Equine America UK Ltd Reviews 

3,801
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is completely straightforward, highly reliable, and always paired with exceptionally fast delivery services. Consumers are also thrilled with the outstanding quality of the items, which consistently deliver wonderful health benefits for their beloved domestic animals. Many happy shoppers additionally note how pleasant it is to receive unexpected complimentary treats thoughtfully included inside their secure parcels. Some people also felt that it was a bit too early to fully judge overall product effectiveness, mentioning they were still waiting to observe definitive results over time.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like joint supplements... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Quality

People report positive experiences with quality, highlighting that items are brilliant, consistent, and... See more

Service

Customers had positive experiences with service, frequently praising the outstanding assistance, prompt... See more

Order

Users describe positive interactions with order, highlighting an easy online system, prompt delivery arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are brilliant as always! Will always order my supplements from here. Also ordered a saddle pad and eat bonnet set which is super amazing quality and very stylish! Quick delivery 🚚

Rated 5 out of 5 stars

Easy online order system and prompt delivery. Using the Vitamin and mineral treats to balance forage based diet for 12 mth now and very pleased with results. Ponyo can be ultra fussy about feeds but... See more

Rated 5 out of 5 stars

Good product for my elderly boy. Having trouble with ligaments so hopefully in time this will help him become more comfortable. Only just starting using it so fingers crossed.

Rated 5 out of 5 stars

Ordered and arrived the next day, brilliant service and what a lovely surprise to get such a big bag of treats for free. Only just started using the products so waiting to see the results.


Company details

  1. Horse-Riding Service
  2. also in
  3. Horse Riding Field
  4. Pet Care Store
  5. Pet shop
  6. Tack shop

Written by the company

Equine America UK is a traditional, family run business, founded in 1997 by Phil and Julie Middleton and now run by their son, Lee. Wishing to maintain the trusted image of the Equine America brand, whilst moving it into the 21st century, Lee brought on board world-leading equine nutritionist Deborah Lucas MSc.Eq.S., CBiol., R.Nutr. in 2018 and moved all production from the US to the UK. Deborah is now instrumental in the design and formulation of all Equine America products, from the original Cortaflex to an extensive range of highly effective supplements and external applications for horses, dogs, cats and people. All our products are manufactured in the UK, in food industry standard factories, using only the freshest, most innovative and effective ingredients available from approved suppliers. We use state of the art, unique, fingerprint laser quality testing on every single ingredient to ensure a uniform strength and quality along with an exclusive mixing process to ensure that each scoop contains equal amounts of active ingredients. Our BETA NOPS and UFAS accreditations reassure customers that our products do not contain prohibited substances. We also comply with the regulations administered by the UK Veterinary Medicines Directorate and the Food Standards Agency. Our “30-day money back guarantee” serves to reinforce the total confidence that we have in our products.

30 Day Money Back Guarantee

30 Day Money Back Guarantee

30 Day Money Back Guarantee
Equine America work hard to provide the best products we can and want you to have complete satisfaction with your shopping experience. Notify us within 30 days of your first purchase and we’ll refund up to a 30 day supply of your product no questions asked. All that we ask is that you return the pot together with your purchase receipt, return postage is at your own cost and we suggest you get a proof of postage.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(3,801)

242 reviews in the last 12 months

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capsules

Rated 5 out of 5 stars

Just started using this ..About two…

Just started using this ..About two weeks… as an Arthritis sufferer, I hope these capsules will help me gain more mobility and less discomfort..
I must say …..I used Cortafkex on all horses , with successful results..!!!

30 October 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

We are so pleased you and your horse feel the difference! Thank you for the great review!

Rated 5 out of 5 stars

Excellent service

The capsules always arrive promptly and have kept my arthritis at bay for years.

21 November 2024
Equine America UK Ltd logo

Reply from Equine America UK Ltd

That is fantastic!

Rated 5 out of 5 stars

Early thoughts

Have not had time to assess the effectiveness of the capsules yet but impressed by next day delivery and appreciate the discounted price

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Company was very helpful when I…

Company was very helpful when I telephoned to see if an item I really needed would be back in stock, they were expecting delivery in about 10 days and I needed a repeat within the week. They suggested that I try the same thing but in a powder, not capsules, which was dearer but they gave me a deal which I accepted. Well reccommended.

