EstateExec Reviews 

207
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very intuitive and provides clear, comprehensive step-by-step guidance through complex probate and inheritance tasks. People truly love the phenomenal support team and appreciate having a single, secure digital place to keep all financial details and documents well organized. Some reviewers were not happy with certain platform limitations, mentioning specific difficulties with accounting features, editing transactions, or lacking direct video support options. Users also noted that keeping track of specific receipts or fixing input mistakes could occasionally feel quite frustrating during the overall administration process.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how the intuitive... See more

Service

Reviewers mention positive feedback about service, noting that it makes managing complex estates and probate... See more

Product

Users describe positive interactions with product, finding the software to be an incredible tool for probate... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team and personal assistance... See more

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got stuck serving as the successor trustee for my father's estate. Even though I am a lawyer and hired an estate lawyer, it was clear I needed assistance with managing the massive amounts of data i... See more

Rated 5 out of 5 stars

EstateExec is outstanding in every way possible. I didn't know where to begin as an estate executor, and I also had a trust to execute as well as a will. EstateExec guided me through each step with a... See more

Rated 5 out of 5 stars

Managing all transactions related to the management of the estate has been made easy thanks to EstateExec. While it doesn't replace the need to hire professionals for key activities, it does keep you... See more

Rated 5 out of 5 stars

I found Estate Exec about half way through the process of dealing with my mom's estate, after I had hired a lawyer to do the probate on my behalf. I wish I had found the site earlier, as it is so easy... See more


Company details

  1. Software company

Information provided by various external sources

EstateExec is online software that simplifies the estate settlement process, automatically providing step-by-step guidance customized to your estate, and automating estate accounting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(207)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This software is really helpful and takes away anxiety!

This software is really great, becoming a Personal Representative or Executor can be very daunting but this software will help you greatly. I will guide you on the most important things and making sure you don't forget the most important things. Also it helps making an inventory and keeping track of all expenses and hours you as Executor will make. I would say try it out for a couple of days before you commit, it is actually only about $17 a month for a year. But once you start working with it you will like it and will sign-up. I have not tried other programs/software so cannot really compare but with all the things this software offers I feel in control. Good luck with the decision and with being an executor.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Estates are Complicated

Estates are complicated and I didn't have any background in the subject. EstateExec has been invaluable at getting me up and running in handling this task. Reading the "Docs" section provides a good overview of what all needs to happen, and the "Tasks" tab keeps me on track with timelines. I am impressed that there are click throughs on terms that lead to government websites in my local jurisdiction of Saskatchewan. I didn't see another product out there that handles this topic in as straightforward a manner.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Was skeptical at first, but very pleased afterward.

This software has been surprisingly good. I was very, very skeptical of the app that sounded too good to be true. The free trial was helpful. I figured that would be more than sufficient to reveal any problems I expected. However, I was very surprised at what the app offered. The app is very well thought-out and provides extremely useful information that I would have had no idea to think about and plan for timely. I was particularly impressed with the knowledge base that covers nuances of all the different states and ancillary probate procedures - I am in Louisiana, which has a unique legal framework, and some property exists in a neighboring state under a different legal system, but that was no problem at all for laying out a task list of manageable executables. The biggest thing I wish I would have done was to set up this app prior to the death of a beloved family member. It would have been immensely helpful to lay the groundwork for information and steps necessary to flow into the estate management even more easily than it has been with the app alone. I would very much recommend this app, which really helps focus the catalog of issues into something that can be managed relatively effortlessly.

27 February 2023
Unprompted review
Rated 3 out of 5 stars

great product but it has bugs that…

great product but it has bugs that doesnt allow me to run it softly

2 February 2023
Unprompted review
EstateExec logo

Reply from EstateExec

Jimmie, we're sorry to hear you've encountered some problems. We're trying to locate you in our system so that we can inquire about the specific bugs you're running into (so we can help), but unfortunately, we don't have any record of you on file - either as a Free Trial user or as a customer.

