Este Medical Group Ltd Reviews 

10,155
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for providing professional, attentive care during every single visit and consultation. People also emphasize the exceptional results across various procedures and the supportive environment, making recovery and treatments feel entirely comfortable and safe. However, some people mentioned experiencing rushed sessions and unsatisfactory treatment results that completely failed to meet their initial expectations. A few reviewers also noted frustrating issues with consultations, feeling that proper physical examinations were lacking and that communication needed significant improvement. Some customers also felt ignored when asking for assistance regarding unresolved issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional consultations and attentive staff who ensure... See more

User experience

Users describe positive interactions with user experience, highlighting exceptionally welcoming staff,... See more

Product

Reviewers mention positive feedback about product quality, noting that hair loss treatments and skin... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers always feel supported and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been coming to Este Medical London since March and I’m already so happy with my results! I’m only halfway through my treatment plan and I can already see a noticeable difference, which is ama... See more

Company replied

Rated 5 out of 5 stars

It took me a while to decide whether I wanted to get a hair transplant or not. But after visiting Este Medical Group in Dubai, all became much more clearer. It was one of the best decision ever ma... See more

Company replied

Rated 5 out of 5 stars

I have been a client at Este Medical since March 2026, and have found the service and staff to be excellent! I’ve always been greeted with a smile and warmth; and treated with the upmost respect. I ha... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions to get my treatments done from Este! Really really happy with the results and specially the technicians have been super nice and helpful. Loved my experience with Shirin. She... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Cosmetics Industry
  3. Laser hair removal service
  4. Plastic surgery clinic
  5. Skin care clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

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4.9

All reviews

(10,155)

566 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been coming to Este for a for over a year

I’ve been coming to Este for a little over a year now, I’m having laser hair therapy another hair treatment.

I am very happy with the service I receive from the team and my consultations giving my updates on my progress. I do not regret my choice of having Este on my regrowth journey.

24 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Akash!

Thank you so much for your kind words and for trusting us with your hair regrowth journey over the past year. It’s wonderful to hear that you’re happy with the treatments and the support from our team. We’re delighted to be part of your progress and look forward to continuing this journey with you.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Thank you Estemadical

Thank you Estemadical. I'm very happy that I got you.i started my treatment and i m really glad that i took the right decision .All the staff are very helpful always ready to help customers especially shirin , who is doing my treatment is a very good person. She always gives me the right advice, which I really appreciate.

23 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Tilija!

Thank you for your kind words and for choosing Este Medical. We’re so pleased to hear that you’re happy with your decision to start treatment with us.

It’s great to know that our team has been supportive throughout your journey, and we’ll be sure to pass on your lovely feedback to Shirin. She’ll be delighted to hear how much you appreciate her care and advice.

We’re here for you every step of the way and look forward to continuing your journey with you.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

End of hair transplant treatment

I've come to end of my 7 months treatment for my hair, my Consultant Arzu from the beginning was clear and understanding on the expectations of my results throughout my treatment. In this treatment I did Exosome with Irina and two other colleagues, it all well went smoothly. The aftercare of the hair transplant from the hair washing and the hair laser treatment with Shirin and her other colleagues during the 7 months, was nice and pleasant experience throughout, they definitely take care of you well. Had good experience with Este Medical. If your considering this path, its worth while taking a chance!

23 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Amar!

Thank you so much for sharing your experience with us. We’re really pleased to hear that you felt well supported throughout your 7-month journey and that our team, including Arzu, Irina, Shirin, and the wider staff, made your treatment smooth and comfortable.

It’s great to know the aftercare and results met your expectations. Your kind words truly mean a lot, and we’re glad you had a positive experience with us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este medical in Leeds offers a five…

Este medical in Leeds offers a five star service from the consultation to follow up. Firstly I was amazed by the beauty of the building itself, it is stunning!
Emre was very professional and made me feel at ease when talking about my problem area. He answered all of my questions and suggested the most appropriate treatment. I felt very well cared for throughout my treatment. I was made to feel like a celebrity.
The results speak for themselves! My confidence has massively improved since having the treatment. I can’t recommend Este enough!

18 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi!

Thank you for your wonderful feedback! We’re so pleased to hear you had such a positive experience from consultation through to follow-up.

Emre will be delighted to hear your kind words — we’ll be sure to pass them on. It’s great to know you felt well cared for and are so happy with your results and increased confidence.

We truly appreciate your recommendation!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este has taken great care of me…

Este has taken great care of me throughout my hair journey. The technicians, especially Irena, are incredibly attentive and supportive during exosome therapy, making the whole process feel comfortable and reassuring. Sherine and her team are equally amazing—they make sure I stay on track with my laser sessions and consistently check in to ensure both I and my hair are well looked after. Their dedication really shows in the level of care they provide.

The reception team is also kind, patient, and understanding, always willing to answer questions and guide me through the different therapies. Overall, the support and professionalism from everyone at Este have made a real difference in my experience.

18 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Saria!

