Epomaker Reviews 

146
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning design, premium build quality, and amazing typing sound that make using these keyboards a true joy for daily work and gaming. Consumers also appreciate the fast delivery times to various regions and how helpful the support team is when answering questions about product availability. Some reviewers were not happy with the software support, noting that broken drivers or missing features made customization difficult. A few other people also felt that certain components broke down after a few months of use, alongside occasional slow shipping experiences.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the fantastic build quality, nice switches,... See more

Quality

Users describe positive interactions with quality, consistently praising the stunning design, premium... See more

User experience

Customers consistently note ambiguous experiences with user experience, as many reviewers praise the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrived quickly,... See more

Price

Reviewers mention ambiguous feedback about price, as consumers find items worth the cost or great for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wonderfully constructed and assembled keyboard. Enjoy the display and easy LED theme changes. Only complaints are the limited functionality of the joystick, the battery charge-time and unclear indicat... See more

Company replied

Rated 4 out of 5 stars

Mouse works canonical. The shipping is just slow(it’s from china so what you would expedt) but it also has a not so amazing battery and died after like 5 days. Also it comes with stickers that make it... See more

Company replied

Rated 4 out of 5 stars

The only negative thing is that the package the keyboard came in was damaged. Besides that, the keyboard is overall perfect. It looks great, it feels even better and the keys sound amazing. I highly r... See more

Company replied

Rated 4 out of 5 stars

Fit, finish, colour theme, features. If only they key size can increase by a small margin (5% or so), it would be a true 5 star product. It is very much there but needs to be more comfortable.

Company replied


Company details

  1. Computer Accessories Shop

Written by the company

Epomaker is short for Epoch of Makers. We are committed to providing feature-packed keyboards with affordable pricing that ships worldwide. Our goals for our keyboards are three things: customizability, affordability, and high standards.


Contact info

4.2

Great

TrustScore 4 out of 5

146 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(146)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

They take orders they know they can’t fulfill and then lie about it

I ordered an item that was supposed to be in stock but wasn’t through their AliExpress store. Instead of contacting me to let me know, they waited for me to inquire then told me it would take 15 days to restock. 15 days later, noticing the item was now listed as “pre-order” on their website, I contacted them again. They changed the order status to shipped (even tho nothing has actually been shipped, but making it so I couldn’t easily cancel the order anymore) and told me it was gonna ship this week. Needless to say, nothing has been shipped, the item is still listed as pre order and I have no real estimate of how long I need to wait for my keyboard. Assuming I’ll ever receive it.
They never offered any compensation for the waiting time and the mistake on their part. I’ll wait for the end of the week and then I’ll try and get my money back either though AliExpress or PayPal.

Do not buy from this store unless you like to gamble your money, but then again there’s slot machines for that and I have a feeling those are more reliable than this joke of a seller.

16 December 2023
Unprompted review
Rated 1 out of 5 stars

Spent USD 60 on a crap!

Spent USD 60 on a crap!

Epomaker sent me a keyboard with broken PCB. It keeps deleting my text or inserting ridiculously long lines......
Contacted them a while ago and they promised to send me a new PCB but it never arrived. No follow-up since

15 January 2024
Unprompted review
Rated 1 out of 5 stars

EK68, Zero Customer Service, AWFULL!!

Keyboard for Christmas EK68, looks so nice and feels really premium, problem is it goes off when picked up or any pressure put towards the switches at the back, luckily I didn't plug it in wired as if its a ground issue it could have fried my port!

Emailed no reply, Facebook no reply, Instagram no reply, WhatsApp REPLY! We didn't get the email, OK can you sort this please, yes of course, then.... NO REPLY!!!

Such a shame as the keyboard looks great, build quality is a ZERO unfortunately as any power issue like this is VERY bad! I won't be buying another and charge back made!

25 December 2023
Unprompted review
Rated 5 out of 5 stars

pure smashing man

brilliant quality keyboard and really fast delivery, 10/10 would order again if i could afford it

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Feker Alice 98 - My new favorite keyboard

Quick shipping and item is as described, a bit worry if the color will be different from what is being advertised, but color is on spot, I like the switch as well. Keyboard feels sturdy and looks aesthetic, great bargain for the price. This is not a compact keyboard if you're looking for one, but I need a full size keyboard and this is exactly what I needed. In the box I also received 2x sample switches, cable, key puller and switch puller. Quality of the switch puller is much better than the one given by Keychron, it's not that little one but same size as the key puller.
My first Alice keyboard and very happy with the purchase. I use this more now than my Keychron K10.

20 October 2023
Rated 5 out of 5 stars

Epomaker

Fantastic keyboard, Arrived within 10 days of purchase, No complaints here.

21 November 2023
Unprompted review
Rated 1 out of 5 stars

package was not left in mail room

package was not left in mail room. they left the package outside of the apartment complex. it was stolen and i never got any money back or response from the mailing team. they never contacted me for delivery information. very poor service. do not recommend.

21 August 2023
Rated 4 out of 5 stars

The keyboard itself is very good I like…

The keyboard itself is very good I like the design and feel of the keyboard, maybe the only thing is the angle of the small screen it’s a bit hard to see it but it’s not a massive issue, the packaging was great the only thing about it was that in some reviews I’ve seen the small screen had a plastic layer to peel before use, mine didn’t but it wasn’t broken or anything and works so not an issue as well. Overall very good

18 July 2023
Rated 5 out of 5 stars

Great quality

Great quality! Honestly this is the first keeb ive ever bought, and I love all the features it has

3 July 2023

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