It has been a month since my dental procedure (28 crowns), and I feel great. I want to thank the team at Esnan Clinic in Vadi Istanbul for their exceptional service and in particular Dr. Caner, he tr... See more
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Smile for Everyone.
Esnan Dental Clinics is a multi-specialty dental healthcare group based in Istanbul, Türkiye, serving local and international patients through five clinics across the city. Since 2007, Esnan has focused on providing transparent, patient-centred dental care—from diagnosis and personalised treatment planning to clinical treatment, in-house digital laboratory production, and aftercare.
Our services include dental implants, zirconia crowns, veneers, aesthetic dentistry, full-mouth rehabilitation, orthodontics, periodontology, endodontics, paediatric dentistry, oral and maxillofacial surgery, and treatments under sedation or general anaesthesia where clinically appropriate. Every treatment plan is prepared individually following professional consultation and diagnostic evaluation.
For international patients, Esnan provides communication in nine languages, digital pre-consultation support, appointment and treatment coordination, and clear information before travelling to Istanbul. Patients are informed about their treatment options, planned procedures, expected timelines, costs, and aftercare responsibilities before making a treatment decision.
Esnan reports having served more than 1.2 million patients since 2007 and maintains a documented patient satisfaction rate of 99.2%. Eligible treatments are supported by a five-year treatment guarantee, subject to clinical eligibility and the applicable written guarantee terms.
International Accreditation, Quality and Industry Recognition
JCI Accreditation Verification
Joint Commission International (JCI) Accreditation
Esnan Dental Clinics – Skyland is listed in Joint Commission International’s
official directory of accredited organisations under the Ambulatory Care
Program in Türkiye. JCI’s Ambulatory Care Accreditation Program evaluates
healthcare organisations, including dental facilities, against international
standards relating to patient safety, quality improvement, clinical
processes, organisational management, and continuous performance
improvement.
Temos Accreditation Verification
TEMOS Excellence in Dental Tourism
Esnan Dental Clinics – Skyland achieved Temos International accreditation
following a comprehensive on-site assessment and completed the accreditation
process with the highest possible score.
Straumann Group Highest Volume Clinic in Türkiye
In 2025, Straumann Group recognised Esnan Dental Clinics as the Highest
Volume Clinic in Türkiye, with more than 15,000 Straumann Group implant
solutions.
Amann Girrbach First Diamond Partner Clinic and Laboratory
In 2026, Esnan Dental Clinics and Esnan Digital Laboratory became Amann
Girrbach’s first Diamond Partner Clinic and Laboratory, reflecting Esnan’s
investment in integrated digital dentistry, in-house CAD/CAM production,
professional training, and consistent clinic–laboratory workflows.
At Esnan Dental Clinics, we combine clinical experience, digital technology, hygiene standards, and human care to help patients feel informed, safe, and supported throughout their dental treatment journey.
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Written by the company

Written guarantee terms and structured aftercare for eligible dental treatments.

Ayazağa Mahallesi Azerbaycan Caddesi Skyland İstanbul D Blok 4 No'lu Giriş No:333 Atrium B - Kat3, 34415, İstanbul, Turkey

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The staff were really friendly and that made a huge impact with me. It was also great to see that they had staff who could translate for you if needed, if for example if there were any technical things needed to be discussed.
The facilities themselves were also the most amazing that I have ever seen. Just out of this world!!

Reply from Esnan Dental Clinics
Very professional personnel, very polite, excellent service.

Reply from Esnan Dental Clinics
Esnan was fantastic in their customer support, guided team translator and also their transport team all working in an efficient timely manner to keep you safe and on time..
I found the only service professionally done was their individual implants which i found fantastic in their excellence of workmanship but then again it still might be a little early to give this accreditation but for now I certainly will.
I would not recommend root canals or crowns..only depending on who does them (as I went twice) and while being there you might find yourself a little uncomfortable being a foreigner around unskilled young rude staff but don’t take it too personal even though they will make you feel unwanted being so judgemental…so make sure you request and surround yourself with mature skillled professionals, even though it might cost you a little more..
I found their root canals to be ineffective as they did not commit to the process in a timely efficient manner and did not seem to care at all and rushing as this can obviously lead to a failed root canals which it did.
They are quick to respond to any related questions while you are there (part of their aftercare) but can’t guarantee anything else..
They are reasonably priced . Being at their Skyland practise which was pretty much brand new and very stylish, I would go with their first recommendation while you’re there as they seem to be professsional in their advice..and recommend the obvious which you might not follow through with.
I had a couple of teeth here that dentists did not want to touch and had a high risk of losing them but I took the chance with esnan and I was so proud of them on the first trip that as they completed it with compliments …My second trip was awful and so was the service as there were a lot of mistakes with the treatment. I probably would not go there again unless i was sure with the staff ..
I highly recommend Mohammed Rashed being my assistant ,my periodontist Ohan and of course the brunette girls upstairs for the professionalism and skills, also the managers for their consults …and the bar staff for their generous hospitality..

