Eskuta Reviews 

I received my bike and looks great. Mike who delivered the bike was fantastic and talked me through it all. I ordered my bike with Sam and the was great customer service. I had all my questions answered and was kept up to date by email and phone calls on when the bike would be delivered. Only thing I would say is that it would be nice if you was told when ordering the bike that you could take out yearly maintenance on bike when you order bike . I was was not aware of this. But is a fantastic bike and great customer service

The bike itself is great but i was not told much about how long it would take, at first i was told 4 to 6 weeks but nearly 2 months waiting for the bike, had to contact you about everything from the transactions to even getting the receipt, but overall fantastic bike, one of my favourites to use around London, perfect to save money on transportation every year, think more people should get eskuta as a bike to save them money and cut costs on petrol and fuel. I have yet to find any issues with the bike but i would like more information when getting the bike about why the key isn't the thing that turns the bike on but rather its with the remote, plus include more information for future clients as some might not know what to do.

Love the bike! Customer service was really great. Only issue was that delivery took longer than the stated 4-6 weeks

Very much leased with my x 2 Eskutas, great service went above and beyond for me very helpful and friendly . 10/10 Eskuta 👌💪💯

I ordered my Eskuta yesterday and wanted to make some additions and alterations to the order. I had an online conversation with Michael who was extremely helpful. He answered my queries promptly and sorted everything really quickly - what a refreshing experience!

What a great bike, looks good feels great and no effort to ride. I've not been off it since i got it. We'll done Eskuta. ❤️

After speaking with Michael. We've now had a talk and all issues have been resolved. Now had the order expedited and should now be with me within 10 mins. As well as a discount just for having to put up with the delays. Thank you Michael for sorting me out

Could not be happier with the ebike.
Gets me to work quickly and it couldn't be easier to use!

Highly recommended!

I am delighted with this purchase. The whole team could not have been more helpful and I am looking forward to many miles of eco-friendly travel!

Ive had my bike just over a week now and omg it makes travel so much easier than waiting for buses to go to and from work ive cut my travel time by nearly half i would deffo recommend this product to anyone who asks about it... yea only one downside is you have to wait for the bike to be made but after the wait you will be surprised! Love this bike so much

Sara, Micheal, and the rest of the team at E-Skuta always go above and beyond, exceeding customer expectations. I initially placed a order with Sara, who was kind, patient and answered any questions I had about the product. Production and delivery can take around six weeks - but it’s well worth the wait.

I work for Just Eat, and I have been looking for something that can help me with delivery work. I want something that has a positive impact on the environment, cost effective and has a huge range. The E-Skuta SX250 has a 50 mile range so I purchased an additional battery to double the range.

The product is due to arrive Wednesday, I’ll be making a review on my YouTube channel and updating trustpilot accordingly with my experience.

Very pleased with their quality of the scooters provided they have good battery health and are very reliable.

Would recommend 100%

I took delivery of my Voyager today and quickly assembled it. Being a 6'1" tall 21stone man I was dubious as to whether the electric motor would be effective. I got a very pleasant surprise and can say in all honesty this was not the case. The bike is fabulous at everything. I headed for a steep hill I would struggle to walk up and the cycle performed way beyond my expectations. Well done Eskute..

Latisha was particularly helpful throughout my dealings with Eskuta, getting things sent out ASAP which was much appreciated! Also shout out to Danny! Thank you so much guys, keep up the great work

Great bikes, great cost, great service.

What a fantastic product the Eskuta 250d is for my business. I put in a order and received my bike before the estimated lead time. I was updated by email and calls throughout this stage. Excellent customer service from Sara and the customer team at Eskuta. I was so impress with the bike and service ended up ordering another. They look very good outside the shop eye-catching👌.
Thank you Sara an the Eskuta team.

I was a bit dubious about buying from abroad but after seeing the reviews I took the plunge.When the bike came i was very impressed the way it was packed..well protected.The bike is solid and a great ride.I had a slight problem with the free whell bracket which was quickly resolved to my satisfaction.Great customer service and after care will definitely recommend this company.

My bike delivered November 2020 SX250

I have had issues with my bike since delivery which has taken some time to resolve. I will leave it at that. I will say that the Company Directors do their utmost to make the customer happy, answering questions and trying to resolve issues. They do need to improve with engineers able to interact with the customer more.

I would suggest that you take out a maintenance contract with them at the same time. I wish I had from the start. I took a maintenance contract out a couple of weeks ago and they carried out the first service and then cancelled it following this review claiming that you can only have a maintenance contract at the same time as buying the bike! Kacey deserves credit because she is as helpful as she can be and communicates well seeking out answers.

The bike itself is of a reasonable construction though not scrape proof. Mileage, I get around maybe 25 miles but I don’t let it go below 3 bars. Fabulous lights, suspension. Makes me feel safe because I have indicators and mirrors.

You need an excellent bike shop close by for repairs although they will have to get instructions from Eskuta which can be slow. They won’t be happy with the bike being fixed by others though, they just criticise even though my bike shop have 20 years experience.

Please Eskuta, put some self help guides, videos online for customers to use. They aren’t open at the weekend for advice so these guides are even more essential.

Update

Latest charger took 7 hours to charge my battery, run out of charge after 21 miles.

Eskuta are aware that I will be seeking a refund. The other reviews are probably from business customers.

Sorry Eskuta but I won’t accept your personal attacks on me.

Great deffo recommend and my scooter like santa had been up 6 am and out😂