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See what reviewers are saying

Rated 5 out of 5 stars

Another wonderful purchase from Escentric. A repeat of magic balm, helping a groin strain, aches of a nana and swollen fingers. Beautifully presented and gorgeously packaged. Wonderful wax melts, lime... See more

Company replied

Rated 5 out of 5 stars

Family run small business. Produces high quality products. I’ve purchased wax melts, body butter (with & without CBD) & a face serum (with CBD). Fast delivery & wonderful customer service. Love the p... See more

Company replied

Rated 5 out of 5 stars

Ordered some lovely custom candles which arrived beautifully packaged, the smell when opening the box was absolutely divine ❤️ Great customer service, talked me through different scents depending... See more

Company replied

Rated 5 out of 5 stars

Hello , I’ve bought a range of things from this small family run business. Your guaranteed all the stock is fresh and 💯 natural ingredients. Amanda is always there to answer any queries and will gi... See more

Company replied

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty product supplier
  3. Candle shop
  4. Craft shop
  5. Gift shop

Written by the company

Hand made natural and CBD skin care in the Scottish Borders. We also hand make luxury highly fragranced home fragrance and also designer inspired perfume and aftershave. Perfect gift ideas for all occasions. Our CBD skin food range is an alternative pain relief approach and also tackle a wide range of skin issues as well as so many other benefits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful family business

Wonderful family business. Fantastic service and products.

13 March 2025
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Reply from Escentric

Thank you so much for your much appreciated 5 🌟 review. Pleased you've been happy with our goods and services so far. Much Love, Escentric Team ❤️

Rated 1 out of 5 stars

Awful Service and experience without product

I ordered my product 10 days ago and the product tracking has not shown any movement in 8 days. The company representative Kayla keeps apologizing and sympathizing without delivering. There are other manufacturers with better products and service. Don’t waist your time, unless you want to wait endlessly for a product that may or may not get delivered.

12 December 2024
Unprompted review
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Reply from Escentric

You have obviously wrote this review for the wrong company. We are UK based and no one by that name works here! Could you kindly remove your review and seek out the correct company please

Regards
Escentric.shop

Rated 5 out of 5 stars

Fabulous service

Fabulous service from Amanda. Her products are amazing. Highly recommend

3 August 2024
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Reply from Escentric

Thank you so much for your kind words and lovely review. Means the world 🥰🥰🥰

Rated 5 out of 5 stars

A+ all round!

Used twice now. A+ on products and communications a fab seller. I will be back again soon for more I do not doubt!

13 July 2024
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Reply from Escentric

Thanks so much for your lovely review. Over the moon you're happy with your order. Your feedback means the world 🥰🥰

Rated 5 out of 5 stars

Smell absolutely amazing

Smell absolutely amazing, super fast delivery and fab communication from the seller! Perfect no hassle 😊

5 July 2024
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Reply from Escentric

So pleased you're happy with your order Rachel. Thanks so much for taking the time to leave a review. Very much appreciated 🥰🥰

Rated 5 out of 5 stars

Amazing products

Amazing products! Very long lasting scent, my floors look and smell divine, as does my dog who lies on the floors. It's lovely to actually be hit with scent when entering your own house!
Great product, great packaging, great extras included too which I will be ordering, can't praise these products enough.

17 June 2024
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Reply from Escentric

Thank you so much for your kind review. Pleased you're happy with all your orders. Been an absolute pleasure. Thank you 😊

Rated 5 out of 5 stars

Fantastic products

Fantastic products, fantastic customer service, can not fault my experiance with Escentric. products highly scented and the carpet and fabric cleaner work like magic. Would recommend these products.

14 June 2024
Rated 5 out of 5 stars

Absolutely amazing products

Absolutely amazing products, very well packaged and all smell amazing. I highly recommend ordering form this wonderful company, you will not be disappointed!

23 May 2024
Rated 5 out of 5 stars

Highly recommended

Highly recommended. I'm happy with my purchase.
⭐️⭐️⭐️⭐️⭐️

5 May 2024
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Reply from Escentric

So pleased you're happy with your order. Was an absolute pleasure and thank you much for taking the time to write us a review 😊

Rated 5 out of 5 stars

Simply stunning!

Amanda always goes above and beyond when fulfilling orders, beautifully presented and outperform your expectations, the scents are stunning and long lasting.
I would happily pay more for the products as they are just sublime.

4 May 2024
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Reply from Escentric

I'm so pleased you're happy with all your purchases. Been an absolute pleasure. Thank you so much for taking the time to write this beautiful review 💕

Rated 5 out of 5 stars

Amazing value

Amazing smell carpet freshener is just wow and luv my Bee melt burner quick delivery well packaged and amazing service thank u

27 March 2024
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Reply from Escentric

So pleased you're happy Brenda and thank you so much for taking the time to review us. We love hearing how happy customers are with their purchase ❤️

Rated 5 out of 5 stars

Wow what service ordered and received…

Wow what service ordered and received by post in 2 days. Beautifully wrapped and presented.

19 March 2024
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Reply from Escentric

Thanks so much for your lovely review Ann. Pleased you're happy and thanks so much again for your order

Rated 5 out of 5 stars

Fantastic products! 5 stars!!!

Fantastic products with amazing scents, super quick delivery aswell! 5 star business x

17 March 2024
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Reply from Escentric

Aw thank you so much Christine. Pleased you're happy with all your perfumes. Thanks so much again for your order ❤️

Rated 5 out of 5 stars

Serum&Perfum

I have bought a perfume and cream from here and they were absolutely amazing. I was also kindly gifted a serum which has been the only thing to help my eczema on my face. Couldn’t recommend enough!!

15 March 2024
Unprompted review
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Reply from Escentric

So pleased to hear the serum is doing wonders for you. Some eczemas prefer cream based and other types oil based so it sounds like your skin has been liking the oil. Thanks so much for your lovely feedback Tegan 😊 🥰

Rated 5 out of 5 stars

Absolutley fantastic service

Absolutley fantastic service, the boxs are perfect, nothing is too much trouble,

10 March 2024
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Reply from Escentric

Thanks so much for your lovely review. Pleased you are happy with our service so far. We really do try our hardest to please. Your custom is very much appreciated 🥰

Rated 5 out of 5 stars

My favourite small business

My favourite small business. The quality and attention to detail in every order is always wonderful.
The scents of the aftershave and perfumes are long lasting, of the best quality and very reasonably priced.
The reed diffusers are also amazing, I’ve got the Rhubard and Plum in my bathroom and the scent is divine!
Highly Recommended 🌟

1 March 2024
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Reply from Escentric

Thank you so much for your lovely review Heather. Been an absolute pleasure. One of our most cherished customers so thank you 😊 ❤️

Rated 5 out of 5 stars

Amazing long lasting scents

Amazing long lasting scents, excellent value for money.
Quick postage.
Brilliant service.

14 February 2024
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Reply from Escentric

Thank you so much Lauren. Thank you for all your custom since we started too. Really appreciated ❤️

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