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
I had all my teeth extracted, and I was sent back to the hotel with only three sterile gauze pads.
Around midnight, I experienced severe bleeding, and my wife had to take a taxi through Istanbul in the middle of the night searching for an open pharmacy to buy more sterile gauze.
In the end, we also had to pay an additional 70 USD to the hotel because the bed sheets became soaked with blood.
The medical team also miscalculated the treatment timeline for my wife by two days. They attempted to charge us for these extra days, which added unnecessary stress to an already difficult situation. On the final day, they gave us an appointment at 3 p.m. but asked us to check out of the hotel at 11 a.m. and wait with our luggage in the clinic.
These last-day arrangements created additional discomfort and pressure that we did not expect from a professional team.
However, the medical team itself performed well; the hospitality and logistics team, on the other hand, needs more training.
Out of respect for the doctors, I did not make this review public,
but we went through very stressful and difficult days during the treatment.
Thanks
Bahram

Reply from Esnan Dental Clinics
The courteous and professional medical treatment and the excellent customer service afforded me during my stay in Istanbul. I can honestly say that I have not experienced this high level of care in the USA.

Reply from Esnan Dental Clinics
Dreadful experience, no communication with customers, promise a time and don't bother telling you if its late or you cant be fitted in. Waited 3 hours yesterday and a further hour today. This was the most expensive quote I received. I thought id get a high level of service for the price, definitely not the case. Save your money and go cheaper. It's all the same, however Cannon and Sewwal were angels.

Reply from Esnan Dental Clinics
The biggest problem that your staff lost any interest to the patient after the patient paid money. The relationship was changed after payment. And also noone of staff want to try to sort out small teath problem and provide any information after payment. I begged to claen my teeth and have a look a potential problem teath (at this moment I have a problem with it). Why I should begged for any service? I pay money for it
My wife was done one teath twice and noone was successful. She still has problem with it. Yes, she could visit clinic and sort out it again as free but it is not easy and not free to visit clinic which locates abroad.
Another problem with poor communication, their level of English not enough to communicate freely.
Probably that kind of service is acceptable for people from countries where there is no dental service at all. We had much better level of service for that sum of money. It possible that next we will choose Moldova for medical treatment.
So, we are not satisfied with service was provided for us by clinic

Reply from Esnan Dental Clinics
We had a great experience. Very professional staff. Clean and sterile environment. We recommend Esnan clinic to multiple people

Reply from Esnan Dental Clinics
Came to Esnan from USA and can't be happier with my results. I was miserable for 10 years with dentures, Esnan gave me the confidence I lost many years ago! My visit was
The first time I had traveled Internationally and I am so happy it was with Esnan! The staff was wonderful and very patient with me(needles!) Thank you Esnan you will be seeing many of my family members soon!

Reply from Esnan Dental Clinics
Everything about the experience was First Class. Very professional. Fantastic value.

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
I had already sent my review as soon as the treatment was finished. I was very pleased with the Dental Surgeon, the Doctors and translators not to mention Tuba, my contact, who has been excellent all the times I have attended the clinic

Reply from Esnan Dental Clinics
This people is awesome. Thank you for your work, dedication, and care. It was a pleasure to be in your hands, and I’m very happy with the decision I made.”

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
I've been orthodontics treatment with Dt. Öznur Özçetin and her assistant Zehra Kamacı since December 2025 at Esnan Beylikdüzü. They are amazing team. Kind, patient, knowledgeable, coordinated. I'm very happy meet to them. Truly suggest who want to orthodontics treatment but have doubt. Dt. Öznur is a realy professional and she explains what will happen realistic perspective and spesificly. Also very kind and coordinated all workers of Beylikdüzü location's. Overall they are organized have clear and easy communication and clean dental clinic.

Reply from Esnan Dental Clinics
I am really pleased with Esnan Clinics, i have been coming to this place for several years now for my teeth treatment. This year i got to meet dr Cihat Önder amd his assistant Deniz which were great. I am really happy amd greatful with their profesionalism. I deffinitly recommend them !!!

Reply from Esnan Dental Clinics
Excellent clinic great team of experts. I visited the clinic from 25-30 of November 24.i was solo but I felt a warm welcome and a support since beginning from Mr Mugdesem, to Doctors Ercan Emrem and M. Bilal Alkan and thiers assistants, all perfect. One year later I have no complaints. Well done congratulations and all best. Cheers

Reply from Esnan Dental Clinics
I am very satisfied with my visit to esnan clinic. My doctor dr duygu and her assistant hafize were very attentive with me. I am so happy about my outcome they explained everything to me every step of the way and made me feel at ease. Also my translator Soundous made me feel very confident because she speaks very well English and is very reassuring, calm and patient and positive. Dr Selin who did my root canal did it perfectly considering my teeth was very damaged. I am so appreciative of Esnan’s welcoming service and the most professional and amazing work.

Reply from Esnan Dental Clinics
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