While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
All Advisers Authorised & Regulated In The UK By The Financial Conduct Authority & Registered With The Equity Release Council
EquityReleaseOptions.com is a trading name of Performance Leads Ltd, Company Number: 10720622
2A St Martins Lane, YO1 6LN, York, United Kingdom
4.1
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have only just started on our equity release journey and so far the customer service has been outstanding. They really care about their clients. Thanks Megan for all your help and advice so far. Your an absolute star.
Reply from Equity Release Options
Hi Mr Raynard,
Thanks for your review.
We are just wondering about whether a review for a service you didn't use is appropriate?
How do you rate a service you didn't use?
Please could you reconsider your review in light of this?
Thanks,
Neil
You did what it said on the tin!
Billy Williams was fantastic in explaining all aspects of equity release and spot on with the Pure plan offer. I would certainly recommend him to anyone that was interested in equity release.
Thank you Billy. Regards Töny
Very polite helpful and knowledgeable I will go with them
I received really helpful and clear advice all the way through the process. When I decided quite late in proceedings to change the amount I wanted to borrow it was dealt with quickly with no judgement at all. And when my lenders needed nudging, Nick responded immediately
Highly recommended especially when it's such a stressful time
The company snd. Steve Partner the advisor were very helpful and professional and nothing was to much trouble.
We would like to thank them all involved in the easy transition from start to finish.
Would not hesitate to recommend.
Responsible Life have been thorough and efficient throughout the process.They were assiduous in making sure the plan was suitable for our circumstances and that we understood all the risks and benefits.Sharon was always available to facilitate the administration required.
Thanks to all involved
All details were clearly given and explanations were answered. Thank you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