Thank you for your wonderful feedback! We’re so pleased to hear you’ve felt well supported throughout your hair journey and that your experience with us has been so positive.

Irena, Sherine, and the wider team will be delighted to hear your kind words — we’ll be sure to pass them on. It’s also great to know our reception team have been helpful and supportive throughout your treatments.

We truly appreciate your trust in us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Perfect results

I’ve got my Hair treatment done from this clinic in 2024. Which was amazing experience & perfect results

18 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Nazia!

Thank you for your lovely feedback! We’re so pleased to hear you had an amazing experience and are happy with your results.

We really appreciate you choosing us and sharing your experience.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Recommendation

I attended Este medical for an initial consultation regarding concern around thinning hair which had increased since menopause. The director was informative & supportive taking into account my personal circumstances which was really reassuring. The girls who I see weekly for laser treatment go above and beyond especially Tannaz but I can’t fault any of the team. I would recommend Este both for the treatments offered as well as the customer care.

18 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Lizzie!

Thank you for sharing your experience! We’re so pleased to hear your consultation was informative and reassuring, and that you’ve felt well supported throughout your journey.

Tannaz and the wider team will be delighted to hear your kind words — we’ll be sure to pass them on. Your recommendation means a lot to us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

This place is a true luxury experience…

This place is a true luxury experience from start to finish ✨
The people, the building and the treatments are 5 🌟
Emry the lead consultant is so knowledgeable and welcoming!
My hydro facial was amazing and I’ve currently started laser hair removal. The staff are so friendly, I can’t wait to try more. I would highly recommend Este Medical to anyone wanting a glow up or a fix 🫶🏽

25 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Maddy!

Thank you for your lovely feedback! We’re so pleased you’ve had such a luxury experience with us from start to finish and are enjoying your treatments.

Emry will be delighted to hear your kind words — we’ll be sure to pass them on. It’s great to know you’re loving your HydraFacial and laser hair removal, and we look forward to seeing you again soon for more treatments.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este hair loss

I have been attending este medical for my second treatment package. Staff are very friendly and helpful, especially Irana who explains the treatments and does a great job, she is always attentive and provides a great service.
My consultant Harj is also very helpful and always provides help and guidance when needed, the after care is also very good, my package finishes soon but I will have a post appointment with Harj to discuss any questions I have or any further treatments required.
I would definitely recommended este to anyone suffering with hair loss.

17 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Dal!

Thank you for your continued trust and for sharing your experience! We’re so pleased to hear you’ve had such a positive journey with us.

Irana and Harj will be delighted to hear your kind words — we’ll be sure to pass them on. It’s great to know you’ve felt well supported throughout your treatment and aftercare.

We truly appreciate your recommendation!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great experience at Este Medical Group

Great experience at Este Medical Group! Everyone is lovely and helping. Ira and Shirin have been amazing with my treatments, very gentle and always making sure you get a 5 star experience. Definetly recommend it !

17 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Raluca!

Thank you for your lovely feedback! We’re so glad you had a great experience and felt well looked after by the team.

Ira and Shirin will be delighted to hear your kind words — we’ll be sure to pass them on. Your recommendation means a lot to us!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Had an amazing experience getting my…

Had an amazing experience getting my treatment done from Este medical group. The staff are so nice and welcoming especially Shirin and Irina they done an amazing job.

16 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Haleema!

Thank you for your kind feedback! We’re so glad you had an amazing experience and felt welcomed by the team.

Shirin and Irina will be delighted to hear your lovely comments — we’ll be sure to pass them on!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Before having my initial consultation…

Before having my initial consultation with the Bristol clinic I was experiencing heavy hair loss and was extremely concerned. After my consultation I was recommended red light treatment accompanied by minoxidil treatment. Within a month of my 6 month plan I stopped experiencing hair fall and over time I quickly noticed baby hairs growing back and my hair becoming thicker and fuller. Post treatment I am extremely happy with the results and would highly recommend to anyone experiencing similar issues,

15 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Connor!

Thank you for sharing your experience! We’re so pleased to hear you’ve seen such positive results, from reduced hair fall to fuller, thicker growth.

Your recommendation means a lot to us, and we’re delighted you’re happy with your results.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I have been doing my laser hair removal…

I have been doing my laser hair removal and laser hair regrowth with Sophie for a while now and I'm seeing amazing results. She has been so helpful and lovely throughout my journey at este , I highly recommend her!

10 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Syrah!

Thank you so much for your lovely review! We're delighted to hear you're seeing amazing results from your laser treatments.

Sophie will be so pleased to know her support and care have made such a positive difference throughout your journey.

We really appreciate your recommendation!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing Experience

I had a lovely experience at Este Medical - Professional service throughout, every step was clearly explained and expertly conducted. I visited for the exosome and red light therapy, very satisfied with the whole process, have seen great resuls already after 3 sessions, will be visiting again in future, special thanks to Gul, Pariya, Shirin, forough and Mario. 10 out of 10
Highly recommended

12 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Reshad!

