I've been working with Kane at Equals Connect for maybe 10 years or so. He absolutely goes out of his way to ensure we get the best advice and service possible. He's always on top of each trade and so... See more
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Review summary
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Always incredibly helpful, Equals has been our currency service for many years now. The team are really responsive and knowledgeable, and the online portal means I can see all my deals and funds in r... See more
Our guy is Ollie. He is absolutely first class. Very responsive and allied with a very user friendly system you have a winner. Real differentiator is Ollie''s customer service. Always available.... See more
Equals Connect in my opinion are the best by a country mile. I’ve used them a good few years now and Kayne and his team are 110% professional in their approach and it’s always a pleasure to do busines... See more
Company details
- #16 of 44 best companies in Money transfer service
- #19 of 31 best companies in Currency exchange service
- #10 of 58 best companies in Payment service
Information provided by various external sources
Equals Connect Limited is a market leader in providing a wide range of foreign exchange and international payment services to SME's, Corporations and Individuals throughout Europe. At Equals Connect we pride ourselves on a superior level of customer service and ultimate efficiency when it comes to making your payments and our clients have peace of mind that their money will arrive at their chosen destination promptly, securely and at the best rate possible.The safety and security of your money is our main priority and all client funds are therefore held in segregated client currency accounts with our bank NatWest Bank plc. Equals Connect is a company incorporated in England & Wales Registration No. 07131446 part of the Equals Group of companies. Equals Connect is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulation 2009 for the provision of payment services. Our Firm Reference Number (FRN) is 671508. We are also registered with HMRC (Her Majesty Revenue and Customs) as a Money Service Business. Our registration number is 12594438.
Contact info
3rd Floor, Vintners' Place, 68 Upper Thames Street, EC4V 3BJ, London, United Kingdom
- 0203 196 2187
- contact@equalsconnect.com
- equalsconnect.com
4.8
Excellent
2k reviews
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Hasn’t replied to negative reviews
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Always very easy when I have to pay an…
Always very easy when I have to pay an invoice
11 February 2025
Very efficient always
Very efficient always, I have never had any problems dealing with Equals, Ollie is always very helpful
3 February 2025
Equals service is fantastic
Equals service is fantastic! They're proactive, efficient, and always respond quickly. They offer quick, favorable, and hassle-free solutions to all our currency exchange needs. We would not hesitate to recommend them.
31 January 2025
Very easy to deal with
Very easy to deal with - offer good trades, are reliable and not pushy.
27 January 2025
Excellent service
Excellent service! The exchange process was quick and hassle-free. The staff was professional, friendly, and very helpful throughout the transaction. Great rates and a smooth experience overall. Highly recommend for anyone looking for reliable foreign currency exchange!
27 January 2025
George is brilliant always going above…
George is brilliant always going above and beyond to see each trade through. Thanks Louise 😊
7 January 2025
Great personal service
Great personal service, always the best rate available, what’s not to like
19 December 2024
Always excellent service.
9 December 2024
Adam provides fantastic service
Adam provides fantastic service, he always solves problems in a prompt manner. The platform itself is very intuitive and user friendly, have used them for many years now and couldn't reccomend highly enough
4 December 2024
Great service with optimum rates..
Great service with optimum rates... Definitely more supportive than high street banks...
7 November 2024
I’ve used them a number of times now…
I’ve used them a number of times now and Ben is always a pleasure to deal with. He communicates the whole way and the process overall is particularly fast. Can’t recommend Ben and Equals highly enough.
31 October 2024
Generally works OK
Generally works OK, however the site is quite buggy. There are some fields that, whilst appearing to need completing, if you do the page crashes, but once you get the hang of it then its not too bad.
Ony real problem is that the site is frequently unable to give an exchange rate, so you have to keep coming back until the problem is resolved.
23 October 2024
Great Service and Communication
I have been dealing with this company for quite a few years and my account contact is brilliant and makes my transactions flawless. Responds quickly to emails and phone calls. Would definitely recommend.
10 October 2024
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