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Esnan Dental Clinics Reviews 

490
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and attentive care, making them feel comfortable and well-looked after throughout their treatment. Many highlight the exceptional service, noting smooth procedures, efficient processes, and high-quality dental work that often exceeds expectations. People appreciate the comprehensive support, from initial consultations to the final results, leading to great satisfaction and beautiful smiles. However, some customers also noted issues with communication, including language barriers and a lack of responsiveness to concerns. A few other people also felt that logistical arrangements and aftercare support could be improved, with some experiencing discomfort or needing to seek additional help post-treatment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as exceptional,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the high... See more

Location

Reviewers mention ambiguous feedback about location, with many praising Istanbul as a destination for dental... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding customer experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a month since my dental procedure (28 crowns), and I feel great. I want to thank the team at Esnan Clinic in Vadi Istanbul for their exceptional service and in particular Dr. Caner, he tr... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with Esnan Dental Clinics after completing the first stage of my treatment. From day one, the team was attentive, professional, and genuinely caring. Everything was well‑o... See more

Company replied

Rated 5 out of 5 stars

The customer service is very good and polite. I was met by your attendant and escorted inside to a very nice dentist and a clean environment. There is also space to use your laptop in the much-... See more

Company replied

Rated 5 out of 5 stars

I am Alec, from US, NY. It’s hard to say short about ESNAN Dental. It is unprecedented skills of doctors and superior quality I have never seen at any other places. Just equipment alone is like in... See more

Company replied


Company details

  1. Dental clinic
  2. Cosmetic Dentist
  3. Dental Laboratory
  4. Dentist
  5. Denture Care Centre
  6. Clinic

About Esnan Dental Clinics

Written by the company

Esnan Dental Clinics Skyland in Istanbul, Türkiye

Smile for Everyone.

Esnan Dental Clinics is a multi-specialty dental healthcare group based in Istanbul, Türkiye, serving local and international patients through five clinics across the city. Since 2007, Esnan has focused on providing transparent, patient-centred dental care—from diagnosis and personalised treatment planning to clinical treatment, in-house digital laboratory production, and aftercare.

Our services include dental implants, zirconia crowns, veneers, aesthetic dentistry, full-mouth rehabilitation, orthodontics, periodontology, endodontics, paediatric dentistry, oral and maxillofacial surgery, and treatments under sedation or general anaesthesia where clinically appropriate. Every treatment plan is prepared individually following professional consultation and diagnostic evaluation.

For international patients, Esnan provides communication in nine languages, digital pre-consultation support, appointment and treatment coordination, and clear information before travelling to Istanbul. Patients are informed about their treatment options, planned procedures, expected timelines, costs, and aftercare responsibilities before making a treatment decision.

Esnan reports having served more than 1.2 million patients since 2007 and maintains a documented patient satisfaction rate of 99.2%. Eligible treatments are supported by a five-year treatment guarantee, subject to clinical eligibility and the applicable written guarantee terms.

International Accreditation, Quality and Industry Recognition

Esnan Dental Clinics Skyland Joint Commission International JCI accreditation

JCI Accreditation Verification

Joint Commission International (JCI) Accreditation
Esnan Dental Clinics – Skyland is listed in Joint Commission International’s official directory of accredited organisations under the Ambulatory Care Program in Türkiye. JCI’s Ambulatory Care Accreditation Program evaluates healthcare organisations, including dental facilities, against international standards relating to patient safety, quality improvement, clinical processes, organisational management, and continuous performance improvement.

Esnan Dental Clinics Skyland Temos Excellence in Dental Tourism accreditation

Temos Accreditation Verification

TEMOS Excellence in Dental Tourism
Esnan Dental Clinics – Skyland achieved Temos International accreditation following a comprehensive on-site assessment and completed the accreditation process with the highest possible score.

Esnan Dental Clinics Straumann Group Highest Volume Clinic in Türkiye 2025

Straumann Group Verification

Straumann Group Highest Volume Clinic in Türkiye
In 2025, Straumann Group recognised Esnan Dental Clinics as the Highest Volume Clinic in Türkiye, with more than 15,000 Straumann Group implant solutions.

