ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. #3 of 4 best companies in Knitwear manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very fast deliveryy!!

Very fast deliveryy!!

5 August 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you for your feedback! We’re thrilled to hear your order arrived so quickly and hope you’re enjoying your purchase. Your support means a lot to us!

Warm regards,
The Eribe Team

Rated 5 out of 5 stars

Gorgeous quality knitwear

Gorgeous quality knitwear. I mistakenly ordered the wrong product and the company were really helpful about it. Could not be more pleased with my lovely jumper.

4 August 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We’re delighted to hear you’re enjoying your jumper, and we’re glad we could help sort out your order 😊

Warm regards,
The Eribe Team

Rated 5 out of 5 stars

lovely product and speedy delivery

lovely product and speedy delivery

25 July 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We’re so pleased your order reached you quickly and that you’re enjoying your purchase.

Warm regards,
The Eribe Team

Rated 5 out of 5 stars

Design and colour combination

Ordering and delivery couldn't be simpler I now have a complete wardrobe of outfits with a colour matching sweater in an outstanding design.

7 July 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're thrilled to hear that ordering was a breeze and that your wardrobe is now complete with colour-matching sweaters—what a stylish collection that must be! We're so glad you love the designs, and we hope they continue to bring you joy (and compliments!) for seasons to come. - Team ERIBÉ

Rated 5 out of 5 stars

What lovely jumpers!Excellent design,beautifully made and…

Excellent design,beautifully made and so hard wearing.
I’m replacing a jumper I bought in 2021 and that one is still great.
They don’t lose their shape and they don’t pill.
The short style fits me at 5’ 2” really well.

7 July 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely feedback! We’re delighted to hear that your jumper from 2021 is still going strong—our aim has always been to create knitwear that lasts both in style and quality. It's great to hear the short style is such a good fit for you too—at 5'2", it sounds like the perfect match! We hope you continue to enjoy your new piece just as much. - Team ERIBÉ

Rated 5 out of 5 stars

Having been to the shop and interacted…

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It’s a fair isle, hooded sweater. It’s so soft and cozy. The best part was the quick delivery from Melrose to New Jersey USA.

3 July 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team in the shop—it really means a lot to us. Your new Fairisle hoody sweater sounds like the perfect cosy treat, and we’re so glad it made its way from Melrose to New Jersey quickly and safely. Enjoy every soft and snuggly moment in it! - Team ERIBÉ

Rated 5 out of 5 stars

I like the size chart

I like the size chart. The order arrived promptly. Sweater is lovely.

26 June 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're delighted to hear that your order arrived promptly and that you're happy with your new sweater. We're also glad you found the size chart helpful—getting the right fit is so important! We hope you enjoy wearing your ERIBÉ knit for many cosy seasons to come. - Team ERIBÉ

Rated 5 out of 5 stars

I now have six Eribe pieces and they…

I now have six Eribe pieces and they are all beautiful.......I love that Eribe choose to use bright colours and slim designs.......the warmth is in the thin wool and that should be all you need!
Every time I wear one, I am stopped for a comment and pass on the Eribe website......keep the bright colours coming - they will never get old!

3 June 2025
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Reply from ERIBÉ Knitwear

What a wonderful message — thank you! Six Eribé pieces… now that’s a knitwear collection to be proud of! We're so glad you're loving the bright colours and slim designs — we agree, warmth doesn't need bulk, and a pop of colour never goes out of style. It means the world that you're sharing the Eribé love every time someone stops you — thank you for being such a fabulous ambassador... p.s check your emails! :)

- Team ERIBÉ

Rated 5 out of 5 stars

was wonderful to receive the sweater so…

was wonderful to receive the sweater so quickly and delighted with the product

2 June 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely feedback! We're thrilled to hear your sweater arrived quickly and that you're delighted with it — that's exactly what we love to hear. Enjoy every cosy moment in it!

- Team ERIBÉ

Rated 5 out of 5 stars

Excellent customer support

Customer support ( Brooke) was excellent. Really helpful and super efficient
Knitwear gorgeous as usual 💕

30 May 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely feedback! We're absolutely delighted to hear you’re happy with your knitwear — and I’m especially chuffed to get a shout-out! It means a lot. If you ever need anything else, I’m just an email away.

Enjoy your gorgeous knits!

Brooke
- Team ERIBÉ

Rated 5 out of 5 stars

Eribe cares deeply about customers

Eribe cares deeply about customers! I recently sent my sweater to them because it had shrunk badly with normal washing, and they got it back into shape somehow and sent it to me. They also refunded the cost of my postage. And they sent me a gift of gloves when I ordered a new sweater with the refund.

2 June 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're so pleased we could help restore your sweater and make things right. It means a lot to know you felt cared for — that’s exactly what we aim for. We hope you’re loving your new sweater (and the gloves too!).

- Team ERIBÉ

Rated 4 out of 5 stars

Beautiful sweater

It came so quickly and is beautiful and fits perfectly.

2 June 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're so pleased to hear your order arrived quickly and that you love the fit and look — enjoy wearing it!

- Team ERIBÉ

Rated 5 out of 5 stars

Super fast delivery to New Zealand

Super fast delivery to New Zealand
Gorgeous cardigan - i am getting lovely comments on it whenever I wear it 🧡💚💟

30 May 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful review!
We’re delighted your gorgeous Eribé cardigan reached you so quickly in New Zealand, and even more thrilled to hear it’s earning you lovely comments whenever you wear it. That truly makes our day!

We hope every wear continues to bring joy and confidence. If you ever want to share how you’ve styled it, we’d be honoured to see—just tag us on Instagram @eribeknitwear.

- Team ERIBÉ

Rated 5 out of 5 stars

Love my sweater and hoody

Love my sweater and hoody — the weight, colours, softness and a little bit of fun. Already saving up for my next ones.

27 May 2025
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We hope your knitwear brings you joy for years to come. - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful jumper

Beautiful jumper, love the colours and fit.

26 May 2025
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We're so happy to hear that you're pleased with the jumper and that the colours and fit are just as you expected! - Team ERIBÉ

Rated 5 out of 5 stars

Eribe fairisle jumper

This is my third purchase of this type of jumper. They are such good quality and so comfortable to wear and very attractive. I hope to continue to add to my collection

5 May 2025
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We're so glad to hear you're enjoying your jumpers—it's lovely to know they're a comfortable, high-quality favourite. We’d be delighted to help you grow your collection anytime!
- Team Eribé

Rated 5 out of 5 stars

The ordering of the item was simple

The ordering of the item was simple, good web site.
The delivery was on time, and the sweater lovely!

5 May 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you for your kind words! We're so pleased to hear that you found the website easy to use, the delivery timely, and that you love your new sweater. Enjoy wearing it!
- Team Eribé

Rated 5 out of 5 stars

Great customer service

Great customer service

5 May 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you so much! We're really happy to hear you had a great experience with our customer service. We're always here to help!
- Team Eribé

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