Thank you so much for your kind review! We're delighted to hear you had a great experience and are already seeing positive results from your treatments.

Gul, Pariya, Shirin, Forough, and Mario will really appreciate your lovely feedback.

We look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I've been attending the Birmingham…

I've been attending the Birmingham clinic having undergone the DHI Robotic transplant a couple of weeks ago, and, as ever, the service is absolutely outstanding. Having commented in the past about the extremely high level of care during the procedure (and various other treatments I have undergone at the Birmingham Clinic), it is important I feel to comment on the level of care and attention shown post procedure. I would especially like to give a mention to Lumia and Irana, who were both so attentive and enthusiastic in their work, demonstrating a keenness to ensure it is always a positive experience. They would even escort me to the reception desk after the treatment to assist in arranging the follow-up appointment! It is so refreshing to encounter a company where the level of aftercare service (after payment has been made!!) matches the level of service pre-procedure. Thank you!

10 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Philip!

Thank you so much for your wonderful and detailed review! We're delighted to hear that your experience following your DHI robotic transplant at our Birmingham clinic has continued to meet such a high standard of care.

Lumia and Irana will be so pleased to know their attentiveness, enthusiasm, and dedication made such a positive impression on your post-procedure journey. We’re especially glad to hear you felt fully supported throughout your aftercare, as this is something we take great pride in.

We truly appreciate your continued trust and kind words.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing post procedure care from…

Amazing post procedure care from Mehnraz and the rest of the team

11 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Jack!

Thank you so much for your kind feedback! We're delighted to hear you received amazing post-procedure care from Mehnraz and the team.

We truly appreciate you taking the time to share your experience with us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing experience

I had an exosome treatment at the London branch, and had a fantastic experience! Sirin, Parrya & Rasha were so lovely, kind and helpful with my treatment. The reception team, Zahra and Giyan, were very kind and helpful too! Would definitely recommend this clinic.

10 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Marie!

Thank you so much for your kind review! We're delighted to hear you had a fantastic experience at our London clinic and enjoyed your exosome treatment.

Sirin, Parrya, Rasha, Zahra, and Giyan will all be so pleased to know their kindness and support made such a positive impression on your visit.

We truly appreciate your recommendation and look forward to seeing you again!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

If I could give more stars 🌟 I would

If I could give more stars 🌟 I totally would. I came to Este when I was desperate to save my hair or what was left.
Right from the first all the way through 6 months of treatment, I have nothing but amazing things to say. The consultant Arzu took enough time to explain everything in detail. She suggested a comprehensive plan and asked me to trust her. I am so glad that I did.
In the past 6 months, I have been a regular client of Este for hair treatment (PRF, Laser therapy). All staff members (Reception, Arzu, Shirin, Ezra) are not only professional but super friendly.
The treatment result are amazing and I cannot be more happy that I chose and trusted Este Medical.

Highly recommended for anyone who is looking for treatments by professionals who know what they are offering.

10 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you so much for your amazing review! We’re truly grateful for your trust and so pleased to hear about your positive journey with us over the past 6 months.

Arzu, Shirin, Ezra, and the whole team will be delighted to know their care, support, and dedication made such a difference to your experience. It’s fantastic to hear how happy you are with your results.

We really appreciate your recommendation and look forward to continuing to support you on your hair journey!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este

The process was explained well by Mirza, the practitioner. He went through everything clearly, what needs to be done at home and answered all my questions. He made me feel comfortable and at ease.

10 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Shaida!

Thank you for your kind feedback! We're delighted to hear that Mirza took the time to explain everything clearly and made you feel comfortable and at ease throughout your experience.

We truly appreciate you sharing your experience with us!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este Medical clinic London

I recently visited Este Medical’s London branch to try their new MCT Exosomes procedure, and I was genuinely impressed from start to finish. The clinic itself is beautiful, and from the moment I walked in, the reception team made me feel welcome and well looked after. I was even offered a coffee while completing my forms, which was a lovely touch.

My therapist, Pariya, was extremely professional and knowledgeable. She took the time to thoroughly explain the procedure, discuss my skin concerns, and ensure I felt comfortable every step of the way. I truly felt I was in safe and capable hands.

After the treatment, I was given detailed aftercare recommendations, and Pariya selected the most suitable recovery product for me from the EP skincare range. The experience was finished with a red light therapy session, which helps with quicker recovery and enhances product absorption — a perfect ending to the treatment.

Overall, the service was exceptional and highly professional. I can’t wait to see my results. I would highly recommend this clinic to anyone looking for top-quality treatments. It’s also great to know they have clinics across the UK.

9 April 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Megi!

Thank you so much for your detailed and thoughtful review! We're delighted to hear you had such a positive experience at our London clinic and that you felt welcomed and well looked after from the moment you arrived.

Pariya will be especially pleased to know her professionalism and care made you feel comfortable and confident throughout your treatment. It’s great to hear you enjoyed every step of the process, including the aftercare and red light therapy session.

We truly appreciate your recommendation and look forward to seeing your results!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

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