Esnan Dental Clinics Amann Girrbach first Diamond Partner Clinic and Laboratory

Amann Girrbach Verification

Amann Girrbach First Diamond Partner Clinic and Laboratory
In 2026, Esnan Dental Clinics and Esnan Digital Laboratory became Amann Girrbach’s first Diamond Partner Clinic and Laboratory, reflecting Esnan’s investment in integrated digital dentistry, in-house CAD/CAM production, professional training, and consistent clinic–laboratory workflows.

At Esnan Dental Clinics, we combine clinical experience, digital technology, hygiene standards, and human care to help patients feel informed, safe, and supported throughout their dental treatment journey.

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Why International Patients Choose Esnan

Written by the company

Internationally Accredited Care
Esnan Dental Clinics – Skyland is accredited by Joint Commission International (JCI) under the Ambulatory Care Program in Türkiye and also holds TEMOS Excellence in Dental Tourism accreditation, achieved with the highest possible score following a comprehensive on-site assessment.
Recognised Implant Experience
Straumann Group recognised Esnan Dental Clinics as the Highest Volume Clinic in Türkiye for 2025, with more than 15,000 Straumann Group implant solutions.
Integrated Digital Dentistry
Esnan Dental Clinics and Esnan Digital Laboratory were named Amann Girrbach’s first Diamond Partner Clinic and Laboratory, supporting fully integrated CAD/CAM workflows and consistent clinic–laboratory quality.

5-Year Treatment Guarantee

Written guarantee terms and structured aftercare for eligible dental treatments.

Written guarantee terms and structured aftercare for eligible dental treatments.
Esnan Dental Clinics provides a documented five-year treatment guarantee for eligible treatments, subject to clinical conditions, treatment type and patient aftercare responsibilities. Patients receive clear information about their treatment plan, follow-up process and guarantee terms before treatment. Our structured approach combines experienced clinical teams, digital dentistry workflows and multilingual communication to support long-term patient confidence.

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4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(490)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were really friendly and that…

The staff were really friendly and that made a huge impact with me. It was also great to see that they had staff who could translate for you if needed, if for example if there were any technical things needed to be discussed.
The facilities themselves were also the most amazing that I have ever seen. Just out of this world!!

5 December 2025
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Reply from Esnan Dental Clinics

Your feedback regarding our staff, interpreter support, and facilities has been a powerful motivator for our team. Thank you. Making you feel understood and safe whenever you need us is our top priority. We look forward to seeing you again, with the same high standards.

Rated 5 out of 5 stars

Very professional personnel

Very professional personnel, very polite, excellent service.

5 December 2025
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Reply from Esnan Dental Clinics

This sentence sums up the entire team's hard work. Thank you. We are working diligently to continue to meet your needs with the same high standards.

Rated 4 out of 5 stars

Esnan was fantastic in their customer…

Esnan was fantastic in their customer support, guided team translator and also their transport team all working in an efficient timely manner to keep you safe and on time..
I found the only service professionally done was their individual implants which i found fantastic in their excellence of workmanship but then again it still might be a little early to give this accreditation but for now I certainly will.
I would not recommend root canals or crowns..only depending on who does them (as I went twice) and while being there you might find yourself a little uncomfortable being a foreigner around unskilled young rude staff but don’t take it too personal even though they will make you feel unwanted being so judgemental…so make sure you request and surround yourself with mature skillled professionals, even though it might cost you a little more..
I found their root canals to be ineffective as they did not commit to the process in a timely efficient manner and did not seem to care at all and rushing as this can obviously lead to a failed root canals which it did.
They are quick to respond to any related questions while you are there (part of their aftercare) but can’t guarantee anything else..
They are reasonably priced . Being at their Skyland practise which was pretty much brand new and very stylish, I would go with their first recommendation while you’re there as they seem to be professsional in their advice..and recommend the obvious which you might not follow through with.
I had a couple of teeth here that dentists did not want to touch and had a high risk of losing them but I took the chance with esnan and I was so proud of them on the first trip that as they completed it with compliments …My second trip was awful and so was the service as there were a lot of mistakes with the treatment. I probably would not go there again unless i was sure with the staff ..
I highly recommend Mohammed Rashed being my assistant ,my periodontist Ohan and of course the brunette girls upstairs for the professionalism and skills, also the managers for their consults …and the bar staff for their generous hospitality..

