Equipmentp Reviews 31

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Same story as seen on other reviews. Payment of my order including delivery confirmed, then noticed they had taken a higher amount!!! I can't believe how they get away with taking whatever they like f... See more

Rated 5 out of 5 stars

I thought it was a scam at first and contacted them l, they refunded the over charge and sent me updates on my parcel till it was delivered- my husband is very pleased with the product

Rated 1 out of 5 stars

I authorised an amount and they charged for more and the goods arrived faulty and they will not accept a return.

Rated 1 out of 5 stars

My last review on this company. The response to each of my feedbacks has been exactly the same on every occasion. The requested information has been supplied on numerous occasions with the result -... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

At equipmentp, we believe that everyone is unique and has their own set of passions and interests that make them who they are.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never buy anything from these liar's and cheats…

Never buy anything from these slimy thieves. Bought a desk fan, supposed to be rechargeable with a remote control. When it arrived nothing of the sort. Not rechargeable and no remote, although it says on the receipt from PayPal. They offered a £3 refund, which I refused. Long story short, tried to claim on PayPal for refund, but they wanted me to send it back to China, at 3 times the cost of the fan. I now have issues with PayPal which I'm not happy with.
DO NOT USE THESE LIAR'S AND CHEATS.

12 July 2024
Unprompted review
Equipmentp logo

Reply from Equipmentp

Dear Valued Customer, We apologize for the issue you encountered. Please send us your order number at support@equipmentp.com, and we’ll ensure it’s resolved in a timely manner.
Hannah, Senior Director of Customer Support, www.equipmentp.com

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE . Deny they even sent the order . Don’t reply to emails even from PayPal . Criminals and cheap tat that’s not fit for purpose .

25 July 2024
Unprompted review
Equipmentp logo

Reply from Equipmentp

Dear Valued Customer, We apologize for the issue you encountered. Please send us your order number at support@equipmentp.com, and we’ll ensure it’s resolved in a timely manner.
Hannah, Senior Director of Customer Support, www.equipmentp.com

Rated 1 out of 5 stars

supplied a faulty article with no…

supplied a faulty article with no battery no stand and no email to complain, THIEVING NASTY SCAMMERS

17 July 2024
Unprompted review
Equipmentp logo

Reply from Equipmentp

Dear Valued Customer, We apologize for the issue you encountered. Please send us your order number at support@equipmentp.com, and we’ll ensure it’s resolved in a timely manner.
Hannah, Senior Director of Customer Support, www.equipmentp.com

Rated 1 out of 5 stars

This company does even deserve 1 star…

This company does not even deserve 1 star but couldn’t move on without choosing something. False advertising, I recently bought was meant to be beautiful cow for my granddaughter, after waiting at least 7 weeks it arrived yesterday and nothing like the one advertised, totally different and a very very cheap version of the one they advertise.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

These are well made

These are well made - not low end kid's sneakers. I was very pleased with the construction as I have struggled to find good footwear for my elementary aged child. We needed a true running shoe and finally found it!

19 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look