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eSIMCircle Reviews 10

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TrustScore 4 out of 5

4.1

Telecommunications service provider
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Company details

  1. Telecommunications service provider

Written by the company

eSIMCircle offers reliable data connectivity for travelers in over 150 countries and regions. With the added convenience of a top-up feature, customers can easily extend their data when needed. Whether you're a tourist, digital nomad, or business traveler, our eSIM solutions keep you connected - no physical SIM cards, no unexpected roaming charges.

Contact info

4.1

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’m usually skeptical about buying SIMs…

I’m usually skeptical about buying SIMs online, but eSimCircle nailed it. The delivery was instant, and the support team was incredibly welcoming when I had a quick question. If you want a fast connection without the headache, this is the spot. Thanks again!

3 March 2026
Unprompted review
eSIMCircle logo

Reply from eSIMCircle

Hi LDT,

Thank you for taking the time to leave us such a positive review on Trustpilot! We’re delighted to know that you’re satisfied with your experience. Your support encourages us to keep delivering reliable and convenient eSIM solutions for travelers like you.

We look forward to serving you again on your next trip!

Best regards,

eSIMCircle Team

Rated 5 out of 5 stars

I’ll be honest

I’ll be honest, I was super suspicious at first because the price for a Japan plan seemed too good to be true. I kept waiting for the catch, but once I landed in Narita and scanned the QR code, it connected instantly.

1 March 2026
Unprompted review
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Reply from eSIMCircle

Thank you for your kind review! 😊

We’re delighted to hear that your experience with eSIMCircle was smooth and reliable. It means a lot to us that we could help keep you connected during your travels.

We look forward to supporting your next trip!

Best regards,
eSIMCircle Team

Rated 5 out of 5 stars

My experience

I really like their support team. They're so nice and helpful.

1 February 2026
Unprompted review
eSIMCircle logo

Reply from eSIMCircle

Thank you for choosing eSIMCircle and for sharing your experience!

We’re glad the setup and connection worked well for you. Your feedback motivates our team to keep improving and providing seamless connectivity for travelers worldwide.

Best regards,
eSIMCircle Team

Rated 5 out of 5 stars

Great experience with eSIMCircle

Great experience with eSIMCircle! The activation process was super fast and easy, and the connection worked perfectly during my trip. No need to deal with physical SIM cards which made everything much more convenient. The data speed was stable and reliable as well. Highly recommend eSIMCircle for anyone who needs a simple and trustworthy eSIM service!

1 March 2026
Unprompted review
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Reply from eSIMCircle

We truly appreciate your support and positive feedback! 🌍

It’s great to know our eSIM helped make your journey easier. We hope to keep you connected on many more adventures ahead.

Best regards,
eSIMCircle Team

Rated 1 out of 5 stars

Poor performance in Caribbean

Bought TWO esims for the Caribbean cruise. Worked the first day and that was it. Spent £20 on ship’s WiFi to be able to contact esimcircle and then eventually got two new ones that weren’t that much better. Worked in one island but then not another and all of them were allegedly covered by the eSIM

12 February 2026
Unprompted review
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Reply from eSIMCircle

Thank you for your feedback, and we’re truly sorry for the experience you had during your trip.

We understand that the eSIM did not work properly in Puerto Rico, and we apologize for the inconvenience this caused.

However, based on the usage data from our system, we noticed that after leaving Puerto Rico, both of your original Caribbean eSIMs continued to be used and were eventually fully consumed, which indicates that they were working on the other islands during your cruise.

In addition, the two replacement eSIMs we provided also showed data usage, suggesting they were functioning in other covered destinations as well.

We are currently working with our network partners in Puerto Rico to investigate and resolve the issue there. As a gesture of apology, we also provided you with a discount code for future orders.

We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a smoother experience on your next trip.

Rated 5 out of 5 stars

Great product

Easy purchase, good price and easy install.
Works great calling local and US numbers.

Please make sure the price sticker doesn’t cover the installation instructions.

8 March 2026
Unprompted review
eSIMCircle logo

Reply from eSIMCircle

Hi,

Thank you for taking the time to leave us such a positive review on Trustpilot! We’re delighted to know that you’re satisfied with your experience. Your support encourages us to keep delivering reliable and convenient eSIM solutions for travelers like you.

We look forward to serving you again on your next trip!

Best regards,

eSIMCircle Team

Rated 5 out of 5 stars

Quick Help via WhatsApp Support

Had issues activating Thailand eSIM on my iPhone 11. Email was a bit slow, but WhatsApp support was fast and super helpful. Got my issue sorted quickly once I messaged them there.

25 July 2025
Unprompted review
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Reply from eSIMCircle

Hi Lynn,

Thank you for your feedback! We're glad to hear our WhatsApp support was helpful. Our team is currently able to respond faster via WhatsApp, but we're actively working on improving our email response time as well. We appreciate your understanding and support!

Best regards,
eSIMCircle Team

Rated 5 out of 5 stars

Great customer support!

The team at eSIMCircle was quick to respond and very helpful throughout the setup process. Highly recommend!

28 July 2025
Unprompted review
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Reply from eSIMCircle

Hi Brian,

Thank you so much for your kind words! We're really glad to hear that our support team was able to assist you smoothly. Your satisfaction is very important to us, and it means a lot to know we’re meeting your expectations.

Safe travels, and we’re always here if you need anything in the future!

Best regards,
eSIMCircle Team

Rated 5 out of 5 stars

Smooth, hassle-free experience - highly recommend!

I used eSIMCircle for a recent overseas trip and was genuinely impressed. The purchasing process was quick and straightforward, and the eSIM activated without a hitch. Reliable data, clear setup instructions, and no unexpected issues. It just worked - which is exactly what you want when traveling. Would absolutely use them again.

1 July 2025
Unprompted review
eSIMCircle logo

Reply from eSIMCircle

Hi Quy,

Thank you for taking the time to leave us such a positive review on Trustpilot! We’re delighted to know that you’re satisfied with your experience. Your support encourages us to keep delivering reliable and convenient eSIM solutions for travelers like you.

We look forward to serving you again on your next trip!

Best regards,

The eSIMCircle Team

Rated 5 out of 5 stars

Super easy and worked right away

Honestly, I was a little skeptical about trying an eSIM for the first time, but eSIMCircle made it really simple. The instructions were clear and I got my eSIM working on my phone in less than 10 minutes. Used it for a trip to Europe and had no issues with data or coverage. I also emailed support once (just to double-check something) and they replied within minutes, which was awesome. Way better than messing with local SIM cards. Would use again!

20 July 2025
Unprompted review
eSIMCircle logo

Reply from eSIMCircle

Hi Nguyen,
Thank you so much for your kind review on Trustpilot! We truly appreciate your support and are glad to hear you had a great experience with eSIMCircle. Your feedback means a lot to our team and helps us continue improving our service.

If you ever need assistance in the future, don’t hesitate to reach out. Safe travels and stay connected!

Warm regards,
The eSIMCircle Team

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