31 January 2025
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Reply from Esnan Dental Clinics

Thank you very much for taking the time to share such a detailed review of your experience with us.
We are truly happy to hear that you were satisfied with our patient support, translator service, transportation team, and the professionalism of the staff members you kindly mentioned.

At the same time, we are sincerely sorry to learn that certain parts of your treatment journey did not meet your expectations. Every patient deserves consistent, comfortable, and high-quality care at every stage.

We take your concerns regarding communication, clinical consistency, and the timing of treatment procedures very seriously. Please rest assured that your feedback has already been shared with our medical directors so we can review the relevant steps of your treatment and ensure full compliance with our clinical protocols.

We would be very grateful for the opportunity to review your case in detail with our senior medical team and provide you with a clear explanation of your treatment and any support you may still need.

Thank you again for your honesty and for acknowledging the members of our team who made a positive impact during your care. We would be pleased to welcome you again and ensure that your experience fully reflects the standards we strive to deliver.

Rated 5 out of 5 stars

Great and very professional work and…

Great and very professional work and team!

5 December 2025
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Reply from Esnan Dental Clinics

Your words, "Great and professional," were a valuable summary for us. Thank you. It's motivating to see our team's hard work this way.

Rated 4 out of 5 stars

I had all my teeth extracted

I had all my teeth extracted, and I was sent back to the hotel with only three sterile gauze pads.
Around midnight, I experienced severe bleeding, and my wife had to take a taxi through Istanbul in the middle of the night searching for an open pharmacy to buy more sterile gauze.

In the end, we also had to pay an additional 70 USD to the hotel because the bed sheets became soaked with blood.

The medical team also miscalculated the treatment timeline for my wife by two days. They attempted to charge us for these extra days, which added unnecessary stress to an already difficult situation. On the final day, they gave us an appointment at 3 p.m. but asked us to check out of the hotel at 11 a.m. and wait with our luggage in the clinic.

These last-day arrangements created additional discomfort and pressure that we did not expect from a professional team.
However, the medical team itself performed well; the hospitality and logistics team, on the other hand, needs more training.

Out of respect for the doctors, I did not make this review public,
but we went through very stressful and difficult days during the treatment.

Thanks
Bahram

5 December 2025
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Reply from Esnan Dental Clinics

Thank you very much for taking the time to share your detailed experience with us. We truly appreciate your honesty, and we are sincerely sorry for the stress and difficulties you and your wife encountered during the process.

Your comfort and safety are extremely important to us. We regret that the postoperative bleeding, the difficulty obtaining additional gauze, and the issues with the hotel caused you distress during such a sensitive time. We also apologize for the scheduling and logistical problems that added pressure during your treatment. Clear and well-coordinated planning is essential, especially for our international patients, and we are sorry that this was not fully reflected in your experience.

Please rest assured that your feedback has been shared with our medical and hospitality management teams. A full internal review is underway to ensure compliance with our protocols and to prevent similar issues in the future.

We would greatly appreciate the opportunity to review your case privately with our senior medical team and offer any support you may still need.

Thank you again for your candid feedback. We truly hope to regain your trust and provide you with the level of care and comfort every patient deserves.

Rated 5 out of 5 stars

Dental Implants

The courteous and professional medical treatment and the excellent customer service afforded me during my stay in Istanbul. I can honestly say that I have not experienced this high level of care in the USA.

18 September 2025
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Reply from Esnan Dental Clinics

Your description of the service you received in Istanbul has been a powerful source of motivation for our team. Thank you. It's important to us that we exceeded your expectations in terms of medical treatment and patient communication. We hope to see you again in good health.

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience, no communication with customers, promise a time and don't bother telling you if its late or you cant be fitted in. Waited 3 hours yesterday and a further hour today. This was the most expensive quote I received. I thought id get a high level of service for the price, definitely not the case. Save your money and go cheaper. It's all the same, however Cannon and Sewwal were angels.

5 December 2025
Unprompted review
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Reply from Esnan Dental Clinics

Thank you for sharing your feedback with us. We are truly sorry to hear that your visit did not meet your expectations. We also apologize for the waiting times and the communication issues you experienced.

Our clinic manages a high volume of international appointments every day. While we strive to adhere to all scheduled times as closely as possible, delays may occasionally occur due to the nature of ongoing treatments and the dynamic structure of healthcare services. However, we understand that this does not change your personal experience, and we are genuinely sorry that this happened during your visit.

