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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their top-class quality and effectiveness. Many people report positive results, such as diminished wrinkles, fading dark spots, and smoother, hydrated skin. Consumers appreciate that the products feel good on application, are not oily, and often last a long time. However, some customers experienced issues with their orders, including products arriving damaged or not being received at all. There were also instances where orders were accepted for unavailable items, leading to unexpected refunds without clear explanations.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, with many... See more

Order

Customers had ambiguous experiences with their orders. Some reviewers found the ordering process extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... See more

Rated 3 out of 5 stars

Extremely easy to order, but currency converter for overseas customers would be appreciated as last minute price hike can be a killer.

Rated 5 out of 5 stars

Essence of Argan produces top-class products. They keep us informed as to the status of our order. When the order is unable to be fulfilled for whatever reason, they are quick to refund our purchase m... See more

Rated 5 out of 5 stars

This is my 2nd order of 3 jars.. amazing product, I stopped all my other facial products, with exception of my Clinique moisturizer & soap….. just to see if it worked.. my laugh lines started get... See more


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil


Contact info

3.8

Great

TrustScore 4 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The cream is excellent

Argan cream i fount to be excellent for your skin

2 August 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are also available via live chat Contact – Essence of Argan24/7.


Best,
Customer Support

Rated 1 out of 5 stars

Tricky Advertising "Free Trial" Just Pay Shipping....It's Not That Simple

The products caught my attention when advertised for free, just pay the shipping. I ordered 3 products. I was surprised to receive full sized products for "free." I was expecting to receive a small trial size.
I should have known there was something more to the "free" part when it stated "autoship" needed to be cancelled 14 days from ordering if I didn't wish to receive these products every month.
I tried to cancel auto ship and was told I would need to pay for the 3 "free" products at the full price in USD (I'm a Canadian) if I wanted to cancel auto ship or return the items and that would cost me more shipping. Out of frustration, I agreed to pay a discounted rate on the 3 products that were suppose to be "free" just pay the shipping. These products have cost me over $60 CDN. Far from "free" just pay the shipping!

8 August 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 5 out of 5 stars

I just love this product it’s excellent 🤩

I just love this product, I have been using it for a number of years and wouldn’t change it!
Whatever you’re doing….keep up the good work.

3 August 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are also available via live chat Contact – Essence of Argan24/7.


Best,
Customer Support

Rated 5 out of 5 stars

I love Argan oil products

I love Argan oil products . I have been with this company for quite a while. I did have the monthly orders for quite a while, but because I had a build up of the products I was able to slow up the orders & so I just ordered when I need them. I have found the company have been very ethical

1 July 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 1 out of 5 stars

$158.71 NOT $7.99

I have never written a review, and I guess I still haven’t. Please make sure you read the fine print in this one. I saw “just pay the shipping” and truly thought that that was all there was to it. I guess the saying is true, that if something seems too good to be true, it probably is. I haven’t used the product yet, as stated earlier, because I wanted to finish up the product I am using currently first. Seems sensible. I’m checking my emails, and find an invoice for 99.99! And they didn’t even send out new product!!! That was for the initial “just pay the shipping” container!! WTH?!? I was impressed by the before and after photos and had planned on giving this product a fair shake since they were so remarkable, but the way I was tricked into paying $100 for something a) I thought was essentially free, b) had less than 30 days to see if it even worked (besides the fact that I didn’t even open it yet, and sending it back for a refund was not an option either as I found out when I called. The only option is to suck it up buttercup and crack open the jar of $100+ once I’m done my Strivectin. I’m just here to warn you, if you do your research and actually find this post, you probably read the fine print I apparently missed anyway, but if I can save one person from this expensive lesson, it’ll have to be worth it, EoA knows, I won’t be getting anything else from them for my…OMGoodness, I just looked up the charge on my CC, and even though they gave a Canadian address, Canadian phone number etc, they charged me in US FUNDS, so the charge was (I’m assuming taxes here): $112. with the exchange I was charged 158.71. For something I haven’t even opened yet!!! And thought I was getting for $7.99 shipping in CANADA. I took a picture of the page as a reminder to myself to find the fine print I still haven’t found since it was a YouTube ad I do believe. Anyway, I hope I help someone out there. God Bless You!

24 June 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 5 out of 5 stars

This way recommended by a friend tried…

This way recommended by a friend tried one bottle and I feel in love to it right away

30 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

Using this product for a year now

Using this product for a year now. It did made a difference in just a month of using.
Worth a try

19 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

My hair are falling out from stress I…

My hair are falling out from stress I saw a review online that Argan oil can promote hair growth so I tried it right away. It's true I can see baby hair starting to grow in just a week time Essence of Argan oil is truly effective product

12 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

Never been this excited to post a…

Never been this excited to post a review but because I really love the effect of Essence of Argan here I am My skin was so dry before and I have tried a lot of serum but nothing really works I am so glad to have stumbled on their facebok ad because I have now the most beautiful and soft skin ever. Highly recommended

30 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

Essence of Argan oil is great product…

Essence of Argan oil is great product love how my skin feels after using it. My skin looks healthy and smooth.

8 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 4 out of 5 stars

I fell in Love with this product it…

I fell in Love with this product it showed amazing results and fast. The Vitamin A,C ,E serum was my favorite

4 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

Essence of Argan products are amazing…

Essence of Argan products are amazing they feel great on your skin and most important they work

1 July 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 5 out of 5 stars

I have been using Essence of Argan for…

I have been using Essence of Argan for almost a year now and the difference I have seen in my skin is incredible. I will be a customer for a long time

1 June 2024
Essence of Argan logo

Reply from Essence of Argan

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 3 out of 5 stars

I never ordered the shampoo products…

I never ordered the shampoo products but was charged for it!

1 July 2024
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 1 out of 5 stars

Will not give my card details online…

Will not give my card details online again!!! An additional $165 withdrawn from my account, not happy, thank you for the lesson!!!

21 June 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 1 out of 5 stars

Do not touch them as they scam you out…

Do not touch them as they scam you out of money with no product.
Pity, as the cream is actually good, but they mislead you into a membership were your money gets taken but no product is delivered.
0 stars from me…nothing but a scam.

4 April 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 5 out of 5 stars

Kia was very helpful

Kia was very helpful. She tried very hard to satisfy my requirements for Canadian customer. Very patient.

2 June 2024
Essence of Argan logo

Reply from Essence of Argan

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products and services based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "ARGANLOVE!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Rated 1 out of 5 stars
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 1 out of 5 stars

Terrible company to deal with

I have tried many times to request my refund and nothing happens. Essence of argan took out a payment of 191.76 and I am still waiting for this after returning the free trial products. Stay clear of this company. After reading many reviews I now realize they are scammers.

29 March 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

Rated 1 out of 5 stars

Run fast and far from this company

Apparently a so-called free trial on Facebook led to them draining my account twice saying it was for one of their small trial size hydrotherapy. I had to change all my banking info. Huge rip off that cream they wanted to charge me so much for that I never got any more than trial size dried out in a week. Bad products worse representation and lousy customer service. Do not give them your banking details

2 April 2024
Unprompted review
Essence of Argan logo

Reply from Essence of Argan

Hi ,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

We are looking forward to hearing from you.

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