We'd like to resolve whatever problems you've been having - please contact us at Support@EstateExec.com at your earliest convenience.

Rated 5 out of 5 stars

Great information and organizational tools

EstateExec is a terrific information source as well as set of organizational tools. I am an attorney, but have never handled an estate until my mother died earlier this month, so I am just a layperson at this portion of the law.
There's a very good checklist of tasks to be accomplished, and when. And you can customize and add your own tasks and deadlines. I found much useful state-specific information, with links to the relevant forms and statutes.
I would recommend this program to any executor/executrix.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Nice, polished online estate management service

I found the EstateExec product to be exactly what I needed. I typically do my own taxes with the help of an online service and was definitely looking for something like this to help manage my parent's estate when they passed. The overall user interface is pretty straightforward. I used it to easily track the many different assets and debts I had to untangle. The documentation really is exceptional. Simple yet deep and detailed. Has cool user management integrations to share read-only access with other beneficiaries which helps immensely keep all interested parties up-to-date. The trial period is certainly long enough to figure out if the product will meet your needs. The staff there seems engaged and ready to help. I'm a happy customer.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Product!

I am deeply appreciative that I found this product. Wish I had know about months before I took over the role of Executor of my father's estate. The functionality and tutorials are great. The information section is a consolidated wealth of information. If I could give the product 6 stars... I would.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

I've had 3 months experience with the program.

I signed up for this program the day that my mother died. It's been 3 months now, and I'm continually amazed at the help that the program offers, as well as the help of their customer support division. I can't imagine trying to be the successor trustee without EstateExec. It allows me to keep track of accounts, expenditures, my time, my costs, list of tasks required and by when, etc. It's worth its cost, and then some. If you are hesitating on spending the $199, and aren't sure if you'll need this, let me assure you that you will need it, and will be eternally glad that you spent the money.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

When my father passed, EsateExec was indespensible!!

I should have written this a lot sooner. When my father passed in April of 2021, I had my first time experience as an executor. I think I saw an attorney who looked at the will and told me to file it at the county courthouse. Just that piece of advice cost me $30. I knew there would be other responsibilities as soon as I went to the courthouse and saw the county's detailed and confusing list of requirements. It's a long drawn out process, so I started to list the requirements all down in a spreadsheet, but got to thinking that I am not the only one who has ever gone through this and I started for looking for answers on the internet. That's how I found EstateExec. I couldn't have been happier to have found this site. The price was minor compared to having an attorney guide me through the entire process. I loved that it even tailored the information based on my state's requirements. The tool takes you step by step through the process, listing deadlines for items to be completed or filed. The support is exemplary. I had one question concerning the cost accounting side of things. It wasn't clear how I should file a deposit on a property sale and then later record the entire sale. Someone from the team (Matt, specifically) reached out to me within a day. We actually spoke on the phone for about an hour. We emailed several times since then. They took a look at my issue, helped me with a workaround and later improved the cost accounting side of things based on my feedback so others won't encounter the same or similar issues. The tool was instrumental in me carrying out my duties. I finally closed the estate in September of 2022. My tasks and records were very detailed and the Commissioner of Accounts responsible for reviewing my records commended me on the detail and accuracy of the records. I have to say that EstateExec played a large role in this. I am in my 60's and every few weeks either a friend or one of their parents has passed. Any time I feel that I can, I let the family know about EstateExec. In my opinion, this tool is so critical, it should be a requirement for funeral homes to make people aware of it! I even attempted to discuss me helping them market it, but they have a good team there already :-) . If I ever have to perform this difficult task again, I will definitely be going back to EsateExec.com for help. I can't recommend this tool highly enough. If you have been appointed as executor, get it now!

12 September 2022
Unprompted review
Rated 5 out of 5 stars

EstateExec has your back

Being an executor means assuming many tasks, usually ones that are unfamiliar. The responsibility also involves tracking and sharing a lot of information. EstateExec helps you learn about and track those tasks and your efforts. It also helps you share details about who is owed what, prepare details for lawyers or courts, and even allow trusted people to have limited access to the software. There are some quirks to the UI, but after you learn those, it's easy to use. Finally, the customer service is attentive and very helpful. Try it out, I think you'll be happy that you did.

