with the product. Many customers praise the service for its convenience,... See more

Price

Reviewers mention positive feedback about price. Customers consistently find the service inexpensive and a... See more

Based on these reviews

Rated 5 out of 5 stars

I was able to set my phone up on a timer and take the picture myself. They were able to completely remove all of the background and clean up the photo so it was immediately approved by the passport ap... See more

Rated 5 out of 5 stars

software scanned my photo for correctness, picture was not quite right, asked for a retake with the problem pointed out, followed the advice photo was taken uploaded and passed and is in process now.... See more

Rated 5 out of 5 stars

Converting a photo into a passport photo was so easy. The background was removed and the photo dimensions were set. It took less than 2 minutes to complete the online information and the final photo w... See more

Company replied

Rated 5 out of 5 stars

The process was so easy and really quick. I uploaded photos I took of my husband and myself (mine was a selfie). ePassportphoto approved mine quickly (literally within minutes) and had to make minor c... See more


Company details

  1. Passport Photo Processor
  2. Photo printing service
  3. Photographer
  4. Photography Service

Written by the company

ePassportPhoto is one of the longest-running online services for passport, visa, and ID photos, serving millions of customers worldwide. We help people create government-compliant photos quickly and affordably, without the need to visit a photo studio. Using just a smartphone camera, you can take your picture, upload it to our platform, and receive a professionally adjusted photo ready for official use. Our system applies country-specific rules and guidelines, checked regularly by our team, to ensure that every photo meets official standards. You can choose to receive a digital copy, printed photos shipped to your door, or both. With an acceptance guarantee and hundreds of thousands of satisfied customers, ePassportPhoto is a trusted leader in online ID photos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and easy!

Fast and easy! I received my edited photo in less than 20 minutes. Thankfully, I was provided a digital and print template because the government didn't have record of my passport to renew online, so I had to have it printed and mail it in. Go figure. I just received notification that the renewal was approved. Thank you!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Cost effective, quick, and passport compliant

This service was less expensive than driving to a drug store, was able to remove any background, asked for a new photo without shadows on the face, reviewed it for compliance, and delivered the final product in less than hour.
The digital photo was accepted by the state department and the passport renewal application accepted.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Result looked awful, but refund refused

I needed to resize a photo for a USA passport application, and I paid for this service because I needed to do it in a hurry. But the resized photo that I got back looked awful because they had processed it to make the background white. The result looked obviously digitally altered, which the authorities don't like. So I ended up manually resizing my own photo to the correct dimensions anyway. ePassportPhoto refused to either send me a better version of the image or to refund me.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Well that was easy

I tried multiple times to get a photo with a white or off-white background as required but nothing was satisfactory. EpassportPhoto replaced my photo's background with a plain white one, fine-tuned it and my photo was accepted by the government's passport renewal process.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Saved the Day

Was in a total frustrated panic, trying to get my passport photo to download on the online renewal site. Kept getting rejected.. Googled what to do. Your company link appeared, so I clicked on it. Can’t say enough for how easy it was. Just sent you the picture and within minutes, it was emailed back, in the exact size specifications and format. Could not have gone smoother,
Cost was minimal, well worth the money. Thank you for being there you saved the day…

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Don't Forget to Remove Your Glasses😊

I was searching online for where to get inexpensive passport photos and this website was recommended. The process is very easy. I took a selfie, and ePassportPhoto cleaned it up and eliminated all the background to produce a guaranteed acceptable passport photo (which was accepted!). I had a follow-up inquiry and their customer service was outstanding (thanks Julie)!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The picture came out real good and…

The picture came out real good and absolutely as per standards. The process was super easy. The platform is safe and I would recommend it to everyone. It's lot cheaper than any other retail outlet.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10

10/10, really good quality and fast service ! Would recommend and reuse it when needed

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast, easy, convenient, professional!

I was able to set my phone up on a timer and take the picture myself. They were able to completely remove all of the background and clean up the photo so it was immediately approved by the passport application. The first picture I took had a lighting issue, and they were able to have me re-take and re-submit a photo at no extra cost. This was well worth the money spent and you truly have professionals handling the photo who do this often. I had zero issues and highly recommend anyone who needs their passport photo done to use this site.

3 January 2026
Unprompted review

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