Erie Home Reviews 3,488

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing service

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The sales people were great and…

The sales people were great and courteous and the installers were quick, efficient , and cleaned up well, and the fallowing day the gentleman came and picked up the dumpster and signed off the paperwork. Everything seems to be ok except for the rock style flashing.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Good company to work with

Good company to work with. Their estimate was a bit higher than some other roofing companies, but I believe the materials they use are of better quality.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie Homes Teams

The sales guys were very friendly and accommodating. They found a finance company that could get a payment that we could pay. Good communication from all areas of the company.
The 7/8 man team showed up on time and were fast in completing the job in one day. They cleaned up quickly and had all the nails and scraps cleaned up. Answered all our questions and always aware of what was going on around them.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

My Erie Home Roof Installation

This team of installers was amazing. They started at 8:30 am in the morning for a full tear off and installation. By 6:30 PM they were finished. Incredible workmanship, minimal mess during tear off and very efficient during final completion of the project, same day service. Superior products, great staff and installers.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie met all their promises

Erie met all their promises, and the product/installation worked very well for us. They beat their install time and worked through the weekend to complete the job. While there were some problems, we were able to work cooperatively to manage the outcome.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great people to work with

Really glad that we decided to contract Erie Home to install our replacement roof. The salesmen came to the house as scheduled and worked out a great deal. Then committed to keeping us posted with regular status updates about materials and installation date.
They kept the date and installed in 2 days. Looks great.
Keep up the excellent work for future customers.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

High and Dry!

What a seamless, professional and thorough experience. From quote to finish. This company, created and ran by women, excelled in every area. From the presenter Kelly, who assisted in explanation and pricing, to Cassandra, who drove the work crew, I gave no notes to give. They completed the job within the parameters they outlined and there was absolutely no deviation from the work expectations. It wasn’t till afterwards that read all the negative comments but our girls provided topnotch materials, reasonable pricing and assurances of their warranties. I generally take people at their word; hopefully it will remain positive. Would definitely recommend them. Just use good logic when making your choices.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, excellent crew applying the product! One thing is, the crew wasn’t very forthcoming about beginning their workday! We managed to get through that!!!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

A brand new roof in a single day

We were impressed with the installation of our new roof by Erie Home. They performed everything that they said they would do. Erie Home showed up on time, removed the existing roof, repaired existing plywood damage, opened up the ridge vent cap, installed the new roof with new vents and ridge cap, and then cleaned up the property very well. All of this in a single day! Overall, we are very pleased with the finished product and Erie Home in general.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie Home installed a quality premium roof.

Erie Home made what can be a trying experience into a wonderful experience. We love our new roof and wrap around gutter system complete with LeafFilter gutter guards. Both roofing and gutter installation teams were professional, courteous, and worked like well oiled machines. We highly recommend Erie Home from their sales staff to their installation teams. If you're in need of a new roof, contact Erie Home. You will not be disappointed.

15 April 2026
Unprompted review

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