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Essential Clinic Reviews 733

•
TrustScore 5 out of 5

4.8

Clinic
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being discreet, convenient, and efficient, often highlighting the ease of the overall process. Many people appreciate the staff's helpfulness and prompt responses, noting that communication is excellent and often instantaneous. The user experience is frequently described as straightforward and simple, making it easy to obtain necessary products and care. However, some customers were not happy with the product itself, mentioning difficulties with pill dosage. A few other people also felt that shipping was slow, with products not being sent within the promised timeframe.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, efficient, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the overall... See more

Product

Users describe positive interactions with the product. Many reviewers found the product effective and as... See more

Based on these reviews

Rated 5 out of 5 stars

Really happy with the service provided! I had held off on hair loss treatment forever as I figured it would require a ton of tests or other things. Essential made it super easy as you just fill in yo... See more

Rated 5 out of 5 stars

The communication was excellent, prompt and at times almost instanteous. I could have went to my family doctor but it seemed like an obvious choice to deal with a doctor who's more knowledgeable about... See more

Rated 5 out of 5 stars

Trying the product will have to see results. They delivered quickly also,waited for sending it until finances were arranged properly upon request which made it convenient. Happy so far, waiting for re... See more

Rated 5 out of 5 stars

Customer service is amazing, they get straight to the point and help you right away. I just started dutasteride to deal with my pesky crown thinning and they were quick to answer any doubts I had conc... See more

Company details

  1. Clinic
  2. Online Pharmacy
  3. Online Prescription Medication Vendor

Written by the company

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home. Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval. To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil. To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis). We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Contact info

4.8

Excellent

TrustScore 5 out of 5

733 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I don't know who these people are who…

I don't know who these people are who are behind these emails, keyboards and filling the scripts, but THANK YOU for making what I thought was going to be a total disaster in the beginning to years later a simple and effortless transaction. I would normally reframe myself from taking part in such a thing as I skip the "self check out" and go directly to a cashier/person just for the interaction of the "hello's" & "have a nice day" but this sure down beat sitting in that doctors waiting room. So Thanks to whoever may be reading this and please pass it along to someone. Have a great day!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Overall, a great experience. Everything is done online in a timely manner. I have none complaints and will continue using Essential Clinic

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Bare with me, I am a french speaking person. All I can say is that all exchange with you people have been just geat and professional . Thank you for that

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Little to no actions required from me after the first visit, the few times I had to get support I had it efficiently

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy. Very quick at answering questions and getting prescriptions delivered. Excellent customer service, and the product works as intended. All around fantastic experience.

15 January 2025
Unprompted review

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