EpicVIN Vehicle History Reports Reviews 3,456

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the detailed product information provided, finding it highly beneficial for researching vehicles and making informed purchasing decisions. Many people appreciate the comprehensive reports, which often include crucial historical data, helping them avoid potential issues like salvage titles or undisclosed accidents. The user experience is frequently highlighted as positive, with consumers noting the ease of accessing and understanding the presented information. However, some customers also noted issues with the pricing and subscription model, with several mentioning unexpected charges after a trial period. A few other people also felt that the website could be improved, citing concerns about the presentation of data or the lack of certain features like auction photos in more recent reports.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers found it to be an excellent tool for... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction, citing deceptive "$1... See more

Subscription

Reviewers highlight negative aspects of subscription, consistently expressing dissatisfaction with deceptive... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website helpful for quickly... See more

User experience

Consumers find the user experience to be positive, highlighting its seamless and easy-to-use nature. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase his... See more

Company replied

Rated 4 out of 5 stars

The title history is detailed as is the vehicle safety recall history even shows where and when the vehicle was last sold sometimes the price too. The trial period was worth the 1 dollar.

Company replied

Rated 4 out of 5 stars

its price is very good but make sure you cancel subscription it also deducted 59.99£ from me but thanks so Alice she refunded amount to me

Company replied

Rated 4 out of 5 stars

Not bad. But there was one piece of data that was not accurate. It was saying possible odometer rollback but I didn't do such thing

Company replied


Company details

  1. Vehicle Inspection

Written by the company

EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Good experience

22 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Abdalla,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Misleading Subscription Practices – Disputing Charge

The $1 vehicle report was presented in a way that did not clearly communicate enrollment into a $99 recurring subscription. The renewal terms were not transparently disclosed in a clear and conspicuous manner.
I was charged $99 without clear prior notification. After contacting support and receiving no response, I am left with no choice but to initiate a chargeback and file formal complaints regarding deceptive subscription practices.
Consumers should be extremely cautious before entering payment details on this platform.
This review will be updated if a full refund is processed.

20 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Nazish,
 
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
 
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
 
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
 
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Great experience

21 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Patrick,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Good it’s nice the app

Good it’s nice the app

21 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Daniel,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Great great great great

Great great great great

21 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Scam

Sorry, Payment Unsuccessful

We’re sorry, but we can’t accept prepaid cards. Please try another card to complete your payment.

This basically means their scummy practice to force people to use their regular credit cards hoping the customer would forget to cancel and gets charged $99 in 3 days. Don't bother with this website. Find an alternative. Digital Cards are not accepted because they are SAFE. Something this website doesn't want you to use. Figure it out why not.

20 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear John,
 
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
 
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
 
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Pertect experience!

17 October 2025
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Must have when shopping

I loved having this available while I’m looking for a a new vehicle! All the information I need not typically in a for sale
Listing

19 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Michael,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Fast and easy

Extremely useful for quick assessment of certain used vehicles. Thank you very much.

19 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Gonzalo,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

very good experience

if you buy cars regularly thats a good subscription to have very detailed report

18 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Samuel,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Beware of EpicVIN’s deceptive billing…

Beware of EpicVIN’s deceptive billing practices. I signed up for what I believed was a single report, only to be hit with a hidden subscription charge of $99.99. The marketing is intentionally misleading, burying the subscription terms where they are easily missed. This feels less like a service and more like a trap. Avoid this site and use a more transparent provider.

17 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Josh,
 
Thank you for providing us with your valuable feedback.
 
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
 
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
 
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
 
Thank you for choosing EpicVIN. We are committed to serving you better.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

It's very accurate with pictures

It's very accurate with pictures. Just make sure you cancel your subscriptions

18 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Naomi,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Scam with 1$ Into 99$

17 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
 
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
 
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
 
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us atleadership@epicvin.com.
 
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Thank you great help.

15 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jose,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Misleading and unacceptable experience.

Misleading and unacceptable experience.

What looked like a simple £1 report purchase actually signed me up to a £75/month subscription with no clear or prominent warning during checkout. I raised this with customer service immediately, but they refused to issue any refund or take responsibility.

In my experience, the process is designed in a way that does not make the subscription clear to customers. I would strongly advise others deal with other companies that produce a similar function.

17 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Will,

Thank you for sharing your feedback with us. We appreciate it and want to make sure your concerns are fully addressed.

We’d also like to explain the intent behind our £1 trial. It’s offered so new users can explore EpicVIN and see how our service works before deciding whether it’s right for them.

As shown on the purchase page before payment, the trial has specific terms. If it isn’t canceled within the stated period, it automatically continues as a monthly subscription.

For clarity, these terms are displayed on the purchase page: https://help.epicvin.com/hubfs/epicvin%20uk/Checkout%20Page%20EpicVIN%20UK.png

They’re also available in our Terms & Conditions: https://epicvin.com/terms-and-conditions. Please note that all clients confirm agreement with the Terms & Conditions before completing a purchase.

If you’d like to share suggestions or reach our leadership team directly, please contact us at leadership@epicvin.com.

Thank you for choosing EpicVIN – we’re committed to improving your experience.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Comprehensive Reports…

Much more detailed nd comprehensive reports than other sites I've used.

17 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Very easy to view

Very easy to view, if you need to see what’s happening with a car before you buying it just check in here and you will be very clear about the car you are in love.

16 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Roberto,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

These are bunch of scammers

These are bunch of scammers, they will auto sign you up for a subscription us$99.99 without you noticing and they wont refund you any money when you reach out to them.

Big scammers do no buy any reports from them.

16 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jose,
 
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
 
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
 
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
 
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us atleadership@epicvin.com.
 
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 3 out of 5 stars

99 DOLLARS IS TOO MUCH .

99 DOLLARS IS TOO MUCH .. OTHER SITES CHARGE FAR LESS

14 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Ayad,
 
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
 
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
 
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Easy to use

Easy to use, quick, comprehensive report, subscription easy to update.

15 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Melissa,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look