This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more
Company replied
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more
Company replied
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
Company replied
Company details
Written by the company
We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- hello@eracco.co.uk
- eracco.co.uk
4.7
Excellent
502 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good
All good, first class company. Delivery took awhile but got to me in the end. Will use this company again.
13 April 2026
Unprompted review
Items easy to order with a good price…
Items easy to order with a good price and a very quick delivery.
10 April 2026
Unprompted review
Brilliant service very quick delivery a…
Brilliant service very quick delivery a lot quicker than they said lucky enough we was the local pallet track depot who the use
10 April 2026
Unprompted review
Terrible service
Terrible service. Ordered 8x black plastic chairs. On the website it was advertised as "non slip feet", however, on receiving the items there was absolutely zero non slip features. Eracco said they made an error in their advertising on the website. Also, 4 of the 8 chairs were damaged on arrival, they were very poorly packaged.
We asked for a refund, they arranged collection and the very rude delivery driver refused to take all the chairs, he only wanted to take 4. We are still in contact with Eracco, strugging to organize a pick up and refund of the remaining 4 chairs....
10 April 2026
Unprompted review
Great service
Great service, price and quality Ordered one day came the next
25 March 2026
Unprompted review
Fantastic Servie
Placing the order online was easy, with excellent communication from then on. The delivery was prompt. The package was well wrapped and exactly what we wanted.
9 March 2026
Unprompted review
Great company to work with
Great company to work with, I bought 52 chairs, well pleases and so much cheaper than other suppliers, for the same chair !!!!
Terry
27 February 2026
Unprompted review
Communication and response is zero in case of complaint.
Communication and response is zero.
Products delivered not as advertised.
28 January 2026
Unprompted review
Bought 4 chairs from Eracco for my Man…
OkBought 4 chairs from Eracco for my Man cave and they're brilliant.
They're stackable, easy to clean,very light and very comfy and to top it off...,they came at a very reasonable price ..
They kept me informed for the delivery and when the chairs arrived..they were very well wrapped.
Well done all at Eracco.
Andy Hornby
13 January 2026
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Andy! Happy to hear the chairs suit your Man Cave well :)
Reply from Eracco
Thank you for leaving a positive review Gillian. Happy to hear you received excellent and fast service :)
Reply from Eracco
Thanks for leaving a positive review Alan. Happy to hear there was no problems! :)
Great Service
Delivery time good and great communication throughout.
22 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Dean :)
Very simple to do business with and the…
Very simple to do business with and the items came very quick...very impressed
10 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Andy. Happy to hear the whole process was easy for you :)
Item sent was not as described but full…
Item sent was not as described but full refund provided.
Excellent customer service.
11 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Jim. Happy to hear the customer service was excellent and you received a refund on the item :)
Amazing product and fasts delivery.
Amazing product and fasts delivery.
Great customer service.
6 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Jack. Happy to hear you were pleased with the whole service :)
Reply from Eracco
Thank you for leaving a positive review Alexandra! Glad to hear you were happy with everything :)
Quick easy and well priced
4 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Max :)
Great folding tressle table
Order placed and acknowledged quickly. Delivery was prompt. The table is perfect. Compact and good to store away. Very happy with all aspects of the service provided and the product.
6 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Anita. Happy to hear the whole service was good and you love the product :)
Trustworthy company
Easy to order and prompt delivery. Very happy with price and service.
6 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review! Glad to hear you had no troubles and everything was good for you :)
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