I purchased snowboard boots for my son for Christmas. They ended up being too small and ERIK's didn't have the next size up, so they suggested a different option. We are happy with these boots, but th... See more
Company replied
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Review summary
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Nice bike and it came with all of the manufacturer’s manuals. Bike was in very good condition but the rear derailleur cage was bent. Communications were excellent. Somehow the “new” bike showed 135... See more
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The customer service, the chat for example, is very easy to use. I like that there was package protection. The AI was surprisingly useful. Searching for products and filters were good too. Overall ver... See more
Company replied
Shipping took a bit, and fender arrived bent due to weak packaging but everything else was fine and they have sent a replacement fender.
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Company details
Written by the company
Contact info
550 Kasota Ave SE, 55114, Minneapolis, MN, United States
- 952-351-9148
- help@eriksbikeshop.com
- eriksbikeshop.com
4.4
Excellent
2k reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review!
Good Deal
The price was very reasonable and the shipping arrived sooner than scheduled. The package was exceptionally well packed and nothing was damage. Thank you, will definitely keep this store in mind for future purchases.
6 December 2025
Reply from ERIK'S Bike - Board - Ski
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Timely shipping and great price
Timely shipping and great price. Easy transaction and the product is exactly what I wanted.
5 December 2025
Reply from ERIK'S Bike - Board - Ski
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Arrived early for morning ride!
7 December 2025
Reply from ERIK'S Bike - Board - Ski
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Amazing customer service
Amazing customer service. Extremely easy exchange made on mistakenly ordered size.
7 December 2025
Reply from ERIK'S Bike - Board - Ski
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Easy order and glad that return period…
Easy order and glad that return period is extended at Christmas.
Fast shipping.
6 December 2025
Reply from ERIK'S Bike - Board - Ski
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Great service, quick delivery. Product as promised.
6 December 2025
Reply from ERIK'S Bike - Board - Ski
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I had the best deal for bike trainer…
I had the best deal for bike trainer here! Definitely recommend!
4 December 2025
Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review!
First time buying here
First time buying here, initially worried about if site is legit or not as I had the best deal. Everything came perfect — and it was fast! Absolutely recommend!
4 December 2025
Reply from ERIK'S Bike - Board - Ski
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Definitely recommend
Super fast fulfillment (like next day), good prices, item came packaged well.
6 December 2025
Reply from ERIK'S Bike - Board - Ski
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Great price and quick shipping.
3 December 2025
Reply from ERIK'S Bike - Board - Ski
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Absolutely Fabulous
Fast delivery, good communication, great pricing and helpful staff - what's not to love about Erik's Bike Shop?
5 December 2025
Reply from ERIK'S Bike - Board - Ski
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Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review!
Reply from ERIK'S Bike - Board - Ski
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Good price
Good price, excellent communication, fast shipping, would definitely recommend Erik’s
4 December 2025
Reply from ERIK'S Bike - Board - Ski
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Good communication and quick ship!
5 December 2025
Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review!
I called to verify inconsistencies in…
I called to verify inconsistencies in shipping status of items purchased, and the employee who answered my call was exceptionally friendly motivated to help and knowledgeable about the situation. I would highly recommend this company based on Customer Service, speed of shipping and pricing.
4 December 2025
Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review. Glad we were able to sort out any questions you had!
I ordered the gloves for my son as a…
I ordered the gloves for my son as a Christmas gift, which is what he wanted. He was right, he is an avid skier and biker (even in the snow) they look awesome and I know Scott will love them. The important thing is, his hands will be warm! Thank you
4 December 2025
Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review! Hope the gloves work out great for your son.
Reply from ERIK'S Bike - Board - Ski
Thanks for taking the time to leave a review!
Very disappointed- I wanted to pick my…
Very disappointed- I wanted to pick my item up instead of shipped. I got socked with $20 shipping fee. I messaged within seconds when it went to shipping vs pick up. Erik’s said they couldn’t stop it, hard to believe. I will be returning my product.
4 December 2025
Reply from ERIK'S Bike - Board - Ski
Hi, sorry to hear about the confusion with this order. It looks like it did come across as a Shipping Order instead of an In-Store Pick-Up order and unfortunately by the time you reached out, the order was already being processed by our fulfillment team so we were unable to cancel it.
If you need any further assistance with this, please reach out to webservice@eriksbikeshop.com.
Thanks, Graeme.
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