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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 3 out of 5 stars

It's just a store

It's just a store. Nothing particularly wrong, but nothing that would make me want to return either. Even a promo newsletter might’ve helped.

28 August 2025
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Reply from Erarta

Hi Earl,

Thank you for taking the time to share your thoughts. We’re glad to hear everything went smoothly, but we’re sorry to hear the experience didn’t leave a lasting impression.

Your feedback about promotions and engagement is really helpful—we’re always looking for ways to improve and make each visit more worthwhile. We’ll definitely take your suggestion about newsletters and offers into account moving forward.

We hope to have the chance to welcome you back with something that stands out next time.

Erarta Shop Team

Rated 2 out of 5 stars

I bought headphones

I bought headphones, but one side stopped working after a week. I hope they exchange them, but for now, I'm disappointed.

17 September 2024
Erarta logo

Reply from Erarta

Hey Jeffrey,

Thank you for bringing this to our attention. We’re truly sorry to hear about the issue with your headphones, and we understand your disappointment. Please contact our customer support team at info@erarta.shop, and we’ll be happy to assist with an exchange or resolution as quickly as possible.

Erarta Shop

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