Essex Spirits Company Reviews 185

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and delicious flavors available, with many appreciating the variety and the option to choose refill pouches. The delivery service is frequently described as quick, swift, and efficient, with many people noting the prompt arrival of their orders and good communication throughout the process. Reviewers also appreciate the eco-friendly packaging, especially the recyclable refill pouches, which allow them to reuse their original bottles. However, some people were dissatisfied with the delivery, mentioning that their orders were not received or were returned to the depot, preventing them from rating the product.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and variety of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are many great reasons to like living in my adopted home city of Chelmsford but being able to refill my bottle of Gin-o-cello is probably the best! I'm on my third refill (no judgement please)... See more

Rated 5 out of 5 stars

First met ESC at their promotional stall as part of the pre Christmas Market 2025 in Chelmsford High Street. Great choice of their priduce available. Tasters offered!! Chose a bottle of their Pink J... See more

Rated 5 out of 5 stars

Couldn’t recommend enough, the experiences are excellent and the range of spirits are great. We’ve made a few orders for Christmas presents and know people will love them!

Rated 5 out of 5 stars

Essex spirits Company, product the best gins in the UK. Ginocello and blood orange are firm favourites. Refills are the best idea! Always a helpful service and quick delivery when I order.


Company details

  1. #22 of 38 best companies in Alcohol Manufacturer

Written by the company

Drink Quality | Drink Sustainably | Drink Locally Producing the finest distilled spirits through sustainable and cutting edge methods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing short of brilliant!

Nothing but great things to say about the owner of this small business or the products. Some beautiful hand crafted cocktails along with amazing seasonal gins. You won’t regret shopping with ESC! I usually place at least one order a month!

11 May 2021
Unprompted review
Rated 5 out of 5 stars

Great products

Zane and his team should be so proud of their achievement with ESC.
The products are genuinely fantastic, we use their spirits in our pub restaurant and we love them, so do our customers.

The company are friendly, reliable and professional. A pleasure to deal with.

I wish them every success, they deserve it.

11 May 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered their launch gin from them and received it promptly and well packaged. Would buy again. Great to see a independent company doing so well.

11 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

Excellent product and the service was brilliant. Could not have been more helpful. Great experience.

9 May 2021
Unprompted review
Essex Spirits Company logo

Reply from Essex Spirits Company

Thank you for the review Michael, your support means the world to us :)

Rated 5 out of 5 stars

Unreal gin & flavours

Amazing bottle of gin, the flavours were incredible! - locally produced so it’s always great knowing you’re supporting local businesses. The delivery was exceptionally fast, I will continue to use this brand!

20 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look