Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and w... See more
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I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... See more
Company replied
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... See more
Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... See more
Company details
Written by the company
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
Contact info
10 ANSON ROAD, 079903, Singapore, Singapore
- +447893948383
- support@esim-on.com
- esim-on.com
Hasn’t replied to negative reviews
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In my case, 5-stars = 100+%
I am in Ireland for 2 months in search of an oasis I can retire in, and my cellular service from the US kept disappearing while I was following Google directions to candidate locales, so my sister recommended trying eSIM-On, I ordered 2 different bundles and, Lo and Behold, the satellites parted and I was roaming the universe of the metaverse with impunity thanks to the expertise of Kim and Belle, support staff for eSIM-On who walked me through the set-up of eSIM-On (Belle did it TWICE over a 2-week period without losing her mind or reporting me to the authorities!).
I highly recommend it as an expert and worthwhile service for travelers with direction disorders.
Princess was very helpful and patient
Princess was very helpful and patient for someone who is very phone/ computer illiterate. Helped me install eSIM and explained how to use it
eSIM-On to the Rescue!
In Mexico on vacation and our Portuguese mobile provider is astronomically expensive out of the country. Got an e-sim from eSIM-On and because we're over 50 we had no idea what was going on. Nelle on chat was AMAZING and right there with the help we needed. Lifesaver!
Princes very very helpful
Thank you for your honesty and good…
Thank you for your honesty and good service
4 am in Iceland and the customer…
4 am in Iceland and the customer service was readily available. Patiently helped me to sort out the installation process. Props!
Connectivity issues
I had problems with connectivity in the country I travelled to but after usinf the whatsapp number, I was helped and could gain access to a local network.
I contacted the Help Centre on New…
I contacted the Help Centre on New Year's Day through the Chat and they (Paul) was very quick to sort out my query. I haven't travelled yet, so can't comment on usability yet, but if their customer service is anything to go by, I have no worries at all.
Great customer service
Great customer service - agent gave me step by step instructions, I'm a first time user.
Excellent Customer Service
I am a solo female traveler currently in South America and eSIM has helped me so much with feeling safe, finding my way around, and staying in communication with friends and family. I recently had a problem installing my eSIM for Argentina and a person from eSIM very patiently helped me reinstall it on my phone, not only saving me money but also ensuring my travels will be safe. I’m very impressed at the ease of this company and their dedication to customer service. Many thanks!
Excellent great response
Excellent great response
Very useful and works !!!
The Golden Princess
Princess was very helpful to walk me thru the installation process of the eSIM. She was very happy to answer any questions I had about activating the eSIM and stay on with me for an hour to troubleshoot and ensure the eSIM works properly. Princess is very professional and knowledge.
Thank You so much Princess! 🤩
Had a few problems initially but the…
Had a few problems initially but the response was efficient and great. Got sim working again.
So easy to use
So easy to use, customer service is absolutely 5 star!
Excellent customer service.very helpful…
Excellent customer service.very helpful staff and the instructions is easy to follow..thanks a lot princess your a star 🌟
Great services
The customer service is really responsive and kind. Also the prices for their plans are quite affordable as well, when you compare them to the absurd prices you pay at your own provider when you’re far away from home. They offer excellent guidance for activating your e-sim. It was an easy process to get up and running.
Super helpful 🌟🌟🌟🌟🌟🌟🌟🌟
Quick and effective reply
Contacted esim-ON customer support by WhatsApp and within a minute got a reply and property guided by Kim to solve my issue. Great service.
Thanks
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