Erth Labs Reviews 

Great I am happy

They helped me with the answer right away and was very nice.

This company is a fraud. They do not answer communications, have-no listed telephone and continue to charge monthly for "subscriptions". My credit card company has stopped their charges. Avoid getting trapped.

Very friendly service . Problem not resolved but help made me feel good

Great test, too soon to tell whether or not I feel any changes

I cancelled my subscription because I don't like the coffee a month ago. Then I received another package that I didn't order and I was refused a refund. I have the product that I don't want or like and can't get a refund. that's really bad customer service.

Great customer service! Even though I was having difficulty canceling they were so helpful! I wish I didn’t have to cancel. I love the product! I’m having some financial difficulties right now and I need to cancel.

I've not received the product. Ordered and paid over 2 weeks ago. Still not even a notice of shipping,.. Very poor service!!!

Easy to oder, arrived in timely fashion.
Dissolves well. Love the taste!

Please cancel any and all pending orders I have with Erth Labs. I ordered back on August 6th and have yet to receive anything. Been.told lies from customer service that everything was fine. Order number 814415. You are no longer authorized to change my bank account. Sincerely
Charlie Mitchell

I love the taste of the coffee and texture of the coffee that dissolves completely compared to other brands of “mud coffee.” I can enjoy the benefits without compromising flavor, which I look forward to every morning. Also, there is just enough caffeine that I don’t worry about sleeping at night. All in all, after less than one week, it has been a positive experience!

One star, because it's required for the review. I placed an order early August and never received it. Customer service refuses to issue a refund and has now billed me for my second shipment. The website will not allow me to manage my subscription and I don't think emails ever reach a person.
I believe at this point this is considered theft. Contacting my bank to dispute the charges and going to attempt to get a person on the phone. That should be interesting!
0/10 recommend based on customer service. Obviously cannot comment on a product I haven't been able to try.

Erth labs charged me and I never received my order. I emailed them and never heard back in response.

The company sent product that does not taste like coffee, and I informed the company of the fact, and so far I have not been able to get assistance to resolve this situation. I have sent numerous e-mails explaining my displeasure with their product. The product tastes like creamer, but not coffee..Personally, this company is a scam. Do not make a purchase in order to avoid being scammed like I was!!!

Charged my card without my consent. Now they won't even respond to my emails or provide a refund. The product they sell is good, but customer service is abysmal.

Had an order that fell into a deep chasm! They are sending me a replacement! Awesome product with equally awesome customer service! Love it!!!!

I finally got my order, both of them, after going back and forth with management on my orders!! From a relieved customer, thank you for making things right!!😊

Worst customer service ever. Cannot get ahold of anyone to get a refund after never receiving my order. Not a reputable company! Do not order from them!

I thought i was getting 2 bags. Next thing i know here comes 2 more. So i send Customer service an email, telling them i would like to cancel any further shipments. Low and Behold here i get an email i am getting 2 more bags. So i send another email. i get a response right away. they send me a link with info that i have to put into another link. ??? why?? Why does canceling this have to be so hard. Why no phone Number???

It tastes like hot water.
I ordered my first package of Erth almost a month ago on August 12, 2026 and I still have NOT received it.
ORDER #88331