eSIM.me Reviews 360

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

What a most frustrating waste of time. Paid and downloaded 3 profiles from different suppliers. None of the worked. On the final attempt the card seemed to install could be configured for the data an... See more

Company replied

Rated 5 out of 5 stars

I was somewhat sceptical as I had an Android phone and wasn't sure if it would really work. However I persisted and downloaded the app and entered details of my phone model and make etc and found it... See more

Company replied

Rated 1 out of 5 stars

Product did not perform as expected in fact couldn't get it to work even after calling support. Support staff was rude and condescending. Good idea for double sim phone but ultimately was more expensi... See more

Company replied

Rated 1 out of 5 stars

Very disappointed – No support since May > I purchased an esim.me card and initially it worked fine. But since May, my eSIM profiles have disappeared, and I can no longer recover the... See more

Company details

  1. Telecommunications service provider

Written by the company

Meet the Card that delivers eSIM to your smartphone. Download & Manage eSIM profiles Store up to 15 eSIM profiles per eSIM.me Card on your smartphone and use them instantly on any device with a SIM card slot. Upgrade your Device with eSIM.me It's as easy as inserting a SIM Card. Provide new capabilities to your smartphone Combine the advantages of eSIM technology with the flexibility of the removable eSIM.me card


Contact info

2.9

Average

TrustScore 3 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Works great in my HP EliteBook 755 G5

Works great in my HP EliteBook 755 G5 laptop that has a GSM card in it.
See all the carrier's available in the area using Windows 11.

12 October 2023
Unprompted review
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Reply from eSIM.me

AMAZING !!! The eSIM.me Card woking inside a Windows 11 Laptop !! Thank you very much for sharing your experience and rating us with a 5* Star Review :)

Rated 1 out of 5 stars

Product did not perform as expected in…

Product did not perform as expected in fact couldn't get it to work even after calling support. Support staff was rude and condescending. Good idea for double sim phone but ultimately was more expensive and frustrating than it was worth. I went back to buying sim cards as needed.

26 October 2023
Unprompted review
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Reply from eSIM.me

Hello Paul,

our support is just like the forest.

The same tone of the voice you scream inside, you will get back.

Treat people the way you want to be treated.

If you provide us your order number we can look into the matter for you.

Thank you very much,
Your eSIM.me Team

Rated 5 out of 5 stars

Very useful when spending just a week…

Very useful when spending just a week in Vietnam and couldn't buy a physical SIM on arrival.
Perfect 👍

3 December 2023
Unprompted review
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Reply from eSIM.me

Thank you for sharing your positive experience with eSIM.me while traveling to Vietnam ! Thank you for your 5* Star Review :)

Rated 4 out of 5 stars

eSIM.me works, app needs work

eSIM.me works on Samsung Galaxy A13 and Poco M3 Pro. It's cheaper than buying the more expensive phones with built-in eSIMs. The app sometimes gets stuck and then I have to re-install it again. Also, the tricky part is putting in the correct name, APN. Support centre is very responsive. I would buy eSIM.me again.

1 November 2023
Unprompted review
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Reply from eSIM.me

Hello Lee,
we improve the eSIM.me APP continuously and hope to see your 5th star in the future :)

Thank you,
Your eSIM.me Team

Rated 5 out of 5 stars

Works perfectly with a Galaxy A22

I have a Samsung Galaxy A22 with two sim card slot. I use my eSIM.me in the second slot twice and I bought à third party esim for data in Côte d'Ivoire and it worked perfectly

5 November 2023
Unprompted review
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Reply from eSIM.me

Perfect ! Thank you for sharing your positive experience with eSIM.me in Ivory Coast and for your 5* Star Review :)

Rated 5 out of 5 stars

It works flawlessly

The sim card arrived quite quickly. I've never had issues with it, have been using for around 6 months and can recommend it.

3 August 2023
Unprompted review
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Reply from eSIM.me

SUPER ! Thank you very much for your 5* Star Review :)