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Since I had no idea where to begin with…

Since I had no idea where to begin with managing an estate, I was lucky that a friend found this tool. It has been an invaluable guide to ensure I don’t miss anything. I also really like that all the finances are in one place. And the support team is amazing. You will never be left to figure it out for yourself!

18 December 2022
Unprompted review
Rated 5 out of 5 stars

Executors helper

I was looking for a product that would combine the Estate's and the Executor's financial activities as well as some guidance in one program rather than using Quicken and/or Excel and searching through endless websites for advice. Bought this product and got a whole lot more. The guide is very helpful as is the task list, it's specific to my province and everything is in one place and it is easy to share the information with the beneficiaries to provide an inclusive environment. Customer support has also been very helpful in answering questions.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with how EstateExec…

I am very pleased with how EstateExec helped me managed the estate of my late sister. When she passed away, the responsibility of closing out her open accounts and selling her co-op fell on me. EstateExec led me through the process effortlessly and was a tremendous help in developing a pay-out schedule for the heirs in the family. I am a satisfied customer and would recommend this application to anyone needing support.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Bringing some order to an estate

When my father passed and I was appointed executor I knew it would be a challenge due to a complicated estate, but I was sure my excel skills were up to the task. I very quickly realized the ability to track and share all the information within excel was too daunting and started looking for excel templates. That was when I came upon EstateExec and thought I would give it a try. It has been fantastic and laying out the steps, tracking assets and transactions, but most importantly providing a platform to share the information I input with the other beneficiaries. I'm not through the process yet and have had some challenges, but the support team has stepped up every time at EstateExec and even beefing up some areas of the documentation that I found challenging. If you haven't, it is worth taking them up on their offer of a free trial.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Step by Step Guide

Being executor for a loved one is a painful and confusing process. There is much that must be done, and very little out there to guide you. Attorneys alone are not enough, and they may simply sit back and respond to queries. The problem is you don’t know what you don’t don’t know. This site lays things out in a step by step process and most important, provides a program where you can record actions taken and track progress. I strongly recommend you make use of this program. The people who developed this don’t simply give you a check list and sit back, they actively communicate with you to ask how you are doing, they want your suggestions to improve, and they provide sound advice. Highly recommended.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Clear, concise program to prepare for the duty of executor

As a former Navy Officer and legal officer this software is outstanding. I am using it for preplanning settlement of an estate. It provides reports to understand, explain, and share the complexity and milestones of an estate with the heirs. It is a great tool that laid a foundation of trust and comfort between the family heirs. The developers personal time to check on my satisfaction and offer to answer any questions was an unexpected bonus. The family attorney was impressed with our preparation. Recommended.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Executor program

When my mom passed away I knew I would be the executor. I googled what to do as an executor and found EstateExec. I was immediately impressed by the tasks tab. There was so much to think about while dealing with the grief of the loss of a mother. I decided to try the free trial. The ease of use was outstanding. Being able to print reports to show everyone involved in the estate has been great. I I highly recommend using EstateExec!

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Just try it

I started out slowly, using the free trial for a couple of hours, then I said to myself "You can't do this job without this" and bought it immediately. Best decision ever!

19 September 2022
Unprompted review
Rated 5 out of 5 stars

This is something every executor needs

This is something every executor needs. In the middle of all this grief and turmoil and uncertainty, when my mother passed away, I didn't know what to do or how to keep track of all of the things needed for probate. Sure, I got a lawyer but there was so much I alone was responsible for. I am in the middle of the process and all of the guides and documentation, as well as features in the software, have been immeasurably helpful to me.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Great app for assisting with

Fantastic application for documenting all that needs to be reported during the management of an estate. Purchased a second license but realized I made a mistake. Thanks to their great customer service, my money was quickly refunded after explaining the problem.

12 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look