A really well-done chair with a really high level of comfort. Every single adjustment you can think of is The assembly required is minimal; it takes more time to dispose of the box and the protect... See more
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The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus. The chair arrived well packaged. Th... See more
On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartmen... See more
The order process and delivery were fine, but I did not receive a proper invoice. So I contacted the support about it and never received any response. What I did get twice, however, was a prompt t... See more
Company replied
Company details
Contact info
Comfort Seating, Riverbank Mill, 2 Stoneygate Road, KA16 9AJ, Newmilns, United Kingdom
- 441560324446
- Hello@comfort.global
- ergohuman.store
4.6
Excellent
54 reviews
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Everything worked great the chair came…
Everything worked great the chair came like it should and its comfortable
23 January 2025
Great experience since the beginning.
Great experience since the beginning.
The service was amazing, very quick on answering the emails and the chair is perfect .
Very glad to buy in ergohuman
9 January 2025
Got repacked items
Got repacked items . One of the component sealed with different colour cellotape to others and tool kit pack is torned .
Not expected such a package from premium chair seller
29 November 2024
Reply from Ergohuman
Hi Sai, apologies that you are not happy with this experience, and please allow us to address your review. We pride ourselves on personal, helpful and transparent customer service and will always seek to find fair solutions in the event of any issues. As we already explained in our communications, we assure you that you were sent a brand new, fully sealed box - NOT an Open-box product which we also sell separately. We have also confirmed from the courier's delivery pictures that the box arrived sealed, complete with its original plastic strapping (3 strips) and tape. In addition, the tool pack photo you sent us showed that the plastic had indeed opened slightly in transit – which, although not ideal, was not torn or damaged. Our factory also uses a combination of blue and white tape as standard when packing the elements of our products in their box. We have also offered a full refund as per our no-quibbles returns policy and are still awaiting your confirmation that the box is ready to collect. Please do phone us if you would like any further information. Thank you, Ergohuman Customer Service.
Reply from Ergohuman
Thank you for your review, we're delighted we could help. Hope you love your chair.
Reply from Ergohuman
We will pass that on to our customer service team. Thank you for leaving a review, and we hope you love your chair.
Good reliable service would recommend…
Good reliable service would recommend your company to everyone I know excellent company delivery driver was helpful and well mannered fantastic job thank you very much
3 September 2024
Really good service.
Prompt delivery and the response to a pre-sale question was handled promptly and by a human, not a canned 'auto answer'. The chair is stunning.
21 June 2024
Ergohuman Elite Exceptional
Bought an Ergohuman Elite for my son who is spending a lot of time at his desk for university studies. His old chair was a gaming chair and as much as it looked great he was struggling with sweating and back pain. The Ergohuman has solved all these problems it has clearly had a lot of thought put into it, from the moment you sit in it before making any adjustments it immediately feels very very supportive, everything can then be finely adjusted to find the perfect fit depending on your size and weight so it’s great if 2/3 different family members are using it. The delivery was quick and packaging very good. It’s very expensive chair but the chair has clearly been designed to last, it has a very solid build quality and we are delighted with it and very happy with our purchase.
10 May 2024
Very pleased with my chair
I work long hours so I’ve been looking for ages for a chair that doesn’t make my lower back ache. I’m a big bloke so I wanted to make sure I got a decent chair to support my weight. A friend recommended Ergohuman so here I am. And I’m chuffed to bits.
It looks great (I went for grey frame with grey mesh), the build quality is superb (I’m an engineer so I care about this stuff), and most importantly - it’s extremely comfortable and adjusted to fit my shape.
So far, (been a few weeks now) my back has felt great - no twinges at all. Five stars from me. I’ll recommend to anyone who’s looking for a top office chair.
7 May 2024
Exceptional
Bought an ergohuman elite to replace my trusty old aeron chair after seeing some YouTube reviews. Loved my aeron but couldn’t quite stretch the budget given the prices these days. Customer service was great and delivery was fast and efficient without problems. Upon opening the box minimum assembly was required, approximately 5/10 minutes, a handy hex tool was supplied in the box. The weight of the chair speaks volumes and the product is manufactured to a very high standard. Build quality is exceptional very sturdy and solid feel. The feeling when sitting in the chair is without a doubt incredible. The level of comfort, support and adjustments makes my Aeron chair feel very outdated and uncomfortable and I’ve loved that chair very much indeed. Very happy with my purchase and would highly recommend the chair.
15 April 2024
Reply from Ergohuman
Many thanks for your positive feedback regarding our chair! I'm truly pleased to learn that you are happy with your purchase. Rest assured, I will relay your kind comments to our design team; they will be delighted to hear that their hard work has been appreciated. Should you or any member of your team need assistance at any point, please feel free to contact us. We're always ready to assist!
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