18 August 2020
Unprompted review
Rated 4 out of 5 stars

I last bought this product 6 years ago…

I last bought this product 6 years ago but in a different medium.
I was disappointed that the product now comes in capsules that have to be broken and mixed with the food. Disappointed on two counts - a waste of money and plastic to put the powder in capsules and that the powder then has to be mixed with the dogs food - okay in wet food but dry food can be a problem. It stained my fingers making it look as if I had been smoking for years. The feeding instructions seem a bit vague - 1 capsule (per day?) for a dog up to 10kg and then 2 capsules for over 10kg. There are some big dogs out there - mine is 40+ kg - so it seems odd that a 15kg dog would have the same dosage as a 40kg, 60kg or even 80kg dog - and lets face it the larger the dog the more likely to have joint problems!
I can't wait for the chewable tablets! I'll stick with the capsules for the 60 that I bought but am not as happy as I was 6 years ago

16 May 2020
Unprompted review
Rated 5 out of 5 stars

Cortaflex for dogs

This is the first time I have used cortaflex for my dog who has quite a limp with arthritis so can't say if it helps or not just yet. Only thing is I would prefer a jar of powder and not capsules as I find them quite fiddley to open.
But the service was first class.

13 May 2020
Unprompted review
Rated 1 out of 5 stars

A customer of 15 years left out to dry (well the dogs!)

We have used Cortaflex for our dogs since 2005 and the canine and feline cortaflex ha powder was working very well. This was deservedly a 5 star product. Then something happened last year and suddenly products were running out and getting hard to find. Now nothing is available for dogs except these fancy new very expensive capsules, Welcome to the 21st century! Why do you fix something that does not need fixing? This product worked. After some digging it appears that production is now being relocated to the UK from US and stocks have run out except of course said very expensive capsules. Relocating production to the UK is of course a positive but running out of stock for months is not. Pervesely though on the website products are still being displayed but OUT OF STOCK though referring to said super capsules. I would think that a lot of dog and cat owners who have used this product are now scrambling around for alternative priced products and I hope they will find because most definetely your company does not deserve our business. There is no explanation anywhere to be found or timeline as to when products are coming back in stock - if ever - so this is a very bad decision in my view. We are trialing other brands now like Cosequin, Yumove, Seraquin where we can actually buy the product. Really disappointed after having been a customer since 2005 when we started buying the product for our then 3 year old labradors. They stayed on it for their lives and our next lot (3) were also on it.

8 February 2020
Unprompted review
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Dear valued customer, your feedback - good or bad - is incredibly important to us, so thank you for taking the time to reach out.
Please accept our apologies for any unintended confusion or frustration caused by the changes we have been making to our range while in the process of updating and consolidating it.
The new range will be incorporating some exciting and powerful new ingredients alongside innovative formats that we are confident will meet every customers needs and budget. Building on our already available Cortaflex Sprinkle Capsules and Inflamex liquid we will imminently be launching a Canine Cortaflex Powder that will offer incredibly good value for money - followed soon after by our innovative chewable tablets. Please be advised that all Equine America products have a 30-day money back guarantee and customer satisfaction is paramount to us. If you would be kind enough to contact us directly at info@equine-america.co.uk we will be happy to answer all your questions in full and ensure you are not out of pocket in the short term and minimise any disruption for both you and your dog. We look forward to hearing from you - The Cortaflex Team.

Rated 4 out of 5 stars

Cortaflex Ultra

I have been on equine America Cortaflex Ultra capsules for two months and the pain in my knee is significantly less than before. I shall continue to take them definitely over the winter and see what happens

16 December 2019
Unprompted review
Equine America UK Ltd logo

Reply from Equine America UK Ltd

That's great to hear Linda! Thanks for the review

Rated 5 out of 5 stars

Brilliant. Cortaflex capsules

We have cortaflex capsules for our dog. Who was having trouble with hind left leg. The difference in 3 days was amazing, one capsule sprinkled on his food. Highly recommended.

29 October 2019
Unprompted review
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Wow thanks so much for the feedback Linda! So glad that your boy is feeling better so quickly

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