While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting their excellent quality and effectiveness in keeping them warm and dry. Many people appreciate the fast delivery service and the overall ease of ordering. However, some customers also noted issues with sizing, finding items to be smaller than expected or not true to size. A few other people also felt that customer service was unhelpful regarding order changes or delivery problems, with some experiencing delays or issues with zips and poppers after limited use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and functionality. Many... See more

Delivery service

People report positive experiences with delivery service, often praising quick and fast delivery times, with... See more

Quality

Customers had positive experiences with quality, often praising the robustness and improved design of... See more

Order

Reviewers highlight ambiguous aspects of order. While many customers found the ordering process easy and... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the amazing and brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience buying online from Equidry. Fantastic choice of styles and colours and I really like that all the coats and jackets are pictured being worn (as well as in close up etc) so you get a... See more

Rated 5 out of 5 stars

Fantastic customer service ⭐⭐⭐⭐⭐ I had been trying to decide which main brand Equestrian riding coat to buy . Unfortunately I took a little too long and by the time I had decided on the Equ... See more

Rated 5 out of 5 stars

I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the re... See more

Company replied

Rated 5 out of 5 stars

We have five of these coats in adult and children's sizes. They are excellent quality and the children get a lot of use out of them. As well as for riding they are handy for slipping on after other... See more


Company details

  1. #21 of 23 best companies in Equestrian Shop

Written by the company

Designed by Riders, for Riders. Our coats are designed by riders, for riders, combining real-world riding experience with exceptional all-weather protection. Every detail is thoughtfully engineered to meet the demands of life both in the saddle and on the yard. From our original oversized coats with a 20,000mm waterproof rating to our fitted waterproof riding jackets packed with equestrian-focused features, you can rely on EQUIDRY to keep you protected from the elements. EQUIDRY is the trusted choice for equestrians seeking waterproof coats & jackets that truly delivers on complete weather protection. With advanced EQUIGUARD® waterproof technology, every EQUIDRY equestrian waterproof coat keeps riders warm, dry, and comfortable year-round. Be ready for every adventure with our matching EQUIDRY Dog Coats, featuring a 20,000mm waterproof rating.


Contact info

4.1

Great

TrustScore 4 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bought my first Equidry coat and I am…

Bought my first Equidry coat and I am happy with it. However it has worn holes through the left knee of both a pair of jeans and a pair of leggings. I had walked for around an hour in it and had the front zip open at the bottom. Customer services response was very quick but not especially helpful. The end of the zip must have rubbed against my knee whilst I was walking. The advice given was to keep the zip fully done up all the time. Seems odd?? Very pleased with the coats performance otherwise.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Just received my first coat

Just received my first coat. Fast, hassle free delivery, very high quality product. Recommended by others and clearly superior to other makes sold in shops. I’ll be purchasing more from equidry. What a great business!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Hands down best coat

This has got to be hands down one of the best coats ever. I need something that was versatile enough to use around the yard and riding but also for walking. I bought it back in October when the weather was still surprisingly warm. I got the thin fleece fixed hood version. It arrived and I used it straight away. It’s warm without being stifling. So many pockets and the leg straps are great. Even when not riding. The highlight of it has got to have been today though. I’ve come for a break to York and the weather decided to surprisingly take a turn for the worse. We woke up to snow. My husband had intelligently told me to put the coat in my boot because he thought it would be cold and I’d need it. I was adamant that as this was a girls break I wouldn’t be wearing it. Wanted to look a bit nicer lol. Anyway in comes the cold weather, wet and windy. Awful. For the morning I had my normal coat on but by 11am I decided I need to switch it out. I thought the weather is so bad I don’t care if I’m wearing a bright red coat with equidry written all over it. Well not only was it a lifesaver keeping me warm and dry but two people came up to me to say they wish they’d worn theirs. So I’m starting a “just wear the equidry coat” campaign. Well worth the money. And suitable for all activities lol

23 November 2024
Unprompted review
Rated 5 out of 5 stars

The Equidry was recommended by other…

The Equidry was recommended by other dog walkers that wear them. Only had chance to wear it once so far due to weather being mild and dry for time of year.
I went for the mesh lining due to getting too warm even in winter, so I have the choice of wearing a fleece underneath if I need to.
Even though I’ve only wore it once I would still highly recommend the Equidry.

25 October 2024
Rated 5 out of 5 stars

Fantastic riding coat

Fantastic riding coat - the thin fleece lining is perfect for milder days but the fit also allows for layering underneath in the cold! Really comfortable and I also think it looks very stylish.