Rated 5 out of 5 stars

eSim - An EXCELLENT solution

I thought after a more than one year user experience and reading some negative comments it'sworthwhile to give my personal feedback.
I am living in South East asia and have ordered the eSim in Germany in 2022. Initially I had a problem to get the eSim connected to my mobile carrier, so I contacted the eSim support team. They where extremely helpful and offered me different ways to try to solve the issue. They didn't give up and the problem was solved. It had to do with the way my mobile phone carrier operated the eSim so the eSim team analyzed it carefully, figured it out and updated the Software. It then worked perfectly fine and I am using it now for the last 1 1/2 years without any issue at all. ZERO. Very very happy. I had no problem adding a second eSim mobile number from a mobile operator in Europe. Also working extremely well without any issue. So I can now use my phone with 2 eSim numbers and even more if I want.
I can only highly recommend the eSim. It's a fantastic solution for any phone which does not have a build in eSim. Even better if I want to change my phone I just take out the eSim card, plug it into my new phone and it seamlessly works. No need to look for an eSim enabled phone. Fantastic. I would like to applaude the eSim team for this highly innovative solution for a complex issue which needs to cater for all different mobile operators in this world. Thanks, well done.
PS: I do not understand the negative remarks. If you have an issue, the eSim team is very helpful, capable and professional to solve your problem. The only thing you need to have is some patience and work with them. They will solve your issue, I am convinced. Just give them the patience and time and your input. This is based on my personal experience and eSim's professional problem solving approach.

27 December 2023
Unprompted review
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Reply from eSIM.me

Very insightful Review! Thank you for taking the time to go into such detail. Our Team is very pleased and happy :D

Rated 4 out of 5 stars

I used eSIM solution with my XIAOMI

I used eSIM solution with my non-esim-based mobile.
This solution worked perfectly.
I mainly use this solution when I travel (eg. in US and Canada).
In Europe, I don't need several (e)SIM cards. My national one is enough.

1 August 2023
Unprompted review
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Reply from eSIM.me

Thank you !

Rated 5 out of 5 stars

These guys made a revolution

These guys made a revolution! Honestly it's more than a clever use of technology: it is defying the telecom monopolies and bringing inexpensive communication to the masses. I now have full esim capabilities on my old Android phone, and moreover, once the profile is installed, the sim card literally works in any other phone, including iphones and old keypad devices. Lots of love! Keep it up!

27 December 2023
Unprompted review
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Reply from eSIM.me

We LOVE this Review :)

Thank you from the bottom of our heart !

Rated 5 out of 5 stars

OnePlus 9 pro using eSim.me

I own a OnePlus 9 pro and travelling to different countries for business purposes made the eSim.me the perfect solution during 2023.
Easy to use and easy to top up multiple SIM types.
Perfect,
Well done all at eSim.me.

27 December 2023
Unprompted review
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Reply from eSIM.me

Thank you for your 5* Star review from out Team :)

Rated 5 out of 5 stars

Good signal

Good signal. Wonderful recovery . High quality .

27 December 2023
Unprompted review
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Reply from eSIM.me

GREAT ! Thank you for your 5* Star Review :)

Rated 5 out of 5 stars

Works perfectly for me

Works perfectly for me. I have 2 eSIM.me cards already and both work great.
Works in all the phones I've put the card in - including Samsung A70, Samsung A51, Motorola G 5G Plus, Xiaomi Redmi Note8 Pro, Google Pixel 3, iPhone 13 mini (in the physical SIM slot, of course). I believe it would work in any phone I try it in.
I believe people who are having issues don't fully comprehend the methodolgy of how to use it, including installing the eSIM.me app on one phone (at least), then downloading and configuring the eSIM code received from the provider, and making sure to activate it. Once done, it should work without issue on any phone you put it in (assuming the phone has the correct frequencies for the provider you chose).

Thank you eSIM.me for making such a great and useful product!

26 December 2023
Unprompted review
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Reply from eSIM.me

You are a power user :)

Thank you very much for your insightful review.

Indeed it is important for users to spleen some time to read and understand have eSIM.me works and ask our support if there are any questions.
Patience is also important as the sim slots are slow and sensitive.

Thank you for your wonderful 5* Star Review :)

Rated 5 out of 5 stars

Satisfied

I have been using eSIM.me for more than a year on a non-ESim-phone. I took a different SIM itself (BNESIM) for Europ and up to now it worked fine.
IT's not used for phoning but just data.
I'm satisfied.

27 December 2023
Unprompted review
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Reply from eSIM.me

Thank you for sharing your experience with eSIM.me Dirk :)

To clarify, eSIM.me is service agnostic, thus if you install an eSIM profile that supports Calls and Text, you will be able to use Voice calls and text too :)

Many users install their main mobile operator's eSIM and use with eSIM.me on their daily use phone :)

Rated 5 out of 5 stars

I have purchased eSIM me sim card from…

I have purchased eSIM me sim card from their website. I want to say they did the best solution ever happened to help you activate and use any eSIM line with any device is not built with eSIM. Now me and my friends are using this eSIM me sim card more than 6 months without any issues.

15 May 2023
Unprompted review
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Reply from eSIM.me

Wonderful! Thank you for sharing your and your friend's experience with a 5* Star Review :)

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