We would sincerely appreciate the opportunity to review your experience in detail, clarify any points that may require further explanation, and provide the support you may need. Please feel free to contact us directly so that we can address your concerns personally.

Thank you again for your valuable feedback.

Rated 2 out of 5 stars

The biggest problem your staff lost…

The biggest problem that your staff lost any interest to the patient after the patient paid money. The relationship was changed after payment. And also noone of staff want to try to sort out small teath problem and provide any information after payment. I begged to claen my teeth and have a look a potential problem teath (at this moment I have a problem with it). Why I should begged for any service? I pay money for it
My wife was done one teath twice and noone was successful. She still has problem with it. Yes, she could visit clinic and sort out it again as free but it is not easy and not free to visit clinic which locates abroad.
Another problem with poor communication, their level of English not enough to communicate freely.
Probably that kind of service is acceptable for people from countries where there is no dental service at all. We had much better level of service for that sum of money. It possible that next we will choose Moldova for medical treatment.
So, we are not satisfied with service was provided for us by clinic

5 December 2025
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Reply from Esnan Dental Clinics

Thank you so much for sharing your honest feedback with us. We are truly sorry to hear that you and your spouse were disappointed with your experience.

Every patient deserves attentive care, clear communication, and continuous support before and after treatment. We are sorry that you felt unsupported and that the follow-up process did not meet your expectations. This is not the experience we aim to provide for any of our patients.

We are also sorry that your spouse’s dental problem has not yet been fully resolved. We understand how difficult it can be to return to the clinic from abroad, and we would appreciate the opportunity to review her case in detail with our senior medical team to determine the best possible solution for her.

We take your concerns seriously, and your feedback has been shared with our management team so that we can address the issues you mentioned and continue improving the patient experience.

We would sincerely appreciate the opportunity to speak with you directly, review both of your treatment histories, and offer any support or clarification you may still need.

Thank you again for taking the time to share your experience. We hope to have the chance to regain your trust and provide the level of care and professionalism that every patient deserves.

Rated 5 out of 5 stars

We had a great experience

We had a great experience. Very professional staff. Clean and sterile environment. We recommend Esnan clinic to multiple people

5 December 2025
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Reply from Esnan Dental Clinics

Your "wonderful experience, professional team, clean environment" trilogy summed up our 5-star rating. Thank you so much! ✨ Your satisfaction with our clinic and your recommendation to many people is a great motivation for our entire team.

Rated 5 out of 5 stars

Came to Esnan from USA and can't be…

Came to Esnan from USA and can't be happier with my results. I was miserable for 10 years with dentures, Esnan gave me the confidence I lost many years ago! My visit was
The first time I had traveled Internationally and I am so happy it was with Esnan! The staff was wonderful and very patient with me(needles!) Thank you Esnan you will be seeing many of my family members soon!

1 November 2025
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Reply from Esnan Dental Clinics

We're so proud to have made your first trip abroad from the US such a transformational story. Thank you so much! 😇 It's wonderful that you've navigated the process so well together, despite your fear of needles, and that you're so happy with the results. Our door is always open for new smiles for the whole family. 🦷✨

Rated 5 out of 5 stars

Everything about the experience was…

Everything about the experience was First Class. Very professional. Fantastic value.

5 December 2025
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Reply from Esnan Dental Clinics

This review perfectly sums up "quality + professionalism + value." Thank you! 😊 Your satisfaction with both the experience and the results is our greatest asset. We will continue to hold you to the same high standards.

Rated 5 out of 5 stars

Great staff and professional service

Great staff and professional service

3 December 2025
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Reply from Esnan Dental Clinics

Your words, "Great staff and professional service," summed it up as a 5-star experience for us. Thank you so much! ✨ It's wonderful that you feel the hard work of our team. Your smile is in our hands, and we look forward to seeing you again anytime.

Rated 5 out of 5 stars

Excellent treatment at Esnan - Istanbul

I had already sent my review as soon as the treatment was finished. I was very pleased with the Dental Surgeon, the Doctors and translators not to mention Tuba, my contact, who has been excellent all the times I have attended the clinic

3 December 2025
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Reply from Esnan Dental Clinics

Hem diş cerrahisi hem doktorlar hem tercümanlar… Tüm ekibin aynı cümlede bu kadar övgü alması bizi gerçekten gururlandırdı, teşekkür ederiz! 😊 Kliniğe her gelişinizde aynı mükemmel hizmeti hissetmeniz için çalışıyoruz. İletişim desteğimizin sizde böyle bir iz bırakması harika.

