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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness, especially for skincare and anti-aging needs. Many people appreciate the fast shipping and efficient order processing, often receiving their items sooner than expected. The customer service is frequently described as outstanding, with reviewers noting the helpfulness, responsiveness, and overall positive attitude of the support team. However, some customers reported issues with their orders, including administrative issues related to orders, products being out of stock after purchase, and difficulties with refunds or order fulfillment. A few people also mentioned concerns about melted ice packs upon delivery, though the product quality was generally unaffected. Additionally, some international customers were surprised by unexpected customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express high satisfaction with the delivery service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products, from aesthetic beauty... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Legit company. Offered 3 payments method like Remittly, Wise and Bank wire transfer. Smooth transaction and very fast shipping. I placed and paid my order Sunday I got Wednesday. Free shipping for ord... See more

Rated 5 out of 5 stars

If you’re into Korean skin care/innovations like stem cells or PDRN boosters, do yourself a favor and stock up. Their products , customer service, shipping times are among the best! My skin has neve... See more

Rated 5 out of 5 stars

Like most of you I've spent hundredssss of hours researching all the sites, looking at all the pics, and you get to a point where you are finally ready to DIY. Now you stress over finding a reputable... See more

Rated 5 out of 5 stars

Estaderma has the best prices, products, customer service, and fast shipping. I live in Indiana, and always receive my products in less than a week. You also earn points on orders, which can be applie... See more


Company details

  1. Cosmetics shop
  2. Beauty Products Wholesaler
  3. Beauty supply store

Written by the company

Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty. We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality products

I've purchased from Esterderma before. Their prices are competitive, sales are outstanding. I like their threads, nice quality. My most favorite products are the health boosters. They carry a nice selection that other vendors don't. It's great to shop for anti aging and health at the same company.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Estaderma was the first Korean skincare…

Estaderma was the first Korean skincare site I used after Vianacare shut down, and I've never had any problems. Fast shipping, easy way to pay and excellent customer service (even during these rough tariff times). Would highly recommend!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Ive been ordering from estraderma for a couple years. Great products. Great prices. Fast shipping. Doesnt get much better. This was the first (and only so far) beauty company I had ordered from that wasnt in the US. I worried about payment, about receiving it and about quality but all have been top notch!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Estraderma makes loving your skin easy!

Estraderma is by far my favorite skincare vendor for everything from moisturizer to skin boosters! The prices are EXTREMELY fair, payments are easy, and the customer support is bar NONE!
I made an order during a sale, and probably their busiest time, had an issue during checkout (that I came to find was my fault), sent an email with my question and surprisingly support got back to me within 25 minutes and solved my problem. Remarkable!
I made an order on 11/30/2025 (Black Friday Sale) and received my package on 12/3/2025. Amazing!!
The product selection, easy of use, and excellent customer support makes Estraderma my favorite site for all things skincare. Give it a try! I knoow you’ll feel the same way! :)

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product selection

Great product selection, great pricing, and amazingly fast shipping! The whole experience was smooth from start to finish. Everything arrived perfectly packaged and exactly as described.

Highly recommend — I’ll definitely be shopping here again

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy site!

I have ordered from Estaderma multiple times, they have wonderful, authentic products, super fast shipping, and excellent customer service. Highly recommend them!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience shopping with…

I had a great experience shopping with Estaderma. The website is easy to navigate, product descriptions are clear, and shipping was fast and well packaged. Everything arrived exactly as described. Reliable service and a smooth overall experience—I’d happily order again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful shopping experience

Estaderma has a wide variety of products with great prices. They ship promptly and have excellent customer service. They also have frequent specials and sales. I will be a forever customer.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I've been ordering from Estaderma for many years. Always great service, long dated stock and excellent prices. I don't shop anywhere else

11 December 2025
Unprompted review

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