I've been working with Kane at Equals Connect for maybe 10 years or so. He absolutely goes out of his way to ensure we get the best advice and service possible. He's always on top of each trade and so... See more
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Review summary
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Always incredibly helpful, Equals has been our currency service for many years now. The team are really responsive and knowledgeable, and the online portal means I can see all my deals and funds in r... See more
Our guy is Ollie. He is absolutely first class. Very responsive and allied with a very user friendly system you have a winner. Real differentiator is Ollie''s customer service. Always available.... See more
Equals Connect in my opinion are the best by a country mile. I’ve used them a good few years now and Kayne and his team are 110% professional in their approach and it’s always a pleasure to do busines... See more
Company details
- #16 of 44 best companies in Money transfer service
- #19 of 31 best companies in Currency exchange service
- #10 of 58 best companies in Payment service
Information provided by various external sources
Equals Connect Limited is a market leader in providing a wide range of foreign exchange and international payment services to SME's, Corporations and Individuals throughout Europe. At Equals Connect we pride ourselves on a superior level of customer service and ultimate efficiency when it comes to making your payments and our clients have peace of mind that their money will arrive at their chosen destination promptly, securely and at the best rate possible.The safety and security of your money is our main priority and all client funds are therefore held in segregated client currency accounts with our bank NatWest Bank plc. Equals Connect is a company incorporated in England & Wales Registration No. 07131446 part of the Equals Group of companies. Equals Connect is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulation 2009 for the provision of payment services. Our Firm Reference Number (FRN) is 671508. We are also registered with HMRC (Her Majesty Revenue and Customs) as a Money Service Business. Our registration number is 12594438.
Contact info
3rd Floor, Vintners' Place, 68 Upper Thames Street, EC4V 3BJ, London, United Kingdom
- 0203 196 2187
- contact@equalsconnect.com
- equalsconnect.com
4.8
Excellent
2k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I have a direct contact in Jacob who…
I have a direct contact in Jacob who looks after us and makes the trade easy. Exchange rates are good.
6 October 2025
User friendly FX company suppling an…
User friendly FX company suppling an excellent standard of service
13 October 2025
The online service is very good and…
The online service is very good and fairly easy to navigate.
Proof of contract is also good and onward payment is made swiftly after settlement.
7 October 2025
Great to work with
Very quick response when requesting payments or submitting queries. Friendly and helpful staff. Very straight forward system to use. Good exchange rates.
7 October 2025
very good service and helpful.
29 September 2025
Not interested in Small Business
I initially had high hopes for Equal Connects and would have rated them higher, but their approach to smaller businesses is disappointing. They seem to only value clients who process at least £20k–£50k in monthly transactions. My business consistently transacts under £20k per month, and despite being upfront about this from the beginning, they repeatedly told me they were making a loss on my account and eventually moved me to a lower rate.
What’s frustrating is that they approached me and invited me to use their platform. I was transparent about my transaction volume from the start, so for them to later say it’s not viable feels unprofessional. I might add that the team members I deal with on booking transactions etc are good
1 August 2025
Unprompted review
Great service, always available to help
We dealt with Jacob Arbury, who was brilliant, always available to assist, often out of hours, and was always very helpful from start to finish - definitely recommended.
19 September 2025
Unprompted review
Excellent service and speedy receipt of…
Excellent service and speedy receipt of transferred funds.
16 September 2025
Ben is incredibly helpful and went out…
Ben is incredibly helpful and went out of his way to ensure I could action a small personal trade quickly. We also use Ben for our business trades and always receive excellent service.
20 August 2025
Brilliant service
Brilliant service from Adam & his team.
Always a quick response, highly recommend
8 August 2025
Trustworthy and efficient with…
Trustworthy and efficient with excellent rates and easy to contact and resolve any issues and doubts
30 July 2025
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