Rated 5 out of 5 stars

This people is awesome

This people is awesome. Thank you for your work, dedication, and care. It was a pleasure to be in your hands, and I’m very happy with the decision I made.”

3 January 2025
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Reply from Esnan Dental Clinics

Your words, "These people are amazing," made us a 5-star plus bonus heart, thank you so much! 😄 It's great that we were able to put you at ease and make you say, "I'm so glad I came." You can continue to entrust your smile with confidence.

Rated 5 out of 5 stars

Great experience

I've had a best experience with a dentist for a long time.

3 December 2025
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Reply from Esnan Dental Clinics

Saying that this was your best experience in a long time is a compliment beyond 5 stars for us, thank you very much! 🤍 We are always here for you with the same care and smile to maintain this standard.

Rated 5 out of 5 stars

Orthodontics treatment patient

I've been orthodontics treatment with Dt. Öznur Özçetin and her assistant Zehra Kamacı since December 2025 at Esnan Beylikdüzü. They are amazing team. Kind, patient, knowledgeable, coordinated. I'm very happy meet to them. Truly suggest who want to orthodontics treatment but have doubt. Dt. Öznur is a realy professional and she explains what will happen realistic perspective and spesificly. Also very kind and coordinated all workers of Beylikdüzü location's. Overall they are organized have clear and easy communication and clean dental clinic.

30 December 2024
Unprompted review
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Reply from Esnan Dental Clinics

This review is practically an introductory guide to orthodontic treatment. Thank you so much. 😄 We're truly delighted that you felt surrounded by a kind, patient, and professional team throughout your treatment. Knowing exactly what to expect from beginning to end, and the positive impact of our clinic's organization, hygiene, and communication, are incredibly motivating for the entire team. We sincerely thank you for this honest review, which will inspire anyone considering orthodontics but feeling hesitant. 🦷✨

Rated 5 out of 5 stars

Definitely recommend it!!

I am really pleased with Esnan Clinics, i have been coming to this place for several years now for my teeth treatment. This year i got to meet dr Cihat Önder amd his assistant Deniz which were great. I am really happy amd greatful with their profesionalism. I deffinitly recommend them !!!

28 November 2025
Unprompted review
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Reply from Esnan Dental Clinics

We're truly delighted that you've been choosing us for years and that you describe us with such kind words. 😊 The professionalism you've experienced throughout your treatment is our team's favorite type of feedback. Saying "I definitely recommend" is a statement worthy of a golden frame. We wish you many years of joy and a smile.

Rated 5 out of 5 stars

Excellent clinic great team of experts

Excellent clinic great team of experts. I visited the clinic from 25-30 of November 24.i was solo but I felt a warm welcome and a support since beginning from Mr Mugdesem, to Doctors Ercan Emrem and M. Bilal Alkan and thiers assistants, all perfect. One year later I have no complaints. Well done congratulations and all best. Cheers

27 November 2024
Unprompted review
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Reply from Esnan Dental Clinics

You've explained it so beautifully; we were moved as we read it line by line. 😊 At Esnan Dental Clinics, our goal isn't just to treat our patients; it's to make them feel safe and at home. Even after a year, your "no complaints" rating means more to us than a 5-star rating. We wish you continued health and a healthy smile, and we look forward to seeing you again.

Rated 5 out of 5 stars

Best experience at Esnan


I am very satisfied with my visit to esnan clinic. My doctor dr duygu and her assistant hafize were very attentive with me. I am so happy about my outcome they explained everything to me every step of the way and made me feel at ease. Also my translator Soundous made me feel very confident because she speaks very well English and is very reassuring, calm and patient and positive. Dr Selin who did my root canal did it perfectly considering my teeth was very damaged. I am so appreciative of Esnan’s welcoming service and the most professional and amazing work.

7 November 2025
Unprompted review
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Reply from Esnan Dental Clinics

Thank you for such a comprehensive and attentive evaluation. 🙏
The fact that you felt safe and comfortable during your treatment is the best indicator of the importance we place on patient satisfaction.
We are always here for you with the same professionalism and care. 💙

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