eSIM-On Reviews 295

Excellent, quick and easy to understand assistance. My data wasn’t working and managed to get it to work within 10-15 minutes.

Great service. I had a slight issue and they came back to me within seconds and solved it. Thank you!

I made a purchase and haven’t received the email yet. The operator assistant was great help. They sent me a QR code to scan and assisted step by step until it was active on my phone. Wonderful experience

Super helpful Nelle, amazing, great serivce.

Prompt, concise and friendly assistance

The issue I had with my eSim was sorted out very quickly and efficiently by Paul at Customer Support. I would recommend eSim to everyone!

Great help with setting up everything via online chat. Everything works perfect.

Just amazing response. Didn’t purchase a top up for France, contacted via WhatsApp and was guided step by step to add on, activate and ensure all smooth service. Pretty amazing as we don’t get this service so quick with any troubleshooting steps. Just amazing service

If the national mobile operators would be half the competent of those people would be a success. It is incredible to see how inefficient can be Vodafone and how efficient can be those guys of e-sim

Bought esim but had problems to get it working. Their helpdesk was very helpful and managed to get it working. Great service.

the fastest way to get your Esim and even when u face issue while purchasing the bundle for sure the admin will be really happy to assist you they are all kind and super fast respond!

The best travel experience that I’ve had with multiple changes. The operator kaycee who is such nice and patient and experienced working staff during the conversation online. As much as you need to sort out the eSIM connection issues such reassuring. I will definitely keep in touch with this service for future of travels…

Amazing customer service and make a technical product very easy to use … had 2 issues down to my stupidity and both dealt with professionalism and speedy via whatsapp

While traveling internationally I purchased an eSIM which didn’t work and took 4hrs to get any response from customer who said it would take an additional 24hrs to get it to work. That’s when I found eSIM-ON and I was able to get online and working within LITERAL minutes! The customer service rep Jerald walked me through all the steps via whatsapp and was super helpful, polite and quick to respond.
Definitely recommend!

I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it all sorted, step by step. He also calmed down my anxiety about re-entering my bundle territory. Beautiful service!!

I am a lone female traveler and every time I’ve experienced issues with connecting to the world the team at e-sim have been amazing. Guiding me through the set up of my phone to ensure I remain connected with family and friends.

I was wanting to get an eSIM For my trip to Europe. I went on eSIM-on.com And Nelle Navigated me through the process of getting my eSIM She was very very helpful and I got it done effortlessly. Thank you very much.

Fabulous customer service and great product. Worked exactly as they said it would