This is one of the worst companies in history. They are taking advantage of children in all ages through tiktok and other platforms. The kids get excited because they are getting a new toy, but in fac... See more
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So glad I made payment for this transaction (2 epic staffs) through PayPal. They were able to get my money back somehow and just today emailed me that I’m getting a refund. My sons found this on a You... See more
Same as all the others commenting here. I Bought a staff for my nephew’s birthday THREE months ago and it hasn’t arrived. Multiple emails have gone unanswered. If they were having Covid related delive... See more
This “company” is a complete SCAM. I filed a complaint with the FTC and I encourage all who have been scammed by this company to do so as well so there can be a criminal investigation. *FILE A COMPLAI... See more
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Same as all the others commenting here
Same as all the others commenting here. I Bought a staff for my nephew’s birthday THREE months ago and it hasn’t arrived. Multiple emails have gone unanswered. If they were having Covid related delivery issues they should at least let people know. SCAMMERS
Complete fraud
Complete fraud. Don’t waste your money with these crooks. They don’t respond to emails or Tik Tok.
8 weeks and ZERO Communication
8 weeks since I ordered my product and nothing. 2 weeks since my first emailed complaint, still nothing.
They have no social media I can find because they know they would be bombarded with complaints.
NEVER ORDER FROM EPIC STAFF STORE.
Don’t get this it doesn’t come
To be honest ima 11 and I probably shouldn’t be writing a review or I don’t know if I’m allowed to but I ordered one epic staff I was so exited for a month but now it’s probably been like 3 or 4 months and I’m not depressed but I’m really mad and annoyed it never came this is the worst website ever and please don’t buy this I don’t want anyone else to feel the sadness that I am
ordered 2 staffs...it costed me 43…
ordered 2 staffs...it costed me 43 dollars and I didn't even get a tracking number or anything. my guess its just a scam especially since when I put in a request for a refund from Paypal I got it within 1 minute.
Site is a scam
Same as everyone else, ordered their product, was charged, and that was it. The order receipt has a link to a Chinese shipping website, but no order number is given to track. They don't respond to emails, and there is no phone number. This site is a complete scam.
Scammer's
I didn't get the epic staff I order over a month ago I think this is a scam going to turn it over to my bank as fraudulent .they got my money the day I ordered it it was for a present don't buy from the company
Ordered a wand 2 months ago and paid…
Ordered a wand 2 months ago and paid over $50 for it for my son’s birthday and NOTHING has arrived. I have emailed asking what is going on 6 times and ZERO response. STUPIDEST company to ever exist and needs to be closed PERMANENTLY for the fraud they commit.
Failed delivery
Ordered an epic staff for our son three (3!) months ago and we still haven't received any notification on when to expect delivery.
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