25 October 2024
Rated 5 out of 5 stars

Coat arrived on time

Coat arrived on time , Becca sent me all details so I could track the delivery , also using dpd is brilliant as you are mailed your hr delivery time so you don't miss it ! Thank you EQUIDRY would 💯 recommend

25 October 2024
Rated 5 out of 5 stars

Comfortable and well made

Tbf the weather hasn’t been bad enough to wear the coat but my friend swears by hers. It was delivered very quickly and it is very comfortable and appears to be well made. Really want to wear it but don’t want it to rain for the sake of my horse 🐴. I’m considering getting a short coat as well 🤞.

25 October 2024
Rated 5 out of 5 stars

AMAZING!!!!🤩

After being bought the original full length Equidry coat as a present. Then I bough the dog version for my JR, which both were a god send last winter. Its the best long coat I’ve ever had. I went on-line as someone had said they do a shortie jacket. Well OMG!!, i ordered it Monday and it arrived today Weds 😱😱 I love it!!!!! Well worth the money. I highly recommend Equidry. I love the sizing, I’m an 18 and fit in a xs-s lol I feel normal 🤣🤣

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service !!!!

Outstanding service ! I ordered a coat close to going on a riding holiday, and asked for an urgent delivery, it turned up in two days. Customer services Becca replied over bank holiday weekend and got my coat to me in two days. These days you just don't get Customer Service like that ! Well done Equidry, and the coat is gorgeous too. Read the size guide, it is spot on.

28 August 2024
Unprompted review
EQUIDRY logo

Reply from EQUIDRY

Hi Marcia,
I am so pleased you love your EQUIDRY and happy I was able to help you and it arrived in time for your holiday. Thank you so much for taking the time to leave us such a wonderful review. Many thanks, Becca

Rated 5 out of 5 stars

This is the second equidry I have…

This is the second equidry I have bought my daughter,quality is second to non,we have a equimac for this weather and the Bambi blue ready for winter,colours are amazing! Fit is just right,another ones in my basket! Quality !!

26 July 2024
EQUIDRY logo

Reply from EQUIDRY

Hi Kerry,
Thank you so much for your wonderful review and for all of your support. Our customers really do mean the world to us. Thank you once again for taking the time to leave us a review. Becca

Rated 5 out of 5 stars

Great customer service and an excellent…

Great customer service and an excellent product

26 July 2024
EQUIDRY logo

Reply from EQUIDRY

Hi Mary,
Thank you so much for your lovely review. I am so pleased you are so happy with your EQUIDRY and the service you have received from us. Thank you again, Becca

Rated 5 out of 5 stars

Best raincoat

Best raincoat, already have the Equidry for winter and wanted the Equimac for summer as I’m a dog walker and need to stay dry, highly recommended and easy to order and arrived in a few days.

25 June 2024
EQUIDRY logo

Reply from EQUIDRY

Hi Tracey, Thank you for taking the time to leave us a review, I am so pleased to hear you are happy with your new Equimac :) Thank you once again, Becca

Rated 5 out of 5 stars

Great service and great coat

Ordered my equidry and it arrived very quickly. It fitted but I decided to order the next size up. Spoke to customer service who were very helpful. Sent my coat back and my next size up arrived within a few days. It's lovely..can't wait to wear it.
Negative point. My coat when delivered by the courier was put inside the rubbish bin. Had the parcel been covered up with rubbish bags, it could've gone unnoticed.

25 June 2024
EQUIDRY logo

Reply from EQUIDRY

Hi Tanya, I am so pleased to hear the team were able to help you so quickly and you are so happy with your new EQUIDRY :)
Please accept my apologies for the problem with your delivery, I have now fed this back to DPD. Thank you for taking the time to leave us a review and for your feedback. Many thanks, Becca

Rated 5 out of 5 stars

Best riding coat on the market

Quality coat, really well designed. Super stylish and practical. Love the new inserts to keep your legs even drier.

25 June 2024
EQUIDRY logo

Reply from EQUIDRY

Hi Clare, I am so pleased to hear you love your EQUIDRY. Thank you for taking the time to leave us a review. Many thanks again, Becca

Rated 1 out of 5 stars

Absolutely shocking company I purchased…

Absolutely shocking company I purchased a jacket as a gift and unfortunately my sister already got one I sent it back and they have refused to refund me saying it was never received even though I sent it back to address named on there website,

7 February 2024
Unprompted review
EQUIDRY logo

Reply from EQUIDRY

Hi Joe, I am extremely sorry to hear you are disappointed with the service you have received. If you could please contact support@equidry.co.uk with your order number and proof of delivery back to us, the team can look into this further for you. Many thanks, Becca

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look