Erie Home Reviews 3,497

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing service

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The experience was great.

The experience was great, everything went smoothly and efficient. This was from the first meeting to the roofing. Everyone was friendly and kind. Erie did a great job. Once we signed the next week they came and did the roof. Fast convenient and efficient. Great company

6 May 2026
Unprompted review
Rated 5 out of 5 stars

New Roof…

My experience was very good they did a great job. Very professional. I would recommend them to others. Also did a very good job cleaning up after installing my new roof.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Get a quality Roofing experience

Complete, informative inspection. Great presentation of scope of choices, work, and examples of materials. Helpful with insurance and payment options. Courteous and professional installation and cleanup with followup to insure customer satisfaction. Great guarantee on top of all that.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Dry garage, smiling owner.

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken!

The roof had a few holes in it after, I don't honestly don't know how many years of loyal service.

Subsequently, as the best defense from water leaking in, I was forced to use tarps inside the garage to keep things dry.

The tarps have now all been removed and things are dying out nicely in there. I couldn't be happier!

Thanks so much Erie!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

A new roof with Erie Home does not come…

A new roof with Erie Home does not come cheap. However, when a piece of my old roof flew off, I had to do a complete replacement (Too far gone for patching or repairs). A rep was sent to my home for a job proposal and a cost, which I stated was not cheap. I was given a start date dependent on weather. The day before, the materials and a dumpster were delivered to my house. The next day, the crew of 5 men which grew to 7 men came. They were well tooled, coordinated and knew their roofing work. They finished the same day, cleaned up and left no mess. The next day, the dumpster was picked up in the morning. I know nothing about roofs, but my new one looks nice. It was expensive and I paid up in full. If you can't swing that, they have finance plans. Nobody hopes that they would need a new roof, but if it comes to that, Erie home will get you done professionally and quickly.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Erie Home is fantastic

Erie Home is fantastic, they did a wonderful job on my roof, ever since the roof was finished the house is staying cool! With old roof the air-conditioning ran a lot now it doesn't have to! It's great!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied overall.

I initially was impressed with the two gentlemen who presented their products and services. The crew who installed my new roof was efficient and professional. They cleaned up thoroughly when the work was done. I am very pleased with the overall experience. My only issue was the cost. It was more than I expected.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Sales personnel were very knowledgeable…

Sales personnel were very knowledgeable about the product and very patient in explaining the materials and procedures used for the job. The work crew were also very professional and did an excellent job with cleaning up the area. A+
Addie P.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Was referred to Erie Homes from my…Neighbor

Was referred to Erie Homes from my neighbor because just had their roof done. Everyone that I dealt with at Erie was fabulous. For Daniel, Curtis, and the crew that did the work were outstanding. From start to finish this project was completed in a month. The crew arrived at 7am and were done with everything including clean up at 630pm. I love the way it came out and I know I will have no issues with my roof. Erie stands behind their work.

9 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look