Very happy with the product,price and the service.Everything went smoothly from ordering to the prompt delivery. I will definately use E-reno again.
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Had a minor quality issue with the item when delivered, this was attended to by E-renovation on a Saturday afternoon with a replacement item delivered 2 days later on Monday before lunch. These people... See more
Michael was fabulous he couldn’t provide all of the items ordered but offered a few options! He also offered to fully refund if we wanted to choose another line of tapware etc. he also kept in tou... See more
Michael has been very helpful and efficient answering all my questions. I'm still waiting for some items which have been delayed but I know he'll keep me informed.
Company details
Written by the company
Since its establishment in 2014, E-RENOVATION has built a good reputation for delivering quality products and excellent customer service with a great concern about customer satisfaction. E-RENOVATION has a bold vision to be the biggest online bathroom renovation material retailer in Australia. We are an e-commerce platform business only without showrooms which increases efficiency, convenient online communications, fast problem-solving capabilities, delivery, and after-sale services. Lack of showrooms does not only influence the service quality, and conversely, it causes a massive reduction of operational cost which offers customers, the most competitive price advantage of similar bathroom products over the showroom retailers.
Contact info
St Clair, 2759, Sydney, Australia
- contact@erenovation.com.au
- erenovation.com.au
4.6
Excellent
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very happy with the product,price and…
Very happy with the product,price and the service.Everything went smoothly from ordering to the prompt delivery.
I will definately use E-reno again.
3 December 2024
Unprompted review
Extremely happy
Extremely happy! Received outstanding customer service, products and delivery.
21 April 2022
Had a minor quality issue with the item…
Had a minor quality issue with the item when delivered, this was attended to by E-renovation on a Saturday afternoon with a replacement item delivered 2 days later on Monday before lunch. These people take customer satisfaction seriously and don't muck around. Couldn't rate them highly enough for the service. The replacement item was top quality too. Gold star to E-renovation.
21 April 2022
Excellent products and service
6 April 2022
I admit I bought on price
I admit I bought on price and was surprised the items are good quality were very well packaged and were dispatched quite quickly so I was able to complete my project earlier than expected
31 March 2022
Excellant service ordered showed up in…
Excellant service ordered showed up in 3 days the delivery driver opened the shaving cabinet to make sure there was no damage and we where hapoy before leaving great customer service
13 March 2022
Floor Grates
Ordered my floor grates at an excellent price and was delivered promptly.
Will order again for any plumbing supplies.
1 March 2022
Service and prompt delivery good
Service and prompt delivery good. Product just as wanted. Cheers
23 February 2022
Superb customer service
Superb customer service! Logistics team got out of their way to do an urgent delivery for my toilet installation
15 February 2022
Excellent customer service
Michael has been very helpful and efficient answering all my questions.
I'm still waiting for some items which have been delayed but I know he'll keep me informed.
1 February 2022
The packaging was damaged
The packaging was damaged. Otherwise great. Send one item without extra charges which were not in stock.
10 January 2022
Great service
The team were very quick to deliver our supplies & there was no issue when we accidentally ordered the wrong thing, they changed it right away for us.
21 December 2021
While we had a few hiccups during the…
While we had a few hiccups during the initial ordering process , everything went smoothly after that and my item was delivered in an efficient and friendly manner.
20 December 2021
Badly scratched bath sent
Unfortunatley the bath was wrapped and packed with scratches all over it. Someone would have known this before it was sent. Please arrange to send a new bath asap.
11 December 2021
Amazing choices.
Great product choice, quick delivery and well packed. Can’t wait to see the vanity and mirror installed. I have told many of my friends about the website.
10 December 2021
Great customer service
Great customer service! Product looks amazing… and was delivered within a week of ordering. Highly recommend, could not be happier with my purchase and service!
8 December 2021
Items as described and look good quality
Items arrived in the delivery time given. They look solid and of good quality. They haven't been installed yet.